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Contact Lens King

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Contact Lens King Reviews Summary

Contact Lens King has a rating of 3.9 stars from 2,796 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Contact Lens King most frequently mention customer service, fast delivery and great prices. Contact Lens King ranks 6th among Contact Lenses sites.

service
424
quality
2,753

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22,886 reviews

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Canada
2 reviews
0 helpful votes
Follow Patsy T.
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Very good Service was prompt and accurate I will order again. Thank you

Date of experience: July 22, 2023
Amanda R. Contact Lens King Rep
over a year old

Hi Patsy. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Florida
1 review
0 helpful votes
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Did not receive them yet
August 21, 2023

Did not receive them yet. Hopefully they will come sooner than later.

Date of experience: July 21, 2023
Amanda R. Contact Lens King Rep
over a year old

HI Martine. Thank you for ordering with Contact Lens King. Upon looking into your order, your package was delivered on 7/3 via FedEx. Please contact customer service who can provide further assistance if needed. We appreciate your business and look forward to serving you in the future.

Indiana
1 review
0 helpful votes
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Using the website is relatively easy
July 21, 2023
Updated review

Using the website is relatively easy. I could review and upload my prescription with no issue. I have an issue with the prices. Although they are cheaper than some of their competitors, they are still pretty high on price.

Date of experience: July 21, 2023
Amanda R. Contact Lens King Rep
over a year old

HI Maria. Thank you for ordering with Contact Lens King. I apologize you feel our pricing is high for your colored contacts, we do our best to be competitive with all our prices. We appreciate your business and look forward to serving you in the future.


Website was very easy to navigate
June 27, 2023
Previous review

Website was very easy to navigate.

Date of experience: June 27, 2023
Puerto Rico
1 review
0 helpful votes
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Wish the website showed they were out of stock prior to me ordering them with expedited shipping

Date of experience: July 20, 2023
Amanda R. Contact Lens King Rep
over a year old

Hi Joel. Thank you for ordering with Contact Lens King. We do state on our website if the product is in stock or if they have to be ordered with the manufacturer. Please refer back to our product page for the availability. We appreciate your business and look forward to serving you in the future.

South Carolina
1 review
0 helpful votes
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The website was easy to use and featured honest pricing. I was very pleased with the super fast shipping.

Date of experience: July 19, 2023
Amanda R. Contact Lens King Rep
over a year old

HI Melissa. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Virginia
1 review
0 helpful votes
Follow marie O.
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It was quick and easy to get my lenses refilled. Thanks!

Date of experience: July 19, 2023
Amanda R. Contact Lens King Rep
over a year old

HI Marie. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.

Texas
1 review
0 helpful votes
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They had the best price, and there was fast delivery.

Date of experience: July 19, 2023
Amanda R. Contact Lens King Rep
over a year old

HI Sarah. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.

Texas
1 review
0 helpful votes
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Ease of use
July 19, 2023

Ease of use. Large selection. Detailed description of lens. Quick verification of prescription.

Date of experience: July 18, 2023
Amanda R. Contact Lens King Rep
over a year old

HI Erica. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Illinois
1 review
0 helpful votes
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I've used this site for a few years now and have had a great experience with it. They have the best prices and are very efficient.

Date of experience: July 18, 2023
Amanda R. Contact Lens King Rep
over a year old

HI Anastasia. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

California
1 review
0 helpful votes
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Took a long time to receive the contacts
August 18, 2023
Updated review

Took a long time to receive the contacts -- something to do with the manufacturer I believe.

Date of experience: July 18, 2023
Amanda R. Contact Lens King Rep
over a year old

HI Debra. Thank you for ordering with Contact Lens King. I apologize there was a slightly delay with the manufacturer this time around. We appreciate your business and look forward to serving you in the future.


