Coleman FurnitureReviews 3,797

I'll never order furniture here from again. Customer Service is awful.

Contacted customer service to have price deal matched, and the rep was very easy to work with. Delivery was on time and everything was as expected! Very happy with customer service and product.

Customer service was fine. The two items I ordered were both sent out damaged. The replacements items are also slightly damaged.

I was happy with the service I received from the company; however, it did take longer to receive my order than I anticipated.

I love the couch. It is exactly what I wanted and the price were great. Only downsides, it took 8 weeks to be delivered (that was fine but I thought it was going to be delivered in 3 weeks) and there was a flaw in the material.

Coleman responded immediately about my concern and are sending someone to come fix it, so I am happy.

I ordered the furniture and received a delivery date. When the furniture arrived, it was in great shape, and the color went very well with the other furniture in the room.

Received furniture, totally different color from picture. It is a ussue fir ne because I would have chosen another set. I purposely chose this one for its table top wrong on my part. Then I've an issue with the chair that is scratched and I did not notice it when your white glove delivery brought it in and they were very quick and honestly put it under the table. I did not inspect every inch of the set so I thought it was fine. I basically looked at the top all the chairs.
On Monday of this week, I was putting the protective plastic on, and I noticed that on the
Side of the seat there are two scratches, which just aren't like surface scratches it's deep.
Your customer service rep I suppose it was made me aware of the fact that they don't know if there's much they can do because I did sign that everything was fine for the delivery people and I realize I did that but I just wasn't expecting it to be scratched, and I thought I looked for scratches but again I've learned a lesson and I will never Buy from Colemans again and I'm not gonna give you a good review on Facebook. I'm actually going through the manufacturing warning now. I don't know if it's gonna do anything, but I'm surely not happy with whole purchase..

Excellent and this is what I needed for my home office and very comfortable

Thank you to your entire team for their help during this ordering process! Christine Q and Mae both assisted me with a couple questions and I appreciated their quick and detailed responses.

Very difficult to browse merchandise. Also disappointing to have the prices fluctuate so much. I had to settle for a different chest because of a $600 price increase on the one I wanted. The increase took place over a period of less than a couple of days but still being advertised as "still on sale".

Beautiful dresser; delivery was wonderful. I'll definitely start at Coleman when I need furniture.

Customer service representative Mae T. Was very supportive, professional, and caring. She listened well and guided me well. Thank you, Mae.
She was awesome. Very helpful, attentive and kind

Excellent and easy process.
I received my Bar Set from the Company, after about 7 weeks.
The delivery service personnel installed my Bar Set professionally, however there was a dent on the top piece of Bar and have been assured that piece will be changed.

My purchase is beyond beautiful. The ease in getting it delivered and everyone involved in the order were remarkable. Would definitely recommend this company to everyone.

The ordering was a great experience. The two delivery men were very patient, kind and professional. They took their time to ensure the set-up was perfect and asked me to check ot out before they left. Not every delivery person is meticulous. These young men are definitely an asset to the Delivery Company.

Easy to find the product and order at a great price. Delivered on schedule and was well packaged. Would definitely recommend. Their price was the best online sale price.

Furniture piece received well packaged and shipped with care.

You have a very easy to navigate website. I was able to compare products and features and make a purchase in just a few minutes.

The furniture arrived in perfect condition. The bedside tables were packed insanely well. The FedEx driver dropped the two boxes off in the driveway, and I moved them to the bedroom myself. They are a bit heavy.