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Coleman Furniture

4.4

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From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.4 stars from 3,793 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
784
value
385
shipping
392
quality
362
This company responds to reviews on average within 4 days

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13,091 reviews

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Utah
2 reviews
0 helpful votes
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Easy to order came in a timely manner.
December 24, 2023

Coleman has a good selection of pieces, ordering was user friendly, the piece came in a timely manner.

Date of experience: December 24, 2023
California
1 review
0 helpful votes
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Broken item, missing pieces, hassle!
December 31, 2023

The original order was delayed since one component arrived broken. Had to reschedule delivery. Once the item was finally delivered and assembled, we discovered it was missing an entire package of parts. Still waiting on those to be delivered so we can finish assembly. Would not recommend.

Date of experience: December 23, 2023
California
1 review
0 helpful votes
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Great
December 24, 2023

Furniture came on time, service was great, quality as expected.

Date of experience: December 23, 2023
Alabama
1 review
0 helpful votes
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Good customer service
December 24, 2023

Our wall of bookshelves was missing a light switch. I contacted you, and you rectified the situation. Thank you.

Date of experience: December 23, 2023
Michigan
1 review
0 helpful votes
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…Exceptional
December 24, 2023

The entire experience was very good! Enjoying the couch very much!

Date of experience: December 23, 2023
Michigan
1 review
0 helpful votes
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Nice quality and helpful to have the bedroom set put together for us.

Date of experience: December 23, 2023
Michigan
1 review
0 helpful votes
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Great prices!
December 23, 2023

It was a great experience and I was kept informed along the way. It did take a little longer than originally expected

Date of experience: December 23, 2023
Texas
1 review
0 helpful votes
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Loved couch
December 23, 2023

It was really great. The delivery company was great and very accommodating. I love me couch

Date of experience: December 22, 2023
Ohio
1 review
0 helpful votes
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Beautiful couch!
December 29, 2023

Received the couch on time and it's is beautiful! Service was great and I would definitely buy again from Coleman.

Date of experience: December 22, 2023
Colorado
1 review
0 helpful votes
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Good, but buyer beware.
December 29, 2023

Only downside is you have to special order the corner piece if you do not get it in your initial order. If you do get it with your initial set, you get it for 300 less. If you don't it will cost more. Not ideal.

Date of experience: December 22, 2023
Illinois
1 review
0 helpful votes
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Order
December 22, 2023

Professional and timely delivery of sectional couch

Date of experience: December 22, 2023
Oregon
1 review
0 helpful votes
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Great Purchase
December 22, 2023

The purchase was excellent. The price was good. The amount of time it took to arrive would get a 1 star rating. It took an entire month and had I known it, I probably would NOT have ordered from here.

Date of experience: December 22, 2023
Pennsylvania
1 review
0 helpful votes
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Delivery
December 22, 2023

Great and quick delivery! Very fast deli every date after shipping

Date of experience: December 21, 2023
California
1 review
0 helpful votes
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A dining Chair
December 22, 2023

Good experience but after I received the order I found the same item a lower price somewhere else and disappointed that they didn't want to match the price or give me a refund

Date of experience: December 21, 2023
New York
1 review
0 helpful votes
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Great Experience
December 18, 2023

I had an exceptional experience with Coleman furniture, and they'll be my furniture place moving forward. Best price, service and value from them

Date of experience: December 18, 2023
Illinois
1 review
0 helpful votes
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Worth the wait!
December 13, 2023

It took me a year of researching and what seemed like an endless search for comfort and quality without an out of this world price tag. Extremely nervous about making an online purchase without having the ability to sit on a couch and truly evaluate its comfort level, I took a chance and ordered the Cali and I am so glad that I did! This is hands down, THE BEST couch for the money. It's so comfy and it will elevate the aesthetic of any room! I'm now convinced I will never buy any other. My ONLY complaint and it's not really a complaint, rather an observation, is that the new couch came with a funky smell that I've been trying to eliminate with some smell good spray. I'm hoping this will dissipate soon. Other than that, the couch is perfect and their customer service is outstanding, very quick to respond to inquiries. (Also, when the product says it will ship in 2-4 weeks, expect that to mean closer to 10 weeks. The 2-4 weeks only means that the product will leave one location to be sent to another, before being sent to your home).

Date of experience: December 13, 2023
Brad K. Coleman Furniture Rep
over a year old

Hello Brandy,
We appreciate you for sharing your feedback with us! It brings us joy to know that you are pleased with your new couch and that our customer service team effectively addressed your inquiries, ensuring a positive experience for you. Our commitment is to deliver a superior level of service, and we are pleased to have met your expectations. Additionally, we want to inform you that some of our customers have also noticed a distinctive smell on their furniture, which is entirely normal and tends to dissipate over time. We hope that you will enjoy your new couch for many years to come!

New Jersey
1 review
0 helpful votes
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Like a Cloud
December 10, 2023

I researched all over the internet for a quality couch for a great price. I came across Coleman Furniture's website and found this couch. Honestly, I was a little nervous making such a big purchase without seeing or sitting on it. It is one of the BEST purchases I've made. From the ease of the ordering to the communication from the company through the whole process has been amazing. The delivery was seamless, even being in the middle of January when it's cold and snow on the ground. I would highly recommend not only the couch but buying from this company. The couch itself is so comfortable. It's modular so each piece can be moved. It's heavy enough to stay in place but light enough to move around. We purchased the chaise lounge, end, corner, armless chair, and ottoman. The pieces are so deep and big. I feel like I'm laying in a bed. Definitely don't hesitate if you are considering purchasing this! Well worth it!

Date of experience: December 10, 2023
Tennessee
2 reviews
0 helpful votes
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Beautiful Entertainment center
December 9, 2023

Amazing variety of entertainment center wall units. Found a very classy one. Website easy to navigate. Lots to see...Fantastic that they not only deliver but assemble and install. It takes some time to get but it's more than worth it. Quality is over the top... Bought a beautiful white entertainment center for about half the price of Wayfair. And a lot less than the other furniture websites. So pleased. Shopping for more pieces to add to my new livingroom.

Date of experience: December 9, 2023
Brad K. Coleman Furniture Rep
over a year old

Hello Julie,
We're pleased to know that we were able to provide you with a variety of well-priced items to choose from. We strive to offer a diverse range of furniture options to meet the unique needs and preferences of our customers, and we're delighted to know that our efforts were successful in meeting your needs. We hope that you will enjoy your new wall unit for many years to come!

North Carolina
1 review
0 helpful votes
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Good service
December 9, 2023

Good service I love the furniture it's really nice.

Date of experience: December 9, 2023
Ohio
2 reviews
0 helpful votes
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Was just what I expected
December 9, 2023

I love how easy it was to use your website and make my purchase. Look forward to receiving my furniture. The delivery men were very careful and respectful of me and my belongings.

Date of experience: December 9, 2023