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Coleman Furniture

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
782
value
385
shipping
392
quality
362
This company responds to reviews on average within 4 days

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13,094 reviews

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Texas
1 review
0 helpful votes
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Great furniture
November 6, 2024

The furniture looks amazing. It is beautiful. Very good quality. Delivery was great too. Set it all up and took away all packing

Date of experience: October 27, 2024
California
1 review
0 helpful votes
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Easy process
November 6, 2024

Easy purchase and delivers! Website kept me updated easily on the processing and when it was time to deliver it was easy as well. They unwrapped and set up my couch with no problem.

Date of experience: October 27, 2024
North Carolina
1 review
0 helpful votes
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Love our long key king bed frame
November 5, 2024
Updated review

Great product, great price with white glove delivery! Very happy customer!

Date of experience: October 26, 2024

Great selection and pricing!
September 17, 2024
Previous review

Great selection and pricing!

Date of experience: September 6, 2024
Tennessee
1 review
0 helpful votes
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Executive Office Set
November 4, 2024

The pieces of furniture is nice and seem to be well made. We were notified prior to delivery that a piece had failed inspection and would ship at a later date. At this time we have not received. Also we did not notice until pieces were put together and shippers were gone that the back of the credenza top was damaged.

Date of experience: October 25, 2024
Illinois
1 review
0 helpful votes
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Great delivery crew. Right on time. Excellent furniture. High quality. Love it

Date of experience: October 24, 2024
Missouri
1 review
0 helpful votes
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My personal experience
November 4, 2024

I had a decent experience dealing with COLEMAN's except for the delivery portion of the order. They forgot one of my chairs and took a week to return with it. Other than that, everything looks good so far.

Date of experience: October 24, 2024
New York
1 review
0 helpful votes
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Great delivery
November 3, 2024

White glove delivery was exactly that.
Couches are beautiful and delivery and customer service was exceptional.

Date of experience: October 24, 2024
Colorado
1 review
0 helpful votes
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Great quality desk I like it
November 3, 2024

Great service and service delivery. We received good communication once I asked for status of order.

Date of experience: October 24, 2024
Ohio
1 review
0 helpful votes
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Over Exceeded expectations
November 3, 2024

Got my couch it did take a month but I love it. It's huge they don't tell you it's waaaay bigger than the pics. It's so big I couldn't fit all of it in my house had to take a piece out. Very nice couch. Nothing like those boneless couches Amazon and wayfair are selling.

Date of experience: October 24, 2024
Arizona
1 review
0 helpful votes
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Great experience!
November 3, 2024

Courteous people, arrived in time, kept me updated all the way through. I will definitely order from Coleman again!

Date of experience: October 23, 2024
South Carolina
1 review
0 helpful votes
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Though they had to deliver my set in two separate deliveries the process was smooth & efficient. The communication throughout the process was top tier!

Date of experience: October 23, 2024
Oklahoma
1 review
0 helpful votes
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Entertainment center
November 2, 2024

Our only complaint would be the time frame. It took a long time to get it.

Date of experience: October 23, 2024
Tennessee
1 review
0 helpful votes
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Perfect experience!
October 21, 2024

I found the dressers that match a bed I bought 3 years ago, the store I bought the bed went out of business. I am so happy I found you!. The delivery was smooth and professional. Will be buying from Coleman furniture again

Date of experience: November 29, 2024
Ohio
1 review
0 helpful votes
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What a great purchase
October 21, 2024

The furniture is wonderful. Received so many compliments and it makes my house look fantastic.

Date of experience: December 1, 2024
Pennsylvania
1 review
0 helpful votes
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Coleman has already surpassed our expectations with our previous purchase of a bedroom suite, and now again their white glove delivery service has made our Thanksgiving! The Rawcliffe sectional and ottoman are stunning, high quality pieces. Incredible firmness, yet soft enough to feel luxurious. Enormous sectional and the ottoman is also huge! Love this purchase and we love Coleman furniture!

Date of experience: November 28, 2024
South Carolina
1 review
0 helpful votes
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Very satisfied. Excellent service.
October 17, 2024

I used my company credit card and had to use that address instead of where I wanted it to go to 1483 Earle Road, AndrewsSC *******.

Date of experience: December 2, 2024
Maryland
1 review
0 helpful votes
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So Happy!
October 17, 2024

Great selection. Easy checkout process. Delivery was beautiful. The delivery men were so careful with my couch & made sure I was satisfied with its placement. The whole experience was fantastic and I love my beautiful couch!

Date of experience: November 26, 2024
District of Columbia
1 review
0 helpful votes
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Great Customer Service
October 13, 2024

Customer service was quick to respond and helpful prior to completing my purchase. Prompt updates every step of the way after my order was placed and up until it was delivered via white glove delivery. Also included assembly in the total cost. I've been satisfied with my purchase and customer service

Date of experience: October 3, 2024
Virginia
1 review
0 helpful votes
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Gorgeous furniture
October 13, 2024

The two nightstands we ordered look amazing. They are very heavy and sturdy and arrived without any damage. We're very pleased with our purchase.

Date of experience: October 3, 2024
Georgia
1 review
0 helpful votes
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Shopping was good
Prior to arrival i was told white glove service.
When they arrived they planned on leaving it at loading dock at my condo.
Had to call just to get it brought up to my unit/ with no setup. Thats the negative.
On a positive note. Setup was easy so thanks.

Date of experience: October 2, 2024