Coleman FurnitureReviews 3,794

I purchased the Farrah Gold Upholstered Bedroom set. It is absolutely stunning and very well put together.

I decided to purchase my sofa and loveseat set from Coleman's furniture after seeing the same set on Wayfair for 500 dollars more. The service was better than I've experienced at stores like Ashley Furniture and I couldn't be more pleased with the quality of furniture.

We are so impressed by the product and delivery service! Our kids are thrilled with the bunk beds and we are happy with the quality.

I had the absolute worst experience with this company. After waiting three weeks for my two sofas I go to check on the order status to find it canceled. When I called them they said we called you and you did not answer and we had to cancel because I did not confirm shipping method... whaaat? I already paid and confirmed everything including the shipping and I got my order confirmation email and I though I was done. Very upsetting... they did not even care. All they said order it again

Fantastic price, and really timely shipping, with updated delivery information when needed. I would use them again.

Site is very easy to navigate and worked well for me to make a quick purchase. Only issue is lack of communication. After I was charged for the furniture in mid-early November, I was notified I would get a delivery call in approximately 1 week, however, after 3 weeks with no emails or phone calls, I called to find out that an item had been damaged in transit and my original 3 month wait (Oct 28) was now going to be a 5 month wait (mid-to-late December). I was disappointed in the lack of info, but quickly surprised by getting an email 2 days later that my missing piece was being shipped out and 2 days after that, I was called for a next week delivery. It turned out ok, but I was disappointed in the long delay with lack of communication.

HORRIBLE!
This company is nothing but a talk. I'm trying to keep my cool as I write this review but it's ridiculous.
I ordered a piece of furniture on OCT 22 of 2020. Delivery estimated 4-6 weeks. As a normal person, you expect to get your thing at the earliest in 4 weeks and 6 weeks at the very latest.
It has been over 8 weeks since it shipped.
Today I get a call that my furniture was damaged and they are contacting the manufacturer to send me a new one (AKA another 8 weeks at the earliest) and when I requested a refund they want to take 15% from me because I'm cancelling my order. Despite the fact that they are very late and can't keep their words.
If I ordered something from Amazon and it wasn't delivered on time it's usually free. I'm not asking for that by any mean but I'm comparing a reliable company VS a not very company.
Long story short. Take the money that you worked hard for to a place where they will appreciate you as a customer and honor their words. Oh and also be nice to you on the phone.

We were very pleased with the quality of the unit. It was packaged extremely well so the content were protected and in perfect condition when unpacked. I would definitely buy from Coleman again.

We ordered in June, were told extra time to ship due
To covid, up to 8 weeks. OK, we understand that slow sleed. BUT It's been a few days shy of 6 months. Every few weeks we get a new email saying it's delayed. When we call customer service we wait for an hour and then speak to a surly person who reads us the email and argues over how many weeks it's actually been. No help or attempt to even be kind. They say we can cancel with a restock fee... or buy something else that will take the same amount of time to arrive. What a joke. I know that not everyone is waiting 6 months so why are we? What magical part is holding this up? We live in an area where furniture and furniture design are a huge business and we are telling everyone to avoid this company.

Order #: *******
Manufacturer Purchase Order #: PO-*******
Order Placed: June 25 2020

DO NOT ORDER FURNITURE FROM THIS COMPANY! By far the worst furniture experience ever! Renegade also owns the online store Coleman Furniture. I have two orders with this company. When I ordered I was reassured I'd receive the order within' 4 weeks. 6 months later and I just received the furniture. I received zero updates and then one day the furniture just showed up sitting outside in the RAIN in my driveway. They claim that once the furniture ships from the manufacturer I would be contacted by the shipping provider to arrange a time for delivery. That never happened. The sideboard/couch table came and it has a corner bashed in. The company did absolutely nothing to rectify it. The entertainment center I ordered also has a corner bashed in. The dining set came with 4 chairs but is missing components to put one of the chairs together. I have reached out to the company with zero response. I've been waiting 6 months for furniture and then it comes with issues around every piece not to mention it sat in the rain, and there are water marks on the furniture as well I just discovered and have to report to the company. If the ever respond I'm sure it will be another 6 months to get the situation rectified. The financing company has been charging me for 6 months as well before I revived the furniture making automatic withdrawals from my checking account before I even took delivery. DO NOT PURCHASE ANYTHING FROM THIS COMPANY!