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Coleman Furniture

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
782
value
385
shipping
392
quality
362
This company responds to reviews on average within 4 days

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13,094 reviews

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Virginia
1 review
0 helpful votes
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Coleman experience
May 23, 2024

I was looking for a new dining room set and came across this site. I was pleasantly surprised by the wide selection of furniture and the prices. The "white glove" delivery is a plus. My furniture was delivered, brought to the room and put together. I was also satisfied with the quality of the furniture. I would highly recommend this company to anyone looking for furniture

Date of experience: May 12, 2024
Mexico
1 review
0 helpful votes
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Very satisfied
May 18, 2024

Awesome great! Very happy with everything! Very smooth will order again for sure!

Date of experience: May 7, 2024
Texas
2 reviews
0 helpful votes
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Great Communication!
May 14, 2024

Easy website and great communication!
I saw this table@ many places and happy I chose Coleman!

Date of experience: May 4, 2024
Michigan
2 reviews
0 helpful votes
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Great product(Ashley) and delivered as promised! Glad Coleman had the ottoman to match my couch set

Date of experience: May 2, 2024
Ohio
2 reviews
1 helpful vote
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Highly recommend
May 9, 2024

Everything was easy from purchasing to update emails to delivery scheduling and white glove delivery made it extremely easy for us. We love our new couch.

Date of experience: April 28, 2024
Texas
1 review
0 helpful votes
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Great purchase!
May 9, 2024

Everything worked great. Ordering was easy and the delivery was great!

Date of experience: April 28, 2024
California
1 review
0 helpful votes
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Good but not great
May 8, 2024

The folks who delivered the table and put it together did not tighten any of the nuts and bolts on it at all. The table wobbled a bunch until I got my tools and tightened everything. I find that a little bit unnecessary

Date of experience: April 28, 2024
Tennessee
1 review
0 helpful votes
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Received the couch!
May 8, 2024

Quick and easy. The delivery guys were nice and offered them water. They were great!

Date of experience: April 27, 2024
North Carolina
1 review
0 helpful votes
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Took multiple times to get everything
May 7, 2024
Updated review

Vouch showed up missing a back pillow. It took 3 separate shipments to get the pillow and all the batting necessary to make it the right shape and firmness. This is more on the company who made the couch than Coleman furniture.

Date of experience: April 27, 2024

Easy to navigate the site
March 7, 2024
Previous review

Easy to navigate the site

Date of experience: March 7, 2024
Maryland
1 review
0 helpful votes
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Great customer service
May 7, 2024

Furniture delivery was great very satisfied with my selection. I definitely would recommend to someone else.

Date of experience: April 27, 2024
South Carolina
1 review
0 helpful votes
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Great Experience
May 7, 2024

Quality of furniture is great. Easy transaction and delivery!

Date of experience: April 27, 2024
North Carolina
1 review
0 helpful votes
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It was very easy. The financing and everything. The gentlemen that brought it and set it up were very professonal.

Date of experience: April 25, 2024
California
1 review
0 helpful votes
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The bed is beautiful and as pictured, the only issue I had was with the quality of the metal support beam that goes down the center of the bed. It was slightly warped (best way i can describe it) throwing off the alignment of the screw holes to the head and foot board. There are a couple screws I couldn't screw in a 100% and I feel there shouldn't have been an issue like this for the price I paid. Customer experience was excellent and very informative.

Date of experience: April 25, 2024
California
1 review
0 helpful votes
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I am VERY appreciative of the help Kathleen Valenton provided- very good customer service!
There is nothing to compliment the manufacturer of the unit ….definitely not top quality….mediocre at best.

Date of experience: April 25, 2024
Arkansas
1 review
0 helpful votes
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Furniture ok; Delivery not
May 7, 2024

Although the delivery men were nice, the aluminum door jamb did get damaged. It was difficult working with Blue Delivery on this issue. My husband and I spent a lot of time getting estimates. We did submit an estimate to Blue Delivery, but then that repairman ghosted us and would not respond. Had to find another repairman. A few weeks later, we did get the work completed, but had to pay additional $$$ out-of-pocket as this repair fee was higher than the first estimate.

Date of experience: April 25, 2024
California
1 review
0 helpful votes
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I loved every item I purchased from Coleman's! One thing I didn't like was that when I ordered multiple items, they gave me estimated times of 1 week to 5 weeks for delivery for various items. They did not disclose that none of the furniture would be delivered until the date of the latest piece. If I had known that, I would have ordered my couches somewhere else rather than waiting 5 weeks for something to sit on!

Date of experience: April 24, 2024
California
1 review
0 helpful votes
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Great experience will be buying from Coleman Furniture in the future projects

Date of experience: April 23, 2024
Pennsylvania
1 review
0 helpful votes
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Unfortunately it was damaged by the White Glove delivery. They sent a furniture doctor to repair it and you can still see where it was damaged. I except the way it is. Accidents happen. I would still purchase from Coleman.

Date of experience: April 23, 2024
California
1 review
0 helpful votes
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Good experience in the end.
May 7, 2024

Furniture was received initially damaged but after contacting Coleman furniture to address the damages and replace the furniture and was good in the end. Coleman delivered on their promises thanks to the representative I worked with his name was Jomer.

Date of experience: April 23, 2024
Missouri
1 review
0 helpful votes
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New couch
May 7, 2024

I'm very impressed with my order from Coleman furniture, item was delivered on time.

Date of experience: April 23, 2024