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From the business
Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!
Coleman Furniture Reviews Summary
Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.
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So far purchase process very easy and satisfying. Furniture arrived on time and in excellent condition.
It was easy to order online. I wish I had a coupon. The guys that assemble the bed and cleaned were great.
Third time purchasing from Coleman, and it has been great
Ordering on the website was easy.
Scheduling delivery was flexible.
Installation was professional.
Furniture is beautiful.
I received my awesome sectional and I must say it is beautiful. Very well constructed, sturdy, and soft. The cushions hug you but are very firm and supportive. The material feels lovely and is the perfect shade of slate blue for my living room. I am more than pleased. The staff at Coleman's are wonderful and the delivery service was just as good if not better. The arrived between the agreed times, called before they arrived, and had my beautiful sectional set up in no time. He even took the time to give me his opinion about my space and the size of the sofa. I must say I am impressed with your entire operation. Thank you for bringing joy this holiday season.
So far so good. I had a question about delivery time before my purchases and the young lady was pleasant and assured me that Coleman furniture was an upstanding legitimate business that would have my purchase to me within 1-4 weeks from the date of expected restock. I love the design color and price of my new sectional and I can't wait to see the beauty it will add to my living room.
Table was professionally delivered, and worker carefully assembled in in a timely manner in my home. He protected my walls and floors, and did a great job.
My experience has been nothing short of amazing! From price, quality, customer service, to delivery, everything was of the highest standards.
Delivery personnel were able to attach mirror to the dresser, which I am thankful for. I didn't have to
Hire a handyman!
I love my couch but it was delivered dirty. I received a discount.
Shipping was smooth.
Hello Myka,
We're sorry to hear that your couch was delivered dirty. After looking into your order, it seems our customer service team provided you with the option to retain the sofa as is, receiving a discount, or to have the dirty part replaced by a technician. It appears you chose to keep the sofa as is with a discount, and we trust you will find enjoyment in your new furniture!
I ordered a Cherry Buffet With Hutch from Coleman Furniture. It arrived within the quoted schedule and it was preassembled. The delivery guys were awesome and did everything perfectly.
My sofa came broken. Will not buy from here again. I only got refunded 100 dollars.
Hello Sofia,
We're sorry to hear that your sofa arrived damaged! After looking into your case, it appears that you opted to keep the sofa with a discount instead of sending it back. We apologize if this resolution still does not meet your expectations. If there is anything specific we can do to address your concerns or if you have additional feedback to share, please don't hesitate to reach out.
Good customer service and recommend the white glove delivery service
It was great from the purchase all the way to the delivery
Great experience. The movers were great and we love the couch.
Product description and specifications were detailed, the process for purchase and delivery was clearly explained. Delivery was as promised. Delivery personnel were courteous and helpful.
Well built and constructed. No complaints so far. Better than I expected. Was nervous about buying online. I like to touch and feel and sit on things before I buy, but the picture and description was to good to pass up.
Hello Patti,
Thank you for taking the time to share your feedback! We're thrilled to hear that you're happy with your purchase and that it exceeded your expectations. It's understandable to feel nervous about buying furniture online, but we're glad to hear that our website provided enough information and pictures to help you make an informed decision. Thank you for choosing us!
Nice quality furniture, great color, easy assembly inside a small room.
I ordered a great couch. Delivery took a while but I was called by the delivery service to schedule the delivery for when I was available. They showed up on time and even put together my new couch. I will purchase from them again.
Ordered online - description and measurements about the product were accurate and helpful
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Vernell,
Thank you for taking the time to share your experience with us! We're pleased to know that the delivery team was communicative, pleasant, and efficient in setting up your new couch. We strive to partner with reputable delivery companies to ensure that our customers have a smooth experience receiving their furniture, and we are delighted to have met your expectations in this regard! We hope that you will enjoy your new sofa in comfort and joy for many years to come!