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Coleman Furniture

4.4

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From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.4 stars from 3,790 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
784
value
385
shipping
392
quality
362
This company responds to reviews on average within 4 days

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13,091 reviews

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South Carolina
1 review
1 helpful vote
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Just try to find an american representative employed by this company. Is it "Coleman Furniture", "Home Gallery Store", or "Renegade Furniture Group". They all have physical addresses that do not exist. I ordered a queen size day bed August 13 with a 2-3 week delivery time. It has now been 27 Days and they tell me it should arrive at the "local delivery company" September 15th in which someone will call me within 48 hours of arriving at "Local Delivery Time". According to the "offshore" (as stated) customer service company, the package shipped 16 days ago. Long ways, I guess, from Atlanta and/or California of which they cannot decide which the product originating from. I have heard so many different stories/lies at this point. I feel like I have been internet scammed.

Date of experience: September 9, 2020
Brad K. — Coleman Furniture Rep
over a year old

Hello Micah,

Thanks for reaching out regarding your order. We understand how frustrating it can be when inconsistent information is received and when shipping delays occur. At this time, your order is currently on it's way to the delivery team in your area who'll be delivering and setting up the daybed in your home. The manufacturer, Homelegance, has a warehouse in California as well as as Atlanta - the latter of which shipped your item.

The ETA notification sent to you on 8/14/2020 at 7:18 PM indicated a 3 - 4 week ETA to your home. Based on the tracking information provided by the freight carrier, your order is expected to arrive at the delivery team early next week, after which you'll be contacted to schedule your delivery.

We apologize if there was miscommunication on our end, and we appreciate you taking the time to share your constructive criticism with us. We'll keep monitoring your order as it moves along and contact you soon to schedule your delivery time and date.

We hope you enjoy your new daybed.

The Coleman Furniture team

Michigan
1 review
0 helpful votes
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I love the furniture
September 10, 2020

I order a dinette set and it is beautiful it took a little time but that is to be expected with what's going on in the world today but overall I am very satisfied with Coleman Furniture

Date of experience: September 9, 2020
Oregon
1 review
0 helpful votes
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Perfect coffee table
September 9, 2020

The table was exactly as expected, beautiful wood color and fits wonderfully in our living room. I love that the drawers pull from either side.

Date of experience: September 8, 2020
Florida
1 review
0 helpful votes
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When my wife selected this one, I thought the two tone color scheme wouldn't look right, how wrong I was. The seat covers were a lot darker in person than the picture, much nicer than I expected. The material for the seats and seat backs are soft and comfortable. You can recline all the way to a sleeping position. Also the loveseat is huge. Love it!

Date of experience: September 8, 2020
Florida
1 review
0 helpful votes
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I really liked the furniture and had a difficult time finding it anywhere else. It worked out well. And seems to be a great value for the money.

Date of experience: September 8, 2020
Illinois
1 review
0 helpful votes
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I purchased two beautiful shell lamps for our nightstands during a bedroom remodel. They are gorgeous and came quickly and undamaged. I was hesitant to order any type of furniture online, and the quality of your products definitely changed my mind to a positive experience! Thanks!

Date of experience: September 8, 2020
Louisiana
1 review
0 helpful votes
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Good quality
September 9, 2020

Good quality, built well. Felt feet on bottom so I can move when without scratching floor. The white glove delivery service was very professional.

Date of experience: September 8, 2020
Esteria J.
1 review
0 helpful votes
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Easy to use website
September 6, 2020

Easy to use website.

Date of experience: September 6, 2020
Texas
2 reviews
0 helpful votes
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The side table is a beautiful piece of furniture! The quality is much better than I expected. It is a very functional piece because of the ability to charge items and it also has two regular plug ins. I was pleasantly surprised to find that it comes with a shelf for the bottom cabinet making it even more functional and organized! Great buy! You will not be disappointed!

Date of experience: September 6, 2020
Ohio
1 review
0 helpful votes
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Good quality
September 7, 2020

Book cases are very durable and well made. Easy to assemble and should last for many years. Nice wood color.

Date of experience: September 6, 2020
Florida
1 review
0 helpful votes
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Ashley bar stools
September 5, 2020

We are 100% satisfied with Coleman Furniture! The delivery was the quickest I have ever gotten, and the packaging was superb. Thank you Coleman. Pat Hill

Date of experience: September 4, 2020
Rhode Island
1 review
0 helpful votes
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Unable to assemble
September 4, 2020

Unable to complete printer stand because of missing piece in table leg. It was very frustrating because I did not realize it until the printer stand had been partially done,

Date of experience: September 4, 2020
California
2 reviews
0 helpful votes
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I ordered a nightstand. According to tracking FEDEX it was not delivered. I ordered it Sept 16,2020 and shipped 9/19/2020 but it is 9/3/2020 and the company is not correcting this. The case has been passed from account specialist PAT, CRIS AND TODAY CHEN but they just keep playing games to drag it on. I would not recommend this company unless you like sitting on the phone on hold, being disconnected and ignored. I am so angry that they know it was not delivered but have not corrected this by either reshipping or refunding --- the tracking proves it was never received. IN my view this may be the most advasive company on earth. COLEMAN FURNITURE is not recommended.
Item: Grandpa's Cabin Nightstand

Date of experience: September 3, 2020
JoAnn M.
1 review
0 helpful votes
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I felt that I was treated as if I was asking too much to return a table with a large and deep scratch. I felt the offer was condescending when offered a $25 gift card or $35 off an order over $700.00.
It was slow to get email responses. When I called the customer service line I was pleased with the personnel.
I will not recommend Coleman furniture to others.

Date of experience: September 3, 2020
Texas
1 review
0 helpful votes
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No Regrets!
September 3, 2020

Love the quality of the furniture and look! The delivery was amazing. I researched so many different brands and prices and have absolutely no regrets with this furniture.

Date of experience: September 3, 2020
Texas
1 review
0 helpful votes
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Good Quality Nightstand
September 3, 2020

The nightstand arrived with no damage or scratches. We got exactly what we wanted, within a decent time frame.

Date of experience: September 2, 2020
Lauren W.
2 reviews
0 helpful votes
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Terrible website checkout experience
September 2, 2020

Terrible website checkout experience

Date of experience: September 1, 2020
Texas
1 review
0 helpful votes
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Perfect for home office
September 2, 2020

I love this piece. I will use the pull out drawer to store my laptop out of site. The top is the perfect size for my printer. Lots of storage underneath. It was easy to put together.

Date of experience: September 1, 2020
Sonia E.
1 review
0 helpful votes
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So far so good
September 1, 2020

So far so good - ordering easy

Date of experience: September 1, 2020
New Jersey
2 reviews
3 helpful votes
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This is the second time that I've purchased from Coleman. Both times, the delivery has been strangely slow. However, the prices are the best that we've found on the internet and the service is excellent. They unexpectedly set up the bunk bed we purchased for free. I would recommend Coleman to anyone that doesn't have a time crunch.

Date of experience: September 1, 2020