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Coleman Furniture

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
782
value
385
shipping
392
quality
362
This company responds to reviews on average within 4 days

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13,094 reviews

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Michigan
1 review
0 helpful votes
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Very quick and helpful staff.
September 10, 2023

Awesome! The whole process was really easy from picking to delivery. If I need furniture I will definitely be back.

Date of experience: September 10, 2023
Colorado
1 review
0 helpful votes
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Beautiful
September 9, 2023

Easy to purchase. Delivery was on time. Excellent quality. I love them.

Date of experience: September 8, 2023
Canada
1 review
0 helpful votes
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I've been looking for a couple of nice leather recliners for our home in Palm Springs and found them on Coleman's Furniture Web site. I hope the live up to my expectations!

I was disappointed that I bought these chairs when they were on sale, saved $350 a chair. Before the chairs we're delivered they were reduced another $350 per chair! Apparently the SALE advertised price I paid wasn't a sale after all!

Date of experience: September 8, 2023
Georgia
1 review
0 helpful votes
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Great experience overall!
September 8, 2023

We saved a ton by shopping here. Love our couch and we'd absolutely shop here again next time!

Date of experience: September 8, 2023
Brad K. — Coleman Furniture Rep
over a year old

Hello Brooke,
We're so glad to hear that you had a seamless experience using our website! We strive to provide our customers with sufficient information so that they can make informed decisions when shopping with us, and we're delighted to know that you appreciated our info and about us page. Thank you for choosing us!

Kansas
1 review
0 helpful votes
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It's everything and more
September 7, 2023

It was quick and easy, and got approved through affirm. I have been wanting this set for years. I can't wait to get it!

Date of experience: September 7, 2023
California
1 review
0 helpful votes
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Great couch, amazing service!
September 7, 2023

First time purchasing a couch from Coleman and it didn't disappoint! The customer service was excellent and the local delivery service was very communicative. Thanks!

Date of experience: September 6, 2023
Brad K. — Coleman Furniture Rep
over a year old

Hello Emily,
We appreciate you sharing your experience! We are glad to hear that you found our website easy to navigate and the reviews helpful. Customer satisfaction is our top priority, and we strive to encourage our customers to share their experience, as it truly helps others make informed decisions. Thank you for choosing us!

Texas
2 reviews
0 helpful votes
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Easy delivery and amazing furniture!
September 6, 2023

The team delivering the couch made it so easy and quick, the couch itself is wonderful! So happy with my purchase

Date of experience: September 6, 2023
Maryland
1 review
0 helpful votes
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Solid and nice furniture
September 5, 2023

It's nice. The delivery men were helpful with installing and setting up TV in place.

Date of experience: September 5, 2023
Florida
2 reviews
0 helpful votes
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Chris was helpful and answered all my?. All was easy. Delivered quicker than est.

Date of experience: September 4, 2023
Tennessee
1 review
0 helpful votes
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Great Entertainment Center
September 4, 2023

Excellent service. I love the entertainment center. We get lots of compliments and it has great storage as well. The navy color is the perfect pop of color for the room.

Date of experience: September 3, 2023
Florida
1 review
0 helpful votes
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Beautiful and good quality furniture.
September 3, 2023

Pictures did not lie. The pieces are beautiful and quality is good.

Date of experience: September 3, 2023
Florida
1 review
0 helpful votes
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Easy and lots of choices,
No problem perfect condition. Just as described, wonder experience. Thank you

Date of experience: September 3, 2023
California
1 review
0 helpful votes
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Great
September 2, 2023

Very easy yet pleasant online shopping experience. I was very impressed by the delivery service. The men who delivered my sectional were very professional and helpful

Date of experience: September 1, 2023
Louisiana
1 review
0 helpful votes
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Great service and beautiful product.
September 1, 2023

It went smooth, though the product did take a while to arrive the craftmanship is beautiful and I couldn't be happier!

Date of experience: September 1, 2023
Florida
1 review
0 helpful votes
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Love the sofa set, delivery was ehh
August 31, 2023

The sofa set is wonderful and comfortable. I'm knocking one star off for delivery. The first time they tried to deliver it, the truck was broken. No worries, these things happen. Then when they did deliver it, the owner and the worker spent the whole time arguing with each other which was extremely uncomfortable. They also left packing material on our yard.

Date of experience: August 31, 2023
New York
1 review
0 helpful votes
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Fast Shipping & Great Quality
August 31, 2023

When I had originally placed my order for the Regent Park Pewter Sectional, I was told the estimate for delivery would be ~9 weeks. My couch was delivered in 3 weeks, which was exciting news!

Now I understand that may not be 100% Coleman Furniture overseeing as I'm sure there are other factors in play to that, but Coleman Furniture frequently emailed me about every week with updates - I say that's amazing quality service!

Not to mention that the company that delivered my couch, not only brought it upstairs in my apartment, but even put the couch together by drilling all the feet to each section and then snapping the couch pieces together and adding all the pillows. Delivery team was great and cleaned up all the packaging that was left over.

The sectional is super comfy and I love the deep seats (one of its selling factors besides the super soft pewter fabric texture).

All in all, great service and I would order from Coleman Furniture again, especially since their prices are much more affordable than looking for the same items elsewhere.

Order Number: *******

Date of experience: August 30, 2023
California
2 reviews
0 helpful votes
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Chairs 6273073
August 28, 2023

Good overall experience. Accent chairs were described well and delivery went smoothly. Assembly was straight forward.

Date of experience: August 27, 2023
Georgia
1 review
0 helpful votes
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Sophie Grey Sectional review
August 27, 2023

The couch is fantastic! The delivery crew came on an earlier date than expected, and set up the sectional within 30 minutes. Very pleased with the delivery process.

Date of experience: August 27, 2023
Missouri
1 review
0 helpful votes
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The best couch I have ever owned!
August 25, 2023

I sleep better on this couch than I do my Tempur-pedic mattress! I have owned the lounge couch from Crate & Barrel and this couch is just as comfortable and half the price! I was so worried about ordering a couch online. I'm glad I did.

Date of experience: August 25, 2023
Brad K. — Coleman Furniture Rep
over a year old

Hello Dena,
Thank you for taking the time to share your positive experience with us! It's understandable to feel nervous about buying furniture online, and we're thrilled to hear that your experience was a great one! Your couch looks beautiful, and we hope that you will enjoy it for many years to come.

California
1 review
1 helpful vote
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Impressive!
August 25, 2023

I was hesitant to buy from Coleman Furniture after reading some horror stories in the reviews, but I'm glad I did anyway. I couldn't get financing through Ashley Furniture for a bedroom set I really wanted but was able to get approved through Coleman, so I placed my order on 8/14 and was given an estimated delivery of 2-3 weeks, but the furniture was delivered 10 days later! The process was super smooth and I did not need to involve customer service at all. The furniture arrived in flawless condition and the white glove delivery was fantastic. 5/5 stars all around!

Date of experience: August 24, 2023
Brad K. — Coleman Furniture Rep
over a year old

Hello Holly,
Thank you for taking the time to share your experience with us! We're delighted to hear that you took advantage of our financing option. We're also pleased to know that you had a smooth and quick delivery experience! We aim to make the process as seamless as possible, and we're thrilled to have met your expectations in this regard. Thank you for choosing us!