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Coleman Furniture

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.3 stars from 3,814 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
793
value
385
shipping
392
quality
362
This company responds to reviews on average within 4 days

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13,085 reviews

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Georgia
1 review
0 helpful votes
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Delivery
January 21, 2025

Delivery really SUCKED Drop off in a box and leave--how is a customer supposed to inspect for damage--mechanical and etc!?

Date of experience: March 2, 2025
Georgia
1 review
0 helpful votes
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Ordering process
January 19, 2025

No problem with ordering and delivery was professional. Will order again.

Date of experience: February 28, 2025
Texas
1 review
0 helpful votes
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Dining room table and chairs
January 18, 2025

Delivery was organized and the men were polite and professional

Always enjoy the cost savings through Coleman

Date of experience: February 27, 2025
Florida
1 review
0 helpful votes
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Not pleased at all
January 18, 2025

I got my cabinets and paid to have them put together by someone that does it for a living. The doors are soo unlevel and are getting worse already. I have had 3 people try to correct them but no one could get them to be sturdy. They are pretty but not good quality.

Date of experience: February 27, 2025
North Carolina
1 review
0 helpful votes
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Coleman Delivered!
January 18, 2025

Rachelle was a pleasure to work with and very professional! Even the delivery folks were on time, professional, and easy to work with. All went above and beyond.

Date of experience: February 27, 2025
Maryland
1 review
0 helpful votes
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Perfection!
January 17, 2025

Christopher was super helpful! Couch was delivered on time and no issues

Date of experience: February 25, 2025
Ohio
1 review
0 helpful votes
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Exactly as pictured!
January 17, 2025

I ordered a dining room set I have been waiting to purchase because of price-I found it at a very good price on the Coleman website. It has arrived and is absolutely beautiful! Exactly as described and pictured! Thank you! I definitely will be shopping Coleman Furniture in the future!

Date of experience: February 25, 2025
North Carolina
1 review
0 helpful votes
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Coco Sophie
January 12, 2025

So far so good. Nice, big and comfortable. Loving it thus far.

Date of experience: January 14, 2025
Michigan
1 review
0 helpful votes
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Quick and Convenient
January 12, 2025

Our couch arrived quickly and in excellent condition. Much cheaper than surrounding outlets even after bargaining.

Date of experience: January 2, 2025
New York
1 review
0 helpful votes
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Sectional
January 10, 2025

Amazing experience! So easy and efficient would use again and recommend

Date of experience: December 31, 2024
Illinois
1 review
0 helpful votes
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The couch is very nice, but it did deliver with a small stain on it.

Date of experience: December 31, 2024
Missouri
1 review
0 helpful votes
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Great Company to buy from!
January 10, 2025

Great team delivered my high quality dining room set! Extremely pleased!

Date of experience: December 31, 2024
New Jersey
1 review
0 helpful votes
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Table
January 9, 2025

Loved my table. Took a bit longer than expected to arrive but it is beautiful.

Date of experience: December 30, 2024
Colorado
1 review
1 helpful vote
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My order was supposed to be delivered on Sunday December 8th. My partner and I drove four hours to the delivery location and waited and waited and the sofa never arrived. On top of that, the correspondence I received from Coleman, but in particular the moving subcontractor, was very poor. Also, the sofa itself is actually pretty uncomfortable but hopefully it gets broken in.

Date of experience: December 30, 2024
Brad K. — Coleman Furniture Rep
over a year old

Hello Jared,

We sincerely apologize for the inconvenience caused by the poor communication regarding your furniture delivery. We take great pride in offering a seamless white-glove delivery experience, and we regret that this did not meet your expectations. Rest assured, we will address this with our team to ensure smoother processes moving forward.

If you need further assistance, please don’t hesitate to reach out to our customer service team.

The Coleman Furniture Team

Virginia
1 review
0 helpful votes
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TV Stand and Fireplace
January 9, 2025

Excellent experience. The delivery crew were professional and everything went smoothly.

Date of experience: December 18, 2024
North Carolina
1 review
0 helpful votes
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Good product, long wait
January 9, 2025

The wall unit was priced well and included 'white glive delivery and installation'. Everything went smoothly. The only suggestion i have is to improve the communication about the status of the order.
I would order from them again

Date of experience: December 30, 2024
New York
1 review
0 helpful votes
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Great comfy and soft couch
January 9, 2025

Ordering and delivery was easy. Great product. We are enjoying our new couch!

Date of experience: December 30, 2024
District of Columbia
1 review
0 helpful votes
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No thank you
January 9, 2025

Order purchased online. It was delivered within timeframe stated.

Date of experience: December 29, 2024
Florida
1 review
0 helpful votes
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Good Service
January 9, 2025

Waiting so many weeks was disappointing, but delivery and assembly were very good! Quality of the furniture is also very good.

Date of experience: December 29, 2024
California
1 review
0 helpful votes
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Excellent
January 8, 2025

The ordering process was so easy. Coleman Furniture had great communication and I appreciated the updates via email.

Date of experience: December 18, 2024