Coleman FurnitureReviews 3,781

I never heard of Coleman before from where I'm from. I'm located in CA. We wanted a nursery chair that fit our needs and we found this online. We never heard of Coleman but we took the chance and glad we did! Shipping notifications were sent and the delivery guys handled our chair with care up the stairs. Timing could have been better as they were only offering delivery M-F during work hours, but I understand I guess. Chair came protected with no stains and the recliner works great. It is as described and we are happy.

I was very impressed with the delivery of my desk. The order came quickly. At first I wasn't sure if I got the desk I ordered. The picture online looked like there was roping around the edge of the desk but it was more of a bevel edge. I was a bit disappointed but I still liked it and it works in my space. There were a couple of very minor dings but not enough to bother me. The piece is very sturdy and easy to assemble. Overall I am happy with my purchase.

Horrible customer service. Their 5-day return policy is a way to ensure they keep your money. Five days is not sufficient time to assess a product as big as a piece of furniture. Then they claim, "There's nothing we can do." Yes, there is. You just don't want to.

Coleman has beautiful furniture for reasonable prices.
I placed order on morning of April 27 and hours later, I unfortunately had to cancel the order. I'm hoping to re-order this fall. I sent an email following the instructions on their website. I also reached out via contact form and via chat. Hey, it's a lot of $$ I'm dealing with. Coleman responded and cancelled the order as I was within the 24 hr cancel window. My complaint is that, the transaction via the bank is completely PROCESSED as in DEBITED. This hurts! They recommend waiting up to 10 business days for a full refund. I'm upset bc in my case, there is no furniture that needs to wait to be returned or inspected or shipped back. I spoke with a Cade this morning at Coleman, who didn't even ask for details, he simply abruptly blurted the general, wait the days for the refund. That rubbed me the wrong way. All I want is a quick refund. All I wanted was a real status. I thought temporary Authorization meant TEMPORARY. I'm considering not patronizing this company in the fall when we remodel our home.

"Please note: There will be a temporary authorization hold on your card to ensure the payment card is active. This hold will be released in 3-5 business days. Your order will be billed in full once the first item from your order is prepared for shipment."
"Orders may be canceled within 24 hours of placement without incurring any restocking fees or delivery costs. To cancel an order, a customer must email Coleman Furniture.
Please send us a cancellation request via email. Requests for cancellation are not complete until they are confirmed by Coleman Furniture. Submit a ticket here. "

I'll update review once quickly resolved.
Resolved and satisfied!

I ordered a dresser and 2 bedside tables. They are just beautiful and match, color wise, my Ethan Allen bed frame which is 50 years old! I am delighted with the fit and beauty is the set!

Extremely easy to utilize website, ordering, and delivery! In addition, Coleman was very communicative about order confirmation and delivery status…Thank You!

COLEMAN FURNITURE DOES NOT STAND BEHIND THEIR PRODUCTS! I recommend anyone who has anything delivered from this company to immediately indicate on the delivery slip there is an issue until you've had an opportunity to inspect the merchandise within their 5 day return policy window! Long story short, purchased a lovely couch from Coleman Furniture. Couch was delivered on a Thursday. By Saturday I discovered the couch had a weird squeaky noise on the Right Arm Facing Chair. Basically the couch sounded as if I had it for years when I sat down on one particular side. I immediately reported the defect to Coleman's, since there is a 5 day return window. I took pictures as they requested, and even sent video's of the noise. Thinking maybe something came apart during shipping? They too confirmed they heard the noise upon receiving my video and would reach out to the manufacturer. About 2 weeks later their resolution was there was nothing the manufacturer will do because I signed the delivery slip, that the couch was in good condition upon delivery. They then offered me a $100 dollar voucher if I could find someone to repair the noise and then send them a copy of the invoice and they'd pay the $100 dollars. Immediately I realized COLEMAN FURNITURE DOES NOT STAND BEHIND THEIR PRODUCTS! I honestly thought I was going to get an opportunity to exchange the corner chair for a new one that doesn't squeak. All I wanted was to get what I paid for, a non defective couch! The issue was at no fault of my own. There was no way for me to know the couch made any kind of noise upon delivery! The fact that Coleman's even suggested for me (the consumer) to find a carpenter for $100 dollars who would repair the noise is absurd. How did the issue become my problem! Its an unfortunate situation and a bad experience. But as I mentioned, anyone buying from this company, I recommend you indicate on the delivery slip that there is an issue, even if there appears to not be one, until you've had a chance to evaluate your merchandise within the 5 day return policy window!