Well designed and easy to use website
June 28, 2023
Previous review

Well designed and easy to use website

Date of experience: June 28, 2023
Colorado
1 review
0 helpful votes
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Affordable prices, coupons available online and quick shipping

Date of experience: July 17, 2023
Amanda R. Contact Lens King Rep
over a year old

HI Sasha. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Hawaii
1 review
0 helpful votes
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Happy customer never a problem
July 18, 2023

Happy customer never a problem
Timely very competitive price
Excellent customer service

Date of experience: July 17, 2023
Amanda R. Contact Lens King Rep
over a year old

HI David. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Canada
1 review
0 helpful votes
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First time I've had a late shipment… usually they're at my door in 3 days. I can understand delays happen but you should know whether a product is on hand or has to be ordered from the manufacturer.

Date of experience: July 17, 2023
Amanda R. Contact Lens King Rep
over a year old

Hi C. G. Thank you for ordering with Contact Lens King. On our website it will state under the cost of the item if the product is in stock or if it needs to be ordered. We appreciate your business and look forward to serving you in the future.

Brazil
1 review
0 helpful votes
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Customer service replied promptly, but I suggest letting customers know at the momento of purchase if their prescription has expired (not hours later via email).

Date of experience: July 17, 2023
Amanda R. Contact Lens King Rep
over a year old

HI Laura. Thank you for ordering with Contact Lens King. If you place the order online yourself we will not know that minute if your prescription is expired. We will notify you when we verify your prescription in the order it was received. If you place the order over the phone one of our agents will discuss that with you at that time of the order being placed. We appreciate your business and look forward to serving you in the future.

Washington
1 review
0 helpful votes
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Contacts were late
August 16, 2023

Contacts were late - found out when I reached out and was told they'd be a couple of more weeks. I feel like I should've received an email when they're expecting to be shipped over a month after the order was placed.

Date of experience: July 16, 2023
Amanda R. Contact Lens King Rep
over a year old

Hi Rob. Thank you for ordering with Contact Lens King. I apologize you did not receive our email that stated there was a production delay with the manufacturer. Our records show it was sent to the email address on file 3 business days after your order was placed. We appreciate your business and look forward to serving you in the future.

Pennsylvania
1 review
0 helpful votes
Follow shannon E.
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Love the ease of the website and the ease of submitting a photo of a new prescription!

Date of experience: July 16, 2023
Amanda R. Contact Lens King Rep
over a year old

HI Shannon. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.


Easy to use
May 8, 2023
Previous review

Easy to use. User friendly. Love the extra coupons that are sent to me. Love how all my orders stay in my account for re order purpose.

Date of experience: May 7, 2023

Easy to use website
July 18, 2022
Previous review

Easy to use website. Appreciate coupons for reorders

Date of experience: July 18, 2022

So far so good
March 14, 2022
Previous review

So far so good. Wait to fully review after order is received.

Date of experience: March 13, 2022
Canada
1 review
0 helpful votes
Follow aude Q.
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Delivery was a bit long and stressful, other than that the product is great

Date of experience: July 16, 2023
Amanda R. Contact Lens King Rep
over a year old

HI Aude. Thank you for ordering with Contact Lens King. I apologize you feel delivery took longer than it should to arrive. Typically Canada Post is 2-4 business days. Your order was shipped on 6/28 and delivered on 6/30. We appreciate your business and look forward to serving you in the future.

New Jersey
2 reviews
0 helpful votes
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Extremely easy to use website and price is FANTASTIC compared to other vendors. Will buy from ontact Lens King again!

Date of experience: July 15, 2023
Amanda R. Contact Lens King Rep
over a year old

Hi John. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

New York
3 reviews
0 helpful votes
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At first it was challenging until I went to reorder tab and it was easy!

Date of experience: July 15, 2023
Amanda R. Contact Lens King Rep
over a year old

Hi Jeanne. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Montana
1 review
0 helpful votes
Follow deanna X.
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I haven't opened my new contacts yet, but I did receive what I ordered in a timely fashion. Communication about a slight delay was very good.

Date of experience: July 15, 2023
Amanda R. Contact Lens King Rep
over a year old

Hi Deanna. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.