Coleman FurnitureReviews 3,779

The credit approval progress was quick and not complicated. My order arrived when it said it was; and in good condition.

More than I expected! Comfortable, fits our entire family +, had great delivery experience!

On September 3rd, 2024, I purchased the Angeline King Complete bedroom set. The furniture came in missing handles, cracked drawers, and non-closable drawers, and my house was banged into and marked.

It took me reaching out no less than eight times by email and three times by calling and disputing the charge before Coleman would even help me. The day before I had the defective bedroom set delivered, I ordered an office set with Coleman. I tried to cancel the order but Coleman would not let me. They wrote in three emails that "the office set would be thoroughly inspected many times before it was delivered and would not be delivered with any imperfections". The furniture was never inspected and it came defective, which I only noticed after Coleman again considerably damaged my newly remodeled home.

Coleman works by intimidation and screws the customer every chance they get. When you make a purchase, a several-page document with tiny writing appears, which you have to agree to, no one will spend hours trying to decipher the tiny writing or scroll through the pages for the length of time it takes to get through it. That is their "legal contract". The box only appears at check out, you do not get a copy, they refuse to send me a copy of the contract, and they make up ridiculous rules, so they have indemnity no matter what.

Do yourself a favor, and do not purchase anything through Coleman. On 11/21/24 (two months after the first incident with Coleman), when I told Rachel from customer service that I was going to write an honest review, I was told it seemed "like [I] was threatening Coleman and that I would need to work everything out with customer service (her) directly". It has been two months and I am still fighting with Coleman customer service to remedy the issue. The desk cannot be repaired. Two furniture restoration experts later (not through Coleman) and the desk is still all screwed up. I took a reduction in price for the bed. The desk is unfixable, according to two expert furniture restorers. The desk needs to be replaced with a new one.

Coleman needs to replace the desk. I was never told that a warranty was an option and Coleman preys on the customer's vulnerability.

We have been wanting a dining room set for a while and finally found the one that checked cute boxes. The colors, quality, durability, aesthetics are all in point and we couldn't be happier. Extremely happy with the bar we got to store and display our liquor bottles - so happy with it!

Not too bad, but I have a bad experience with an other order with Coleman and I'm still waiting this order

We were looking for an original sturdy, true wood style bedroom set, and came across this website. After researching the company, we took a chance with ordering our bed set without ever seeing it in person. Needless to say, we were not disappointed. Customer service was excellent, received updates on our order, and did not have to wait months for delivery. Received our king bedroom set within a month after placing our order. I highly recommend purchasing from Coleman!

Our bedroom suite is beautiful. The ordering was easy, the delivery was early and the prices were the best around.

Nice furniture, good experience. Looks like the online pictures

Love it and comfortable to sit. Way to hook each other. Those is in basement.

I have had this couch for 2 months. I wasn't expecting to love this piece of furniture a much as I do. It gorgeous and very comfortable. The quality for the price far exceeds expectations. The cushions are fluffy and the covers are thick and easy to clean. Buy it, you won't regret it. I received it earlier than I thought and delivery was perfect. I'm very happy with this purchase.

My couch came exactly as pictured, and was delivered within 2 weeks of purchase. I'm thrilled!

Great experience! There was an issue with the dining room table base during delivery but Coleman resolved it quickly.