I wanted to take a moment to share my positive experience with the couch I recently purchased from your online store with order number *******. I have to say, I am absolutely in love with it!

First of all, the online ordering process was extremely easy and user-friendly. The website was well-designed and provided all the information I needed to make an informed decision. The delivery process was also very smooth, and the couch arrived in perfect condition.

But most importantly, the couch itself is just amazing. It is even better than I had hoped for! The design is modern and stylish, and the quality of the materials is top-notch. The cushions are comfortable and supportive, and the overall build quality is excellent. I can tell that this is a piece of furniture that will last me for years to come.

Overall, I am extremely satisfied with my purchase, and I would highly recommend this couch to anyone in the market for a new piece of furniture. Thank you for providing such a high-quality product and excellent customer service!

I researched many different vendors for just the right outdoor furniture. I'm so glad I chose Coleman. It's high quality, beautiful and they were super easy to work with. I will definitely buy from them again.

This thing is every bit as awesome as the reviews state. It looks modern yet classy, is SUPER soft and the material is very easy to clean. Good shipping relatively speaking for such large items. Modular, amazing condition. As promised. Will use Coleman going forward!

My partner and I were thrilled to find this couch and pleased that it turned out to be exactly what we were looking for. Large and comfortable, sturdy enough that the separate sections don't drift, but also manageable when we needed to reposition it in our living room.

Very pleased with my table and the shipping company was very helpful. They had to go get some parts to fix a chair and were very nice about it.

This is the couch of my DREAMS! It literally looks and feels like a cloud. Don't think, just buy! Perfect for my little beach apartment. Please don't ever discontinue this model bc I'm already planning on purchasing the middle section when I move to a bigger home! *******% recommend.

BONUS- white glove delivery service and team. Warranty appears amazing on paper. Can't say enough amazing things

Was nervous this couch wouldn't be what I expected but it's everything I expected and more! I hope it holds up for long

I love the table. The table is the perfect size for my kitchen area. I like the look and quality.
May I also add the delivery was super quick!

Great service, I received my couch earlier than expected. Customer service was great, kept me in the loop with my purchase.

Beautiful! Just like the picture. It really took my living room to the next level. Classy! I'm trying to host every gathering now. "Due notice the beautiful ottoman folks!" lol

We absolutely love our new couch! It's amazing and so reasonably priced. It's so comfortable and just what we were looking for! Coleman furniture was incredible - from the prices to the customer service. We were initially given a 6-week estimated delivery from date of order and received our couch in 2 weeks! The delivery team was so kind and efficient. We received updates throughout the whole process. Highly recommend Coleman furniture to anyone and will definitely be ordering from here again!

Terrible Service! I bought the Virginia Hampton gray entertainment center for up to 65 inch TVs and the light never worked. As soon as I finally turned it on or attempted to and contacted Coleman Furniture I was met with disrespectful and rude people. Highly suggest you don't buy out of state. They shockingly wanted me to service my own entertainment center that I nearly paid $2,000 for with a local handyman and then send them the bill absolutely unacceptable. So unless you're able to be 100% responsible for every little working detail of your brand new entertainment center I highly suggest you buy somewhere in state where they can send somebody out to service it. Here I sit with a pile of garbage and no working light. 15 emails later I get sent a brochure with instructions that an electrician needs to follow. Totally disgusted I wouldn't buy anything from here ever ever again and I suggest you don't either. If they wanted a better story to tell maybe they should have it come with better customer service and a better story for me to tell.

I ordered a loveseat from this company and two weeks later the bottom of the right hand side broke down when I was reclining forward. I contact the company and they offered to send me $100 dollars to hire a repair man to fix the completely broken bottom! A repair man won't even start a repair for a $100 so the so-called warranty they claim they have is a lie!