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Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!
Coleman Furniture Reviews Summary
Coleman Furniture has a rating of 4.4 stars from 3,791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.
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Beautiful desk, solid and well-made. It was extremely well-packed, so no issues with any damage. Instructions were clear. Good price. The only negative was that it took about 5 weeks after ordering for the item to leave the warehouse. Coleman was excellent about notifying me when it was about to ship, and I was able to track the delivery.
Great service! I love my bed. Great quality and better than pictures on website. LOVE the color and feel of fabric!
Overall we were pleased with the delivery and set up. The crew was fast, efficient, and respectful of our property. This was our second large purchase from Coleman (the previous purchase was a couple of years ago in another state) and have been impressed with their consistent customer service.
Hard to get answers regarding speaking to someone in person at your company.
My Ottoman order hasn't been addressed to accompany the chair we received.
Please help us here.
-Herb Pedersen
Great quality bedroom suite. Looks better in person than in ad. Delivered as promised. We are very pleased with our purchase from Coleman Furniture!
As described and pictured. Arrived with no defects and no damage. Great piece. Great Service.
All pieces were exactly as described and pictured online. All arrived in perfect condition.
Ordering was a breeze and will order again if there is a requirement. Prices are not cheap and quality is decent for the price we pay.
I paid $3463 for the leather sectional and I received a damaged piece. There was a tear in one of the corners. I called the customer service and requested for a replacement. The customer service offered a $80 refund for the damage and later increased to $100 that was the maximum they can offer. If I choose the option for a replacement, they said it can be replaced, I was told I will have to wait for an unknown number of days. How many days will I wait with the sectional without an end piece in my living room. If they had provided an ETA on the wait period, I would have opted I for the replacement. Based on the quality of the product and the service I received, I cannot recommend Coleman to my friends and relatives. Still regret the decision I made to buy from Coleman.
Good quality, fast delivery except that this is my second order and the item was damaged (chipped)during delivery
Fast delivery and items Well protected
We had an overall good experience with customer service but ran into a few snags that delayed our ordering process. The delivery service was good except we noticed that the delivery man did not get one of our sofa backs on correctly. It's cockeyed! Not happy at all with that.
Shipping didnt take very long. The handlers who brought the couch upstairs were very professional and nice. I overall enjoyed buying from coleman furniture
I purchased a dining table/ set for my large sewing studio. It was a little bit of a hike from the driveway to the studio. The guys ( I have their names written down in my notebook in the studio, because I wanted to give them a great review! They were in and out in about 30 minutes and so concerned about my approval. I highly recommend this team! Carol Ervin, Rockford, Il
It was delivered on time and the white glove service made it really convenient
I wish I can add the extended warranty on the day of delivery. I requested but been denied
ZERO complaints. Couch arrived in expected timeframe. No damages to the couch or any imperfections. Color was spot on and comfort/size is everythinggggg! There are a lot of negative reviews online but ignore them all and make the purchase. So so worth it.
Great moving crew and couch looks great. Were very accommodating with difficult stairs to apartment.
Fast delivery, complete white glove experience, furniture was better quality than expected.
I had a problem and they sent everything right over with no problem. I'm happy about my order
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members