Coleman FurnitureReviews 3,779

We're very pleased with the entertainment center. It's a beautiful piece of furniture that looks great in our family room. The delivery crew was wonderful, doing a great job putting the entertainment center together.

After starting to pack clothes in my dresser, I realized that one of the drawers is faulty (doesn't open up fully and is touching the drawer on top when closing). Because I signed the delivery was successful, they would not offer any help. I was very disappointed and am just "living with" the annoying problem.

Though the shipping took some time, I am very happy with my purchase and I can't wait to see how long this couch Last my friend slept on it and they thought it was great and whenever I move, I do plan on buying the additional middle seat to make it bigger, which is so great

Very quick and easy to complete, the delivery took about a week longer than expected due to the inspection but the delivery was handled well.

Really comfy and pretty large couch nice look love the couch best couch ive ever had or sat in ever

Excellent service. Had the white glove delivery and very pleased. Very professional

Great Service from the very start. Ordering was easy. I had a couple of follow-up questions that were answered quickly. Delivery process was smooth and communicated well. Delivery crew was extremely professional and courteous. Very pleased with the entire process.

Lets hope delivery is as easy
In good condition, table was easy to assemble

Melissa was great, thanks for helping! The furniture we selected met our expectations. The notifications updates were very helpful. The delivery team was the best ever, good communications and handled everything with care, disposing of packaging.

Easy and great process! From the moment I placed the order for our new couch to updating me ever step of the way. Even the delivery process was smooth and seamless

Customer service was quick to respond. The delivery team was very professional.

Great prices and service. I had to contact Customer Service for a question on delivery. The rep got right back to me and helped me through it. The couch is so so comfortable. Delivery was and set up were great. So happy!

I ordered 2 of the Lorraine Dark Gray Drawer Nightstand and 1 Black 36" Console Table. The quality of the nightstands were exceptional, however the color description and photo online were completely wrong. Once I received them, I thought I got the wrong nightstands. They are a literally a dark dusty looking brown color. I was so disappointed. Sadly instead of going through the hassle of trying to return them, I kept them and will put them in the guest bedroom or sell them. The console table, I use an an entryway table. It's nice but honestly something that could have easily came from Walmart for about $200.00. It gets the job done for what I need it for, the price is more than it's worth.

Great service and delivery. I got my dresser for a great price, quality is superb and delivery was free white glove. Will not hesitate to buy again from Coleman for other furniture needs.

I purchased a patio furniture set that arrived damaged with various scratches. The delivery crew took pictures of the damages and said they would file a claim with Coleman for me. After a couple of weeks of hearing nothing, I contacted Coleman to inquire. I was told there was no claim and because I waited two weeks, I was out of luck. The customer service rep was very inquisitive, in a rude way - "Why are you just now contacting us?" They said I'd have to follow the warranty process and pay out of pocket to have the damages fixed. IF my warranty claim was approved they MAY reimburse me. Sorry way to treat your customers. Avoid Coleman.

If you receive damaged item's from Coleman, here is their warranty process (from their website):
"If a repair is approved, customer is responsible to source and pay a licensed furniture technician using the approved allocation amount. Once the receipt and work order are provided to Coleman Furniture showing the work completed, reimbursement up to the allocated amount will be provided. If a full unit replacement is approved, the customer is responsible to cover all shipping costs associated with the replacement unit's shipment from the manufacturer's facility up to and including the final delivery to the customer's location."

Coleman requires you to pay out of pocket to fix their issues.