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Coleman Furniture

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.3 stars from 3,798 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
788
value
385
shipping
392
quality
362
This company responds to reviews on average within 4 days

Instant Feedback

13,090 reviews

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North Carolina
1 review
0 helpful votes
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Daughter's bedroom
February 1, 2025

She loves it There was some damage to headboard When movers unpacked it But other than that, no complaints

Date of experience: January 22, 2025
Tennessee
1 review
0 helpful votes
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Took almost two months
February 1, 2025

When i called, was hard to get information about when its be closer to arrival

Date of experience: January 22, 2025
Puerto Rico
1 review
0 helpful votes
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Great Table Service Not As Great
February 1, 2025

Over $1000 dining table ordered 11/30 WE put it together 1/17 (no white glove service)
Leg needed replaced after it was supposed to be inspected by Coleman.
Offered $50 toward our next purchase.

Date of experience: November 30, 2024
New York
1 review
0 helpful votes
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Great customer service
February 1, 2025

I had to change my delivery date and they were very accommodating

Date of experience: January 22, 2025
California
1 review
0 helpful votes
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Sectional is exactly as described!
February 1, 2025

Shipping took awhile but it was definitely worth the wait! The delivery men took such care of putting my sectionals together. Thank you for this wonderful experience!

Date of experience: January 21, 2025
Tennessee
1 review
0 helpful votes
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Excellent
February 1, 2025

The shopping experience, delivery, and setup was Excellent.

Date of experience: January 11, 2025
Georgia
1 review
0 helpful votes
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Complete satisfaction
February 1, 2025
Updated review

From initially placing our order and completion of delivery, every contact made with Coleman was extremely positive. The bed is lovely and exceeded our expectations perfectly matching some existing furniture pieces.

Date of experience: January 3, 2025

Continue to be very pleased with customer service
December 13, 2024
Previous review

Continue to be very pleased with customer service.

Date of experience: December 3, 2024
Pennsylvania
1 review
0 helpful votes
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Love our couch
January 31, 2025

Found the couch we wanted at Ashley Furniture stores but saved half the amount of money buying through Coleman!

Date of experience: January 21, 2025
Ohio
1 review
0 helpful votes
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Happy
January 24, 2025

Easy to use website
Furniture arrived on time. Delivery men polite and efficient in setting up. White glove service was great.

Date of experience: February 8, 2025
Florida
1 review
0 helpful votes
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Entertainment Wall unit
January 23, 2025

Wall unit was delivered and installed by 2 very excellent representatives. Unit was everything I expected and more. Works great for our room. Installers were very pleasant and effecient. Overall a Great experience

Date of experience: March 4, 2025
California
1 review
0 helpful votes
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Great purchase
January 22, 2025

The purchase was worth it. I have received so many compliments on my table. As soon as I pay it off I will be buying the other two pieces to match with my furniture.

Date of experience: March 4, 2025
Texas
1 review
0 helpful votes
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No hassle delivery
January 22, 2025

My items arrived on the scheduled date without any issues. All boxes were delivered without damaging any of the contents. I am a happy customer.

Date of experience: January 11, 2025
Georgia
1 review
0 helpful votes
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Delivery
January 21, 2025

Delivery really SUCKED Drop off in a box and leave--how is a customer supposed to inspect for damage--mechanical and etc!?

Date of experience: March 2, 2025
Georgia
1 review
0 helpful votes
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Ordering process
January 19, 2025

No problem with ordering and delivery was professional. Will order again.

Date of experience: February 28, 2025
Texas
1 review
0 helpful votes
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Dining room table and chairs
January 18, 2025

Delivery was organized and the men were polite and professional

Always enjoy the cost savings through Coleman

Date of experience: February 27, 2025
Florida
1 review
0 helpful votes
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Not pleased at all
January 18, 2025

I got my cabinets and paid to have them put together by someone that does it for a living. The doors are soo unlevel and are getting worse already. I have had 3 people try to correct them but no one could get them to be sturdy. They are pretty but not good quality.

Date of experience: February 27, 2025
North Carolina
1 review
0 helpful votes
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Coleman Delivered!
January 18, 2025

Rachelle was a pleasure to work with and very professional! Even the delivery folks were on time, professional, and easy to work with. All went above and beyond.

Date of experience: February 27, 2025
Maryland
1 review
0 helpful votes
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Perfection!
January 17, 2025

Christopher was super helpful! Couch was delivered on time and no issues

Date of experience: February 25, 2025
Ohio
1 review
0 helpful votes
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Exactly as pictured!
January 17, 2025

I ordered a dining room set I have been waiting to purchase because of price-I found it at a very good price on the Coleman website. It has arrived and is absolutely beautiful! Exactly as described and pictured! Thank you! I definitely will be shopping Coleman Furniture in the future!

Date of experience: February 25, 2025
North Carolina
1 review
0 helpful votes
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Coco Sophie
January 12, 2025

So far so good. Nice, big and comfortable. Loving it thus far.

Date of experience: January 14, 2025