Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
ColourPop is a cosmetics company that offers a wide range of makeup products, including eyeshadows, lipsticks, and skincare items. They are known for their affordable prices and collaborations with popular franchises such as Disney and Twilight.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have been ordering from Colourpop for quite a while now and I must say, they are one of the BEST companies out there. Not o my are they super affordable, but the quality of their products is AMAZING! I will never stop ordering from them! I've never been disappointed and I hope that I never will be!
Colourpop is honestly my favorite makeup line. I haven't tried something that I hated. The shadows are amazingly pigmented, the highlighters are so pretty, the liquid lipsticks - there's so many to choose from, at least one formula has to work for everyone. Their customer service isn't always the best, but the products are amazing, especially for the price.
I have been using Colourpop for two years. I'm a professional MUA and I swear by CP! Great products and fantastic customer service.
Who wants to go to office when your skin is facing severe break out and your asian wheatish skin tone is already red and orange at the same time.
The only colourpop colour which gives me and my face a life is Ultra Satin in London Fog. Girls try it and you will instantly see the glow on your face:)
https://colourpop.com/products/london-fog
I tried colourpop as a friend recommended it. Being international I was skeptic. I have now spent $100's replacing all my eye-shadow with super shock shadows. Its amazing and absolutely the best thing I've ever used.
I ordered the topaz duo and sadly it came shattered. I emailed them and got an email just a few hours later that said they would be sending me a new one and how very sorry they were. They have the best CS out of any makeup company. I've had terrible experiences with high end makeup companies. Colourpop is honestly amazing.
Since the 1st time that i bought from colourpop i have never been dissapointed and also have great customer service... i love the products and they are easy to work with... i highly recommend colourpop
Never have I seen people whine so much over CS or products lmfao
I've been ordering since 2014 (a bit after their launch) and have never had an issue. I agree the CS needs a bit of work, but if you keep writing you can always get through to someone else who is willing to help. Seriously, stop being so whiny and just move on. It's just makeup!
I absolutely love Colourpop! I have well over $800 of their products and nothing disappoints me at all. I am so thankful to have found a company that not only has great products, but the prices are amazing as well.
I have ordered countless times from colourpop and I have always been pleased. I've never had an order take long and I live I Florida. The products are always great quality and at a very affordable price. Highly recommend!
I LOVE Colourpop! I have never had a single issue with them, I really don't know why so many of these reviews are negative. Their products are amazing, affordable, and cruelty free! I highly recommend their products.
I absolutely love Colourpop! They always have promos and are always releasing new products. I've ordered at least a dozen times from the website and have never ever had a problem. My order always comes in full, the shipping is pretty quick (depending on if there is a huge launch or not), and my products have never arrived damaged. You cannot beat the prices. I will always remain loyal to Colourpop
I've ordered three times from Colourpop. Each time shipping was free, quick and everything got all the way to Alaska in one piece. I love all the products I've tried and I can't wait to order more!
I've already made more than 10 orders and have no regrets! I specially love their eyeshadows! So much pigment, so buttery and soft, so much glitter
I love Colourpop! My orders always come in on time and I'm never disappointed with their products! Their lipsticks are awesome and last throughout my whole day!
Love all of my lipsticks, the primer, eyeshadow, eye liner, and cheek color/highlighter. I always receive and order confirmation and my order usually about a week later!
Never had a bad experience, been buying products for almost a year now, there customer service is amazing and sent out little gifts if they are late with a package! Love there products so much, and get complements daily!
I've spent thousands of dollars worth of colourpop and although some items have arrived broken, i've gotten them all replaced promptly thanks to their great customer service. Their products are really affordable and are on par, if not better, than high end makeup.
I have ordered multiple times at colourpop. I just had 1 order that didn't arrive but they refunded it fully. I use Paypal to order before but now, they won't accept my order. Every successful orders, there's an automatic cancellation. Worst customer service. There's nothing wrong with my visa card or mastercard. They had flagged my visa card for fraud but I didn't do anything illegal and now they won't accept my mastercard.
I ordered 5 products (2 lipsticks, 2 eye shadows, 1 blush) on March 13. The product shipped on 18. When I opened package, 2 lipsticks were missing. I emailed them right away, and they didn't reply. The next day, I emailed them again. Someone replied and said "So sorry! Please email us the picture of your receipt!" I replied in less than 1 hour. No reply. No email with instructions/apologies. I see why their website specified not to email them more than once - it's because they never reply unless you write to them multiple times. Product quality aside (not that great, don't know what the hype is all about), it's ridiculous and unprofessional how I have to chase my own order and worry about whether they included everything I ordered.
Answer: Honestly they looked expired when I got them. I would say 1 month at most.
Answer: Is there not something that can be done about this con artist company?
Answer: ColourPop sells foundation, concealer, powder, primer, setting spray, highlighter, bronzer, blush, lipstick, lip gloss, lip pencils, liquid and powder eyeshadow, eye brow filler, and eyeliner. They have a huge range of eyeshadow colors and you can customize your own palletes.
Answer: The website features some looks that people have created and you can even shop the looks directly from those pictures. It is very easy to create fun, bold looks with the colors that they have to offer.
Answer: I would suggest you go on all there social medias and lambast them. Their policy is so ridiculous!
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account