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Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!
Coleman Furniture has a rating of 4.3 stars from 3,814 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.
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Delivery was good and easy to put together. The chair is perfect and comfortable.
The dining set was as advertised. Great quality. Beautiful sturdy material. The delivery service was great.
Shopping was easy. Information was professional. Sofa arrived sooner than expected. The sofa is not as comfortable as I expected. There are hard spots in it. This has nothing to do with my excellent experience with Coleman Furniture.
Everything was perfect and I am pleased with the product itself as it arrived to me, say for one detail. My chase did not arrives with any legs, even in the storage compartment located on the bottom of said furniture. After waiting more than a month for it to arrive, this was a considerable let down. They did say they will send new legs after dealing with some light pushback, but that the process will take about 2 weeks or more before they arrive.
My bed finally came and it was everything that I seen on the website. The delivery process was a bit slow but over Coleman's customer service was great. They kept me informed throughout the transaction process and delivered and set up my bed perfectly.
Quick delivery. Beautiful couch. The most comfortable ever.
Very great delivery. Love the couches! Professional installation and they took the time to look at everything with me and make sure there was no damage and that it was set up the way I wanted it
The whole transaction was smooth even beyond the delivery and troubleshooting. I will definitely recommend and purchase from Coleman in the future.
My Dining room set is gorgeous. I ordered the table, 6 chairs, china cabinet and buffet. The white glove delivery was exceptional and everything was set up to my satisfaction.
Local shipper did something to his wheel and did not deliver on scheduled day and tried to blame me and make me pay more to bring it to my house again. Second time delivery men were great they even came in under very low trees with out a problem. Received a week later then I wanted but they did keep pushing the date up to make me happy. Couch and love seat are great.
Highly recommend! From order to pristine delivery- very pleased. Furniture arrived in perfect condition! We will do business again in the future!
Customer service was amazing. Shipping was even quicker than estimated! Overall, great to work with and my couch is wonderful! Definitely would shop with Coleman again in the future.
I ordered my living room set and saved 1000 dollars ordering it online at Coleman Furniture. The set was delivered 2 weeks later, and the crew was great setting it up. I love it very comfortable and Beautiful. I will definitely recommend Coleman furniture
This couch is gorgeous and comfy as a cloud! Delivery was faster than expected and everything was set up perfectly.
Delivery was prompt, customer service was good, sofa is as described and beautiful in the living room!
It felt virtually impossible to get my unneeded expensive item back to the warehouse as I was not sent a shipping label, and was only given an address to return the item back to… ( 2 large boxes). I have never experienced buying from a company and then needing to return the item and not being supplied a return label. I cannot afford to keep this unneeded item and Customer Service was not helpful to make this process any easier. Very disappointed with my experience with Coleman Furniture.
Was a little shocked when it was completely unassembled. 6 boxes. A couple were extremely heavy BUT after several hours of assembly it looks great.
Full disclosure, I started growing concerned that it would take months to receive the dining set I ordered from Coleman and people had such negative things to say about restocking fees and quality in their reviews and on Reddit.
My honest experience was actually quite great with customer service. It is hard to time or know even an estimate on actual deliveries however, customer service always responded within the day and once the delivery service has your items, that's when they schedule you.
Our new dining set is gorgeous, high quality solid wood, everything is great. White glove delivery was on point. They assembled the legs and put moving blankets down so as not to scratch our floors. They text me 2 days before the first available delivery time slot and we had our set literally on the day of Christmas Eve. They gave me their window, called in advance and then a follow-up call to tell me they were 40 mins away. Well within the window I was given and we had our new dining set for Christmas Eve dinner and the 23 guests we had over!
My experience was great with Coleman furniture. Just thought it was worth sharing before people read all the negative reviews from the past.
Answer: Hi Fran, Thanks for reaching out. The delivery will give you time to inspect your items prior to signing for the delivery. In case of damage, please notate it on the delivery paperwork and notify our customer service team for assistance. We look forward to serving you! The Coleman Furniture Team
Answer: DO NOT BUY ANYTHING FROM THIS COMPANY Internet searching I found some furniture at a reasonable price, contacted the merchant to confirm the actual size of the furniture knowing it had to be moved through a narrow staircase. The representative stated that the furniture would be shipped unassembled, that the delivery persons would deliver and assemble the furniture into any room of our choice. Ordered based on representatives assurance that there would be no issues with delivery through the staircase. Waited. Waited. Waited. Nearly two months. Furniture arrives, fully assembled. Will not fit through staircase. Delivery persons load furniture back on truck and leave. Email customer service, I'm told to call. Call, get transferred to several representatives telling each of them the situation, each of them stating manager would resolve everything for me. Receive email from Coleman Furniture, 'Rom Tacata' does not give any title or call back number; states that I have restock fees and am being charged round trip shipping charge (for the free shipping). That I will only receive about half of the amount I paid for the furniture back. He never once addressed any of my concerns. Worst service ever. DO NOT BUY ANYTHING FROM THIS COMPANY.
Answer: Believe them! If your furniture arrives with obvious defect, they will do nothing. My sofa has a huge gap and not only will they not fix it, they will not put a claim through Ashely Furniture warranty. Stay far away from Coleman Furniture
Answer: A: Hi Eleni! Shipping times depend on item availability and shipping location. Please feel free to call a helpful customer service agent at (800) 974-5255 or chat with us online at www.colemanfurniture.com for an ETA to you. We're standing by ready to assist! The Coleman Furniture team
Answer: Nope they will threaten to make you pay a 15% restocking fee. Plus. A shipping fee. It will take you 5 months to get a damaged item... save a bit and go to Ashley during memorial day/ veteran day july 4th or a major holiday. Lol it's so BBB cant track each I'm learning. Coleman is a shell. Renegade is a " parent " so it's harder to get things done. Use a credit card you use for nothing else if you are foolish enough to venture into this.
Answer: Hello Carla! Coleman Furniture is an online retailer which carrier 100+ furniture brands. We offer higher end, quality brands as well as more affordable sets. All furniture ship brand new directly from the manufacturer and many sets include free delivery and in-home setup. Please feel free to call our customer service team at (800) 974-5255 if further assistance is needed.
Answer: Hello Margi! Coleman Furniture is an online retailer which carries 100+ furniture brands. We offer higher end, quality brands as well as more affordable sectionals. All furniture ship brand new directly from the manufacturer and many sets include free delivery and in-home setup. Please feel free to call our customer service team at (800) 974-5255 if further assistance is needed.
Answer: My dining set is solid wood. Chairs are strong and sturdy. The table has the original knots and markings making each piece one of a kind. You can tell the table was one solid cut rather than pieces put together
Answer: Hi Susan! It's our top priority to handle your concern so please feel free to call our customer service line at (800) 974-5255 for additional assistance. We look forward to hearing from you!

