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Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!
Coleman Furniture Reviews Summary
Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.
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The bedframe was delivered in a timely manner and was nicely packaged. The delivery driver was nice.
My one caveat is that the way the bedframe is built the pieces don't match up properly and you have to force one edge of the frame together. But I don't think Coleman builds this model so that's not an issue on them
Overall my experience was ok, except the delivery process. I was given only one day as an option for delivery, I had to have my dad drive an hour to come stay at my house to wait on the couch, because my husband and I both worked the only day they gave me as an option. When I asked for another day, I was told they don't know when they could bring it other than that one day. And if i didn't chose that day I'd have a restocking fee for not receiving my order.
Easy order and delivery. Love the couch. Seems to be great quality.
My couch is very uncomfortable! Couch broke within one day! A replacement part was shipped but have no idea how to fix it! Very unsatisfactory! I even paid for the warranty!
There are a few areas where the wood is slightly chipped. Shipping was pretty fast.
I love the quality, the material, the color it looks so beautiful in my living room
Could not have asked for anything more beautiful than this! I feel like I hit the jackpot!
I love my first couch so much I got a smaller one too. It's been a month and so far so good
Found exactly what I wanted! Ordered it with no issues, and it was delivered within 2 weeks! That's quick for furniture. Thank you Coleman!
The couch I ordered was $700 cheaper including the protection plan and is exactly what we wanted. We are so glad we ordered through Coleman. It was a quick and easy process and came in earlier than expected!
Delivery was amazing - both helpers were wonderful and friendly! Love this couch so much. So comfy! Perfect for a 1 bedroom apartment. 2 people could comfortably sleep on it!
The tables were easy to assemble, a very sturdy brass material and the glass was well packaged!
The couch o ordered is beautiful. It arrived faster than expected. The original receive date provided was 3 weeks later than when received. This was purchased for my husband's loft space. He loves it and it fit into the space well. Very soft and comfortable. So much so he often falls asleep on it for the entire night.
A+ customer service and white glove assembly. So easy and amazing thought it was A trick!
After waiting past six weeks for a bed delivery was exceptional.
At 1st I was nervous,I never order furniture from a web site before. The Company stand by their work, the 3 men who deliver it was above professional. My neighbor saw it, was sick to his stomach. He just bought a bed room set from a poplar Company. He payed more then I did, got less then I got. Even my son-in-law was impress.It was made very very well,I will order again if I need anything for my house.
After 44 years together my husband & I got our 1st completed bedroom set
Absolutely love my couch! So soft and comfy, would definitely recommend!
Was very hesitant ordering online but the delivery was so smooth and the couch is holding up so nicely. Exactly what I was looking for
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Stephanie,
We apologize for the inconvenience and frustration you've experienced with your couch. Your comfort and satisfaction are very important to us, and we regret that the product did not meet your expectations.
We sent the replacement part free of charge and understand that installing it can be challenging. To address this, we will pay towards the cost of a technician to install the part for you. This should ensure that your couch is properly fixed and comfortable for use.
Please respond back to the email with our customer service team if further assistance is needed with your case. We appreciate your patience and understanding, and we are committed to making this right for you.
The Coleman Furniture team