Coleman FurnitureReviews 3,779

Coleman Furniture communicates well and Customer Service is just a phone call away if you need them.

Great experience! Appreciate the communication throughout the process.

We are very happy with our desk, lateral file and bookcase set. It is well made and makes our home office look more polished.

The delivery was seamless and the guys were very nice and quick to put my room together!

I called Coleman Furniture before placing my order to may sure it would arrive and receive the white glove service before I had to leave for my granddaughter graduation on 5-22-24. The gentleman told me if I placed my order that day then I would receive it in 3 weeks, so I placed the order on 4-11-24.
I received a message that they received the order, then the next day I received a payment message it was received. I was told I would receive updates on my order.
On 4-17-24 I received a message that it had shipped, but that was the last time I heard from them about my order.
On April 30,2024 I sent an email to Coleman Furniture about my order and received an reply back from Mik Miranda customer service@ *******110 that he/she would check to see where my order was and I was given a case ID #: CS-*******. Then I received a message that the furniture would arrive at the local facility next week, be inspected by them, then they would notify me of a delivery date that was it.
On May 7,2024 I acontacted Coleman Furniture again, because I never heard back from anyone about my delivery date. I spoke to Melissa B customer service at *******184. She told me that they expected my order to be delivered to the MI warehouse between 5-13 & 5-14-2024. Melissa B told me she would keep me updated.and call me back the following Tuesday.
On May 10,2024 I received a text from Team Clark's White Glove delivery that they would deliver my furniture on May, 17,2024 order #: *******2252.
They would contact me within 24 hours of delivery with the time. My Renegade Order # is (*******).
5-16-24 I received a text that my delivery time frame was 9:30am - 11:30am on 5-17-24.
There are several scratches on the entertainment center and in the bridge section on two different sides the screws went through the wrong places and broke or chipped the inside of the wood at the top and can be seen sticking out at the bridge top inside space. I was told that I would be called to setup a date and someone could come out to repair these damaged places on the entertainment center.
I am out of state until 6-14-24.

There is a 2 inch line of damaged material across one of the cushions. We didn't notice upon delivery because the delivery guys put that side down, so we can't flip or rotate the cushions. It did arrive fairly quickly and delivery was a breeze

Love the couch! Delivery, shipping and assembly was great.

We ordered 3 items from Coleman for bedroom. Items received on said date but one of the furniture was damaged. We refused to take delivery and representative informed us we should receive call with in one week for replacement and redelivery. As promised we received call about within a week about delivery date. Everything worked out as promised. No room for any complaints.

Great customer service, shipped quickly, and their assembly went smoothly.

Easy ordering. Love my dining room table and chairs. Originally said it would take a month but notified after purchasing it could be delivered in 1 week.
The only reason I didn't give it 5 stars is I was out of town for several weeks and the week I got back we had dr appointments on day they deliver to my area and they wanted to charge me a storage fee. They relented on the fee and I am a happy customer.

Ordered 4 wicker outdoor chairs with a table online. Easy process, great price, fast ship. Would order from Coleman again.

This is the most comfortable couch we have ever sat on. We have now purchased two we love them so much. The color matches everything perfectly!

The ordering and delivery process went smoothly. I purchased the protection plan too. I thought the sectional was ivory but it has light brown coloring mixed in so it almost looks dirty? The back cushions are completely ivory. The chaise makes a crunching sound on the edges too. There was a staple sticking out of the side of the chaise on the bottom that I noticed too, but It was mostly covered with fabric. It is a big sectional. It's growing on me. Very soft.

It was a great experience shopping with Coleman Furniture. If I have buy more furniture I would buy it from Coleman. And I would let my friend and family know about it so they can buy furniture too.

The delivery man took extra care to ensure my set arrived and was placed in my home. The dining set is a great quality..

I ordered my entertainment center online from Coleman furniture. I had a specific size I had to work with and this entertainment center was the perfect size. I was delighted when it was delivered, and I saw the quality of the piece of furniture. The delivery experience was also excellent!

My experience so far has been great. I contacted customer service a few times and each experience has been exceptional.

Your website is great! There are a lot of pictures of items that show different angles of products. This allows the customer to really see if the items will be a great fit. So far, the experience has been good.