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Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!
Coleman Furniture Reviews Summary
Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.
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The couch is great! Love how deep the cushions are and super comfortable but I was sent the wrong color..
The delivery was great, ordering was easy. Overall a pleasant experience.
My experience with coleman was great. My only complaint is that is took two months to receive my furniture.
Our couch was delivered and assembled very well, we are super pleased with our purchase!
Hello Colton,
We appreciate you taking the time to share your experience with us! We're delighted to hear that you had an excellent experience with our white glove delivery service. This service is available with many of our furniture pieces, ensuring careful delivery and efficient setup in the customer’s room of choice. We’re glad to have met your expectations in this regard, and we hope to see you again soon. Thank you for choosing us!
We ordered an entertainment center and had a fantastic experience. The quality is outstanding and the product is just as we hoped. Highly recommend.
Hello Kimberly,
We're pleased to know that we were able to provide you with exactly what you were looking for! We strive to offer a diverse range of furniture options to meet the unique needs and preferences of our customers, and we're delighted to know that our efforts were successful in finding the perfect entertainment center. Thank you for shopping with us!
I was worried the couch was taking a while to get here- it took almost 8 weeks. However, was so pleasantly surprised how well the delivery team did getting it in the house, unwrapped, and set up. It's so comfy!
The dresser arrived damaged and there is no idea when this will be resolved
Hello Gina,
We're so sorry to hear that your new dresser arrived damaged! After looking into your order, it appears that our team is in touch with the delivery company and manufacturer to resolve the issue. They will be in touch with you shortly for further updates. If you have any additional questions, please don't hesitate to contact our team; they are happy to help!
Great customer service. Delivered when promised. White glove treatment was great. Furniture is beautiful and we are perfectly satisfied. Would recommend and have already.
I found the couch I wanted locally and then shopped online and found that Coleman furniture also carried the same item, I was able to get the Presidents' Day sale promotion and order it for much less than I could at my local store, delivery time was a bit longer than I wanted but it was worth the wait, delivery Schedule was right on with what they quoted me and the Delivery and set up team were very professional
Hello Tracy,
Thank you for taking the time to share your experience with us! It brings us joy to hear that you made the most of our Presidents Day Sale and enjoyed the fantastic savings it offered. We hope that your new couch will bring you joy and comfort for many years to come.
They changed my delivery date 3 times. The first time, I got a notice the day before. The second time, I waited at home all day and no one showed up and no one let me know the delivery was not coming that day. I tried calling the delivery company several times only to get a voicemail box that was full, so I was unable to leave a message. Coleman Furniture customer service could not get in touch with the deliver company either, and actually hung up on me when I demanded information. It was very frustrating not knowing where my furniture was or when it was going to be delivered. How does a furniture company not know where their products are at all times? I was also told I would get a $25 credit for the inconvenience I experienced but have not received it. I will never order from this company ever again!
Hello there,
We're so sorry to hear about your frustrating experience! We understand that unforeseen issues can occur with furniture deliveries, and our team strives to keep customers informed as soon as updates are available. Unfortunately, it appears that your order experienced an unexpected delay due to issues with the delivery truck. We apologize for any frustration you experienced in not receiving prompt updates about the status of your order. Despite our best efforts to keep you informed, we understand that this situation caused inconvenience for you, and we apologize. As for the discount you were promised, we've followed up with our team to ensure that you receive it as agreed. Thank you for your patience and understanding.
Great prices. Quicker shipping than anticipated but still about 4 weeks. Deliver/Setup team were fast and efficient 10/10 recommend
I chose Coleman due to the crazy price difference. I was hesitant at first, because I have never ordered from them. Delivery was quite fast, and the men who set it up for me were great. No issues and I love my new sectional!
Delivered and set up as was promised could not believe that it went so easy
We couldn't have picked a better sofa set for our family, it's very beautiful with deep & wide spacious seating. It's also very soft & luxurious to the feel,the cushions to sit on aren't to soft or to hard actually they're perfect, it's like relaxing on a big pillowy bed. The throw pillows are feathered,so you'll have to fluff them to your likeness other than that, this a very beautiful & well made sectional.
Very professional, very responsive, excellent quality product delivered and set up in my house. No touch service was awesome, workers are confident and professional.
I was very skeptical about ordering a sectional online, mainly becuase we kive in the country about 45 minutes from the nearest interstate but it saved me over $1500.00. I placed my order on Feb 5th and it was delivered Feb 27th. Definitely worth the wait. It was delivered and set up and mess cleaned up by the delivery drivers. Would definitely use Coleman again!
I was hesitant to order from Coleman's, at first, because it was a purchase done online. I knew nothing about this company, and they are located in a different state than where I live. But it turned out great! I have the chair, it was the item I ordered, the transaction and delivery was very easy and went smooth. The only thing that could be improved upon was letting the purchaser know, in advance, how long the delivery process was. Perhaps I was impatient because I really wanted this chair asap, but I was not informed that delivery would take a bit of time when making the purchase. We're all accustomed to immediate results these days, right? When I did call to find out my delivery date, the customer rep was apologetic, explained their process, and was very kind. I would purchase from Coleman's again, but will measure my expectations of quick delivery…or, at least what that means to me. Great experience!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Beverly,
We're delighted to hear that you're satisfied with the comfort of your couch! Regarding the issue of receiving the wrong color, we have informed our customer service team. They will reach out to you shortly to discuss the next steps toward resolving this matter. Please stay in touch with our team if you have any additional questions. We're here to assist you!