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Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!
Coleman Furniture Reviews Summary
Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.
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I hope the merchandise is in perfect shape. I still need to get someone to move the nightstands to the basement and set them up. If they are in perfect shape I will be satisfied. Thanks. JB
I was a little nervous about buying a couch online that I had not seen (or sat on) in person but all the furniture places near me did not have what I wanted. My couch came out beautiful and identical to the pictures online.
Product is good, but why it took 4-5 weeks to receive my table is beyond me.
Wall unit is a nice product and professional delivery
Very easy to order. Product received on time and is absolutely beautiful.
I saw the couch in person at Ashley furniture, but then found it on Coleman for $1000's less. The purchase was smooth and easy and actually came way before customer service had initially estimated! (A big plus for me!)
FYI, make sure the path to carry the furniture is big enough, otherwise you'll be charged a cancelation fee of 15%! I finally persuaded them to try.and VIOLA! BUT I had to hire another company with less restrictions who moved the remaining larger parts of the sectional from the garage to the inside of the house within 15 mins.
In the end - the movers raved about how nice my couch was, and I am extremely satisfied myself. It's just like the one I sat on at Ashley and it makes me happy! My dream couch for "less"!
My order was confirmed and an estimated date sent for delivery. Everything was right on time.
On of my items arrived damaged and it was replaced in a timely manner.
Awesome delivery service and product! Would recommend!
This thing is gorgeous and also huge! It's perfect for our basement and is also really comfortable. I may kick myself for getting a white couch but it looks like the pillow covers all come off and it should be pretty easy to wash. Super happy with our purchase.
Great assembly, well worth the wait! Knowledgeable staff. Thank you!
Timely delivery. Easy to understand how to build and put together.
This was my first shopping experience with Coleman with 2 orders. They kept me informed during the shipping process and delivery and installation was good. There was a door that had gluing issues. Reached customer support to resolve the issue. They were really good in responding with options, shipping replacement part and keeping me informed. The customer service experienced was beyond my expectation. Would recommend Coleman with this experience.
Hello Chethan,
Thank you for taking the time to share positive feedback! We're delighted to hear that our customer service team provided excellent assistance in finding a resolution that worked well for you. Ensuring top-notch customer service is our priority, and we're pleased that you experienced that firsthand!
Great experience overall! Furniture is gorgeous and I need to order 2 more chairs
I am very happy with my purchase. Delivery was smooth as was setup. Would definitely buy from here again.
Hello there,
Thanks for taking the time to share your feedback with us! We're delighted to know that our delivery team provided excellent service during the setup of your furniture. We strive to create a hassle-free experience with our white glove delivery service, and we're thrilled to hear that you experienced that firsthand!
It was hard to find some details for installation of my desk system. Customer service was able to provide me with instruction manuals so I could review it for my needs. When my items were delivered there were a few issues and their team responds promptly to correct the issue.
Hello Jessica,
Thank you for taking the time to share your feedback with us! We understand that unforeseen issues can arise with furniture deliveries, and our team takes great care to ensure that any issues are inquired about promptly. We’re so glad to hear that our customer service team provided you with excellent assistance in correcting the issues you had with your new desk. We hope that you will be able to enjoy it for many years to come!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Emily,
Thank you for taking the time to share your experience with us! We understand that ordering furniture online can be a daunting experience, and we're delighted to hear that you went for it! We strive to provide our customers with excellent experiences from start to finish, and we're pleased to have met your expectations. We hope that you will enjoy your new couch for many years to come!