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Coleman Furniture

4.3

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From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
782
value
385
shipping
392
quality
362
This company responds to reviews on average within 4 days

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13,094 reviews

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New York
1 review
0 helpful votes
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Wonderful experience
February 2, 2024

Easy ordering at a fair price, which included delivery and assembly. Very happy with entire process

Date of experience: February 2, 2024
Colorado
1 review
0 helpful votes
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I talked to a service rep on Wednesday Jan. 24th about a furniture set - Davos. I was told by the rep that she would get back with me on Friday about the availability of the set. She did get back with me as promised. She said I could now order the set however, it would not be available until May10th. I was very happy with that response. I then ordered the Davos set on Wed Jan 31st and received an email today stating the set was discontinued. I called in and the new rep stated that they just received information 22 hours ago that the set was discontinued. How convenient. Note: This was my second time ordering this set, the first time said it was discontinued. So why did this rep provide me with all of the incorrect information last Friday? So guess what I will never order from Coleman Furniture again. I had called last week about ordering two chairs and that is when I ask the rep about the Davos set, since it was still appearing on your website. I had spent several months researching this furniture and to finally get another rejection that is not available right after the rep told me it was available. Why is the website does not disclose all pertinent information. Aso, why is it you on't offer something comparable for discontinued sets. I want to know why the set is still advertised on your website when you only have the sofa available? You need to REMOVE it! I will not order anything else from Coleman Furniture. I am glad I waited before I ordered the two chairs or I would have called you after receiving the emails that my furniture order was cancel and cancelled the two chairs. I now will order the exact same two chairs from Amazon. Any other furniture I need to order will be ordered elsewhere. AN EXTREMELY DISSATIFIED CUSTOMER.

Date of experience: February 1, 2024
Brad K. — Coleman Furniture Rep
over a year old

Hello Wilmia,
We're disappointed to hear about your frustrating experience with us! It seems that following your order, we received notification from the manufacturer indicating that a portion of the set you purchased has been discontinued. Such occurrences of discontinued items on our site are unusual, and we apologize for the frustration of being informed about this after placing your order. Upon reviewing our website, we have confirmed the removal of the set, and we thank you for bringing this to our attention.

New York
1 review
0 helpful votes
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Great!
January 30, 2024

Ordering was easy, follow-up from Coleman was great and delivery service was awesome!

Date of experience: January 30, 2024
Missouri
1 review
0 helpful votes
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Very good experience
January 30, 2024

I rarely buy furniture on line, but I did and was happy with the all around experience. Found exactly what I wanted, I didn't have to leave the house and was shipped right to me. No driving no lifting.

Date of experience: January 30, 2024
Brad K. — Coleman Furniture Rep
over a year old

Hello Lauren,
Thank you for taking the time to share your experience with us! It brings us joy to hear that our delivery service was a deciding factor for you. We offer free shipping all across the United States and are pleased to know that we met your expectations in this regard. We hope that you will enjoy your new furniture for many years to come!

Texas
1 review
0 helpful votes
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From ordering to delivery, my experience was great. The only negative I can say is it takes a few weeks to get the order.

Date of experience: January 30, 2024
Virginia
1 review
0 helpful votes
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Cozy, beautiful couch
January 30, 2024

I am so pleased with this couch. I've already fallen asleep on it numerous times. My dog loves it too; he's a shedder but it's barely even visible with the plush texture and it's easy to clean. Delivery time was a bit long (just about 5 weeks from the day I ordered it), but well worth the wait. The installation was free and the company kept me up to date and did a great job placing it just where I wanted. Highly recommend!

Date of experience: January 29, 2024
Brad K. — Coleman Furniture Rep
over a year old

Hello Lucy,
We're delighted to hear that you're satisfied with your new couch! We're also pleased to know that you had a pleasant experience with our White Glove delivery service! This service is available with many of our furniture pieces, ensuring careful delivery and efficient setup in the customer’s room of choice. We’re glad to have met your expectations in this regard, and we hope that you will enjoy your new furniture for many years to come!

