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From the business
Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!
Coleman Furniture Reviews Summary
Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.
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Amazing experience overall. Delivery was quick and we love our couch so much!
The delivery guys were great. I didn't make them set up much due to not using all furniture right away as it is for a toddler. I tipped and they left. I am 8.5 months pregnant and was chasing a toddler morning of delivery so I did not noticed a few chips in furniture. My husband noticed when he got home so When I reached back out the same day, they told me there was nothing they could do. They offered me to hire someone to fix or $75 refund. I finally spoke to someone and then they offered me $100. I am still not super impressed by their response but I guess it was better than nothing. The furniture also has a really intense smell I haven't had my toddler even sleep in his room for the past week due to the smell.
Second time ordering a couch. Excellent customer service and delivery service. Great communication and will definitely use again.
Ordering was easy and chair came in the time frame promised. Delivery staff were courteous. Chair is as described and more comfortable than advertised.
It was a long wait between ordering and delivery, but the delivery was smooth and the people were helpful.
Good delivery good product. Easy shopping. Good price
The couch I ordered took a bit longer to deliver as it did not pass the inspection however the team was ON IT emailing and texting me updates so I couldn't even be upset. Great job team!
Try to delivery the furniture early,(one or two weeks)
The movers were so great and did and everything and more to make sure my couch was placed exactly where it needed to be. I suggest for next time, the movers bring shoe covers, everything in my apartment is white, including the rug and they were stepping all over it with their shoes from outside without covers. Nonetheless, they were really respectful and helpful. I am in love with my couch, it's so hard to leave it once I'm on it!
Recieved my order. However it was left on my front porch. It was not set up. As adds say it will. Was heavy to get inside and then put together. Did not expect that.
I was looking for a sectional that could fit a bunch of people in a relatively small space and found the perfect couch! The seats are super deep and the chaise is huge. I can fit 5 people comfortably on this really cozy couch.
My customer service agent that helped me was super helpful and was able to get me the couch I wanted at the price I could afford! Thank you
Quick an easy and had just what I was looking for!
Quality, friendly, easy to navigate site, great photos and descriptions
The website was very helpful, but when it came to getting the furniture shipped and delivered it was very vague. I would only get generic answers to my shipping questions.
So far I have enjoyed my shopping experience. Very easy. White glove treatment from Coleman Furniture. The delivery drivers were very professional and had my furniture on the truck and delivered ON TIME. It was so nice to have my furniture delivered as furniture. NOT parts in a box. Will definitely order ALL my furniture from Coleman Furniture!
I was expecting it to come around 2 months after I ordered it but it came in like 3 weeks! So happy I love it
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Samantha,
Thank you for taking the time to share your experience with us. We’re thrilled to hear that you received your furniture so quickly! We aim to have our customers' orders shipped as soon as they are available on the manufacturer's end, and we're happy to have exceeded your expectations in this regard. We hope that you will enjoy your new furniture for many years to come!