On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!
Coleman Furniture Reviews Summary
Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.
Instant Feedback
We monitor reviews for authenticity
The only issue we had was the time it took. Other than that we are satisfied Would like phone number to call human
It didn't say whether my order was placed or not. Nor would it let me push it again. I had to use a different card than I wanted to. Checkout took over 20 minutes.
Shannon
I love shopping at Coleman's Furniture. The furniture is excellent, and the prices are reasonable. I have made several purchases this year and am satisfied with each. I highly recommend Coleman for your indoor and outdoor furniture needs.
I always have a great experience when shopping at Coleman's! They have a great selection, and free shipping is ideal. I love it!
Kudos to my sales rep Christine. She provided excellent service and made my decision to buy from Coleman --easy!
Easy to use site. Easy check out process. Product came well packaged and well ahead of schedule.
Bought the bedroom set for my granddaughters out of state. My daughter was so impressed by the delivery process, and quality and beauty of the bedroom set. I would purchase from Coleman's a thousand times over. COULD NOT BE HAPPIER!
Easy and really like the furniture.Will be purchasing more in near future!
Helpful customer service!
We were informed all along.
Great experience. Beautiful and comfy sofa!
Easy to order, good quality, same as picture. I would order again
The experience was great, the couch is BEAUTIFUL but ever since we got it, we've had feathers just pop out of the couch nearly every day. We feel it poking us constantly and we have to pull them out all the time.
The loveseat is larger than I expected. It took some time for the two shipping gentlemen to push it through the doorway but they did it. So glad that the love seat
Is so right for the den.
We have had our couch for a couple weeks now, and we love it so far! It is so comfortable and cozy. It was definitely a lot larger than we were expecting, but I didn't ever look at measurements or anything.
The couch was delivered quicker than they had anticipated, and the guys who delivered and assembled it were extremely professional and did a great job. Overall, it was a great experience.
I order an ava ottoman, to match my ava chair and a half. It added the final touch that I needed and the quality was excellent.
My experience was Great and I was very pleased with it all from start to finish.!
I was advised that the delivery would be between 12pm and 3pm on July 3rd. It was almost 4 hours late as it arrived just before 7pm. I wasted a whole day waiting for it.
Sofa arrived on time! And in one piece. Everything was as we expected
From start to finish, experienced very user-friendly ordering, detailed delivery information and support. Communications were responded to in a very timely manner.
Speedy delivery. Furniture intact without difficulties. There was a shipping issue but was fixed right away within the same day. Would recommend
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello George,
Thank you for your feedback, and we apologize for the inconvenience caused by the delayed delivery. We understand how frustrating it can be to wait longer than expected. We're actively working to improve our delivery process to ensure timely arrivals in the future. We appreciate your patience and understanding. If you have any further concerns or need assistance, please don't hesitate to reach out to our customer service team.
The Coleman Furniture team