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Coleman Furniture

4.3

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From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.3 stars from 3,814 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
793
value
385
shipping
392
quality
362
This company responds to reviews on average within 4 days

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13,085 reviews

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North Carolina
1 review
0 helpful votes
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Desk Chair
January 8, 2025

Delivery was good and easy to put together. The chair is perfect and comfortable.

Date of experience: December 29, 2024
Michigan
1 review
0 helpful votes
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Chairs
January 8, 2025

Chairs were delivered earlier than expected and in good condition.

Date of experience: December 29, 2024
Georgia
1 review
0 helpful votes
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Americana dining
January 8, 2025

The dining set was as advertised. Great quality. Beautiful sturdy material. The delivery service was great.

Date of experience: December 28, 2024
North Carolina
1 review
0 helpful votes
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Shopping was easy. Information was professional. Sofa arrived sooner than expected. The sofa is not as comfortable as I expected. There are hard spots in it. This has nothing to do with my excellent experience with Coleman Furniture.

Date of experience: December 28, 2024
Nevada
1 review
0 helpful votes
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Excellent, but could be better.
January 7, 2025

Everything was perfect and I am pleased with the product itself as it arrived to me, say for one detail. My chase did not arrives with any legs, even in the storage compartment located on the bottom of said furniture. After waiting more than a month for it to arrive, this was a considerable let down. They did say they will send new legs after dealing with some light pushback, but that the process will take about 2 weeks or more before they arrive.

Date of experience: December 21, 2024
Georgia
1 review
0 helpful votes
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Beautiful Bed
January 7, 2025

My bed finally came and it was everything that I seen on the website. The delivery process was a bit slow but over Coleman's customer service was great. They kept me informed throughout the transaction process and delivered and set up my bed perfectly.

Date of experience: December 28, 2024
California
1 review
0 helpful votes
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Amazing, professional, fast
January 7, 2025

Quick delivery. Beautiful couch. The most comfortable ever.

Date of experience: December 28, 2024
Colorado
1 review
0 helpful votes
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Wonderful experiance
January 7, 2025

Very great delivery. Love the couches! Professional installation and they took the time to look at everything with me and make sure there was no damage and that it was set up the way I wanted it

Date of experience: December 28, 2024
Georgia
1 review
0 helpful votes
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Great Service
January 7, 2025

The whole transaction was smooth even beyond the delivery and troubleshooting. I will definitely recommend and purchase from Coleman in the future.

Date of experience: December 28, 2024
Georgia
1 review
0 helpful votes
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Thank u!
January 7, 2025

Fast shipping! Handled with care!
Good quality! Nice product

Date of experience: December 28, 2024
Pennsylvania
1 review
0 helpful votes
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Beautiful Dining Room Set
January 7, 2025

My Dining room set is gorgeous. I ordered the table, 6 chairs, china cabinet and buffet. The white glove delivery was exceptional and everything was set up to my satisfaction.

Date of experience: December 27, 2024
Florida
2 reviews
0 helpful votes
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Local shipper did something to his wheel and did not deliver on scheduled day and tried to blame me and make me pay more to bring it to my house again. Second time delivery men were great they even came in under very low trees with out a problem. Received a week later then I wanted but they did keep pushing the date up to make me happy. Couch and love seat are great.

Date of experience: December 27, 2024
North Carolina
1 review
0 helpful votes
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Seamless Ordering and delivery!
January 6, 2025

Highly recommend! From order to pristine delivery- very pleased. Furniture arrived in perfect condition! We will do business again in the future!

Date of experience: December 27, 2024
South Dakota
1 review
0 helpful votes
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Excellent
January 6, 2025

Customer service was amazing. Shipping was even quicker than estimated! Overall, great to work with and my couch is wonderful! Definitely would shop with Coleman again in the future.

Date of experience: December 27, 2024
Massachusetts
1 review
0 helpful votes
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I ordered my living room set and saved 1000 dollars ordering it online at Coleman Furniture. The set was delivered 2 weeks later, and the crew was great setting it up. I love it very comfortable and Beautiful. I will definitely recommend Coleman furniture

Date of experience: December 27, 2024
New York
1 review
0 helpful votes
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Amazing couch, seamless delivery!
January 6, 2025

This couch is gorgeous and comfy as a cloud! Delivery was faster than expected and everything was set up perfectly.

Date of experience: December 27, 2024
Florida
1 review
0 helpful votes
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Delivery was prompt, customer service was good, sofa is as described and beautiful in the living room!

Date of experience: December 27, 2024
Tennessee
1 review
0 helpful votes
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It felt virtually impossible to get my unneeded expensive item back to the warehouse as I was not sent a shipping label, and was only given an address to return the item back to… ( 2 large boxes). I have never experienced buying from a company and then needing to return the item and not being supplied a return label. I cannot afford to keep this unneeded item and Customer Service was not helpful to make this process any easier. Very disappointed with my experience with Coleman Furniture.

Date of experience: December 26, 2024
Pennsylvania
1 review
0 helpful votes
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Wardrobe
January 5, 2025

Was a little shocked when it was completely unassembled. 6 boxes. A couple were extremely heavy BUT after several hours of assembly it looks great.

Date of experience: December 26, 2024
California
1 review
0 helpful votes
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Full disclosure, I started growing concerned that it would take months to receive the dining set I ordered from Coleman and people had such negative things to say about restocking fees and quality in their reviews and on Reddit.

My honest experience was actually quite great with customer service. It is hard to time or know even an estimate on actual deliveries however, customer service always responded within the day and once the delivery service has your items, that's when they schedule you.

Our new dining set is gorgeous, high quality solid wood, everything is great. White glove delivery was on point. They assembled the legs and put moving blankets down so as not to scratch our floors. They text me 2 days before the first available delivery time slot and we had our set literally on the day of Christmas Eve. They gave me their window, called in advance and then a follow-up call to tell me they were 40 mins away. Well within the window I was given and we had our new dining set for Christmas Eve dinner and the 23 guests we had over!

My experience was great with Coleman furniture. Just thought it was worth sharing before people read all the negative reviews from the past.

Date of experience: December 25, 2024