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Comfy Sandals has a rating of 1.1 stars from 195 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Comfy Sandals most frequently mention customer service, credit card and several times. Comfy Sandals ranks 636th among Shoes sites.
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Their adds are all over Facebook but 2 months ago I ordered a pair of shoes from their site and over 2 weeks I have emailed them 3 times also there is no other way to reach them. But they definitely got my payment!
Ordered my sandals 3 weeks ago. I received an email saying they had shipped two days after I placed my order. They still haven't arrived. In this day when packages arrive within days, what could be the hold up. And please don't use the excuse of Covid! That is just a cop out! I have reached out to the company with no response. I have put in a refund request with PayPal and hope to recover my money. What a scam!
Ordered and paid for sandals 4/26/2021. Notice 4/27/2021 order had shipped. Tracked order, it was delivered to California. I am in Arizona! They do not respond to calls or emails. I am still getting emails to order from them - they keep offering %discounts - I am contesting the charges on my card. PLEASE DO NOT SUPPORT THESE SCAMMERS!
When I placed my order it stated allow 7-10 days to receive your order! Over month and half later still nothing! Tracking shows label was created but waiting on item! I have emailed numerous times and no response! I'm going to cancel my credit card charge tomorrow because this is ridiculous! HORRIBLE service!
Like others who have reviewed Comfy Sandals, I have been waiting months to get the 2 pairs of sandals I ordered. No reply from their misnamed and totally nonexistent customer service. Tracking number just takes me to a Chinese shipping company that just displays a blank white screen.
Don't waste your money.
Over a month and no sandals sent. No tracking info available other than a label was printed in NY over a month ago. No replies to voice mail. Customer service email comes back as delivery failure: domain name not found.
I will NOT add proof of purchase to avoid credit card fraud!
This company continues to send emails EVERY day soliciting more sales! Unbelievable!
I wish I had read the reviews before I ordered, as I have had the same issues as most of these listed. I ordered the shoes 2 months ago and have not received them. I have left voice messages and emailed them several times with no response. Don't buy from this company.
I ordered sandals on 3/25/21. On 4/10/21 they sent an email that the sandals were shipped, I ordered 4 pairs for a total of $133.04, they sent two other emails saying they were shipped. I sent them an email on 5/24/21 stating that I still didn't receive the 4 pairs of sandals and that now I want my money back. Two months and no sandals! On 5/25/21 I received the sandals, I refused them and wrote return to sender. I have never received an answer to any of my emails that I sent. Do not buy from this company! If you do you will regret it.
Well 2 months to the day of placing my order, my shoes arrived... They are pretty, today is the first day I am wearing them, so we will see how comfy they prove to be.
I ordered 4 pairs of sandals on March 26th, 2021 and I have still not received them. I have tried contacting them several times without any luck, you cannot talk to anyone on the phone and they do not respond to messages. I would definitely NOT recommend buying from this place!
I placed an order with this company at the beginning of April.
Order not received, emails ignored, ripped off!
DO NOT BUY FROM COMFY SANDALS! THEY ARE CRAP. THEY DON'T LOOK ANYTHING LIKE THE PICTURE. They aren't even comfortable. Took months to get the two pair. They are cheap plastic, poorly put together, came in a plastic bag rubber banded together. The worst $80 I've ever spent on shoes. They should be in a Dollar Store and I would still probably pass.Not a legit website! I would give them 0 stars if that were an option.
After I wrote my most recent review on Comfy Sandals, my order finally arrived. Coincidence? I don't know. So although they apparently do exist in some form, the follow through remains absolutely horrible. They do not respond to multiple requests for a response of any kind and shoes take over two months to arrive. Quality is okay. Fit a bit loose with no way to tighten. I will wear, but are not my favorites by any stretch.
I ordered two pairs of sandals on March 24th and nearly two months later I have not only not received them, but my repeated attempts to contact them (through email or phone) go unheeded. I am beyond frustrated and will report them to the small business administration and write as many negative reviews as possible to stop others from ordering these sandals, unless I get some satisfactory response soon. I'm not holding my breath. Please do not fall for this scam.
I wish I would have checked reviews first! I ordered 3 pairs of sandals. Its been months and they haven't arrived. Tracking number appears to lead nowhere (fake?) I have emailed 6 times - no response. Their phone number appears to be fake. I am now pursuing a dispute with my credit card. I'd like to file some type of formal complaint but I'll have to research how. DO NOT ORDER FROM THIS COMPANY.
I ordered sandals two months ago I have not received the item nor can I get anyone to respond to my numerous emails and messages left on voice mail. Terrible seller! Terrible reviews on site as well! Don't order item you will not get it! If I could choose negative one star for review I would!
Minus 5. Took money out fast, tracking no. Created, & that was it. No shipping of anything. Had to reverse charge via credit card company.
Stay away from these people, tell anyone and everyone, Scammed got money constantly sending email to buy more. No customer service phone number directly to voice service. DO NOT BUY FROM THEM!
Bought a pair in March, cannot track it or speak to anyone about refund.
I ordered a pair of sandals the beginning of April hoping to have these for Mother's Day. It is not the middle of may and still no sandals. The company had no problem charging my credit card. I have written them six times and still no response from them. I will never order from this company again a complete scam!
I ordered two pairs of sandals on April 10th and nearly one month later I have not only received them, but my repeated attempts to contact them through email phone goes on unheeded. I am beyond frustrated and will report them to the small business administration and write as many negative review as possible to stop others from ordering these sandals.
I never received 2 pairs of sandals that I ordered from them. No one returns my emails or texts. The phone number goes directly to voice mail. No return call. I can't track them. A label was made in Buffalo NY, but the sandals were never taken to the facility for shipping. That was March 30th. They took my money though. Looking for help to get my money back.
Answer: Because they're the most dishonest company I've ever dealt with. If money is tight, don't give your money to them. You'll never receive your shoes and they won't respond to any inquiries about your order. I've been waiting 3 months.
Answer: They don't respond to emails or phone calls ridiculous
Answer: I also purchased Sandals and never received them. I reached out to them via email and never received an email back. That was in June of 2021. It is now February of 2023. I still have not received my Sandals or a refund let alone a response. This company is definitely in the business of scamming people. I do not recommend you give them your business at all. Kari
Answer: You more than likely will never receive your sandals. I have been waiting for 1 1/2 months. Some people stated they did get theirs until 4 months later and they were crap. I have never received a possible shipping date. They will not answer their voicemail or return emails. I contacted my back and they put an inquiry in and I will get my money back that way. Most credit card companies offer this as well. Try contacting your form of payment. Sorry you are going through this also. I just wished I would have read the comments/reviews from other places besides the ones on their website. Also contact the Better Business Bureau and report this Scam if a company. Myself and others have done the same. Hopefully we can get this shut down so others won't get swindled like we did. Good Luck!
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