Pennsylvania
1 review
0 helpful votes
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Nice Furniture
January 29, 2024

Very pleased with purchase. Good quality, great price and fast delivery.

Date of experience: January 29, 2024
Minnesota
2 reviews
0 helpful votes
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Great Service
January 29, 2024

The gentleman that delivered were amazing! Very meticulous and friendly!

Date of experience: January 29, 2024
Wisconsin
1 review
0 helpful votes
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On point
January 28, 2024

Lived up to discrimination, ordering and received updates, delivery happened when scheduled and on time, delivery drivers were professional and nice.

Date of experience: January 28, 2024
North Carolina
1 review
0 helpful votes
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Chair foot rest
January 28, 2024

Great response from company representative. Was very helpful

Date of experience: January 28, 2024
Illinois
1 review
0 helpful votes
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Replacement
January 28, 2024

I ordered an Entertainment Center and one of the shelves came damaged. They were so quick in replacing the damaged shelve.

Date of experience: January 28, 2024
Brad K. — Coleman Furniture Rep
over a year old

Hello Chona,
Thank you for taking the time to share your feedback with us! We understand that unforeseen issues can arise with furniture deliveries, and our team takes great care to ensure that any issues are inquired about promptly. We’re so glad to hear that our customer service team provided you with excellent assistance in replacing the damaged shelves of your new entertainment center. We hope that you will now enjoy it for many years to come!

Florida
1 review
0 helpful votes
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Great Experience
January 28, 2024

Great communication from beginning to end. Delivery process was smooth and furniture was as nice as I expected! Would definitely recommend Coleman Furniture 😊

Date of experience: January 28, 2024
Ohio
1 review
0 helpful votes
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Coleman Furniture communicated every step of the process, and everything went smoothly and just as they said it would. Very happy with purchase and delivery.

Date of experience: January 27, 2024
Brad K. — Coleman Furniture Rep
over a year old

Hello Lisa,
We're delighted to hear that you had a great experience with us and that you are satisfied with your new sofa! Our team is committed to keeping our customers informed about their orders with regular updates, and we're pleased that you found this to be helpful. Thank you for choosing us!

Texas
1 review
0 helpful votes
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The setup was perfect and the table is perfect.
January 27, 2024
Updated review

The gentleman did a great job of setting up my new table. Will need to shop at Coleman furniture more often.

Date of experience: January 27, 2024

Did not get the gift card
December 8, 2023
Previous review

Did not get the gift card

Date of experience: December 8, 2023
Illinois
1 review
0 helpful votes
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Excellent quality
January 27, 2024

Great table and chairs, quality materials.would recommend

Date of experience: January 27, 2024
Ohio
1 review
0 helpful votes
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Coleman furniture had the best price for the couch I purchased. The piece I got is gorgeous AND kid friendly. Incredibly durable even with my toddlers crawling all over it. Delivery & communication were seamless. I would definitely order from here again.

Date of experience: January 27, 2024
North Carolina
2 reviews
0 helpful votes
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Easy process from start to finish
January 27, 2024

It was easy to know I was making a good purchase from the beginning. The website and product page had all the details I needed to instill confidence. The reviews were helpful. As soon as I placed my order, I received an email confirming it and giving estimates on the delivery date. The deliver itself was straightforward, and the sectional is beautiful and comfortable.

Date of experience: January 27, 2024
Maryland
1 review
0 helpful votes
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Outstanding
January 27, 2024

I received my order with white glove delivery in excellent condition, wrapped very well and meticulously put in place. Very happy. Beautiful piece of furniture.

Date of experience: January 27, 2024
California
1 review
0 helpful votes
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Easy ordering and fast shipping
January 27, 2024

Bought a side table match my living room set, order came in within a few days!

Date of experience: January 27, 2024
Georgia
1 review
0 helpful votes
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Amazing
January 27, 2024

Found couch at Ashley, searched for it online found it here way cheaper. Came quick, beautiful and was set up.

Date of experience: January 26, 2024