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Coleman Furniture

4.3

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From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
782
value
385
shipping
392
quality
362
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13,094 reviews

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Antoinette K.
2 reviews
0 helpful votes
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I wanted the Lenoris furniture set
January 23, 2015

I wanted the Lenoris furniture set. Found it in the stores for 3000 plus taxes and shipping. Looking at around 3400 for couch and Loveseat. I started looking on line and found this site. I read all over it to make sure it was real. I called them a few days later and asked what's the catch. He laughed and said we are much larger and have better price negotiations since we buy directly from the manufacturer. I confirmed everything everything went back on line and took the plunge. Just as he said on the phone four weeks later my items arrived perfect condition, friendly service and saved 1200 dollars!

Date of experience: January 23, 2015
Catherine T.
14 reviews
0 helpful votes
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This review is for not just the couch itself, but for Coleman customer service and the delivery company. To make a long story short, we needed an affordable, small sectional that can fit through a small area into our basement, in short notice due to houseguests stating with us. After visiting several local furniture stores and some not-so-local stores, we decided on this sectional because it was the right size to fit into our basement, it was well within our budget, we liked the Ashley line and there was a possibility of it arriving before our houseguests were to arrive(2-4 weeks was the ETA; 4 weeks was too late, I was hopeful it'd arrive within 2-3). Although, unfortunately, it arrived after our house guests left (I didn't expect miracles as it was the busy holiday season), we couldn't be happier with this awesome couch, as well as the amazing professional delivery men; who despite below freezing temps and near-blizzard condition, still made it out on time without having to reschedule. The couch is very comfy and even my husband, who is very picky about the comfort of a couch/chair and was skeptical about ordering a couch online, loves this couch! I will agree with the review by Tiger, it is a darker brown that I expected too, but we're still happy with it regardless. Customer Service through Coleman was great too. I give them all an A+ and we will be ordering through them again.

Date of experience: January 20, 2015
Shane A.
5 reviews
0 helpful votes
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I give 5 stars for this company
January 14, 2015

I give 5 stars for this company. Good prices, good quality, good service. Order was received 1-12-15 with no issues. A++++

Date of experience: January 14, 2015
Edward O.
13 reviews
0 helpful votes
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First of all, Coleman did not ask me to write this review. I ordered a TV stand and needed it before the super Bowl. We got it Saturday with plenty of time. Thank you Justin for helping us this quick.

Date of experience: January 12, 2015
Brian I.
20 reviews
0 helpful votes
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I recently ordered two office chairs form this site and right from communication to support to delivery, everything was beyond satisfactory. Icing on the cake was the quality of savings that I had on this.

Date of experience: January 4, 2015
Evelyn P.
17 reviews
0 helpful votes
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Our living room needed a major redesign
December 24, 2014

Our living room needed a major redesign - and we went to 3 local places shopping. The stores hear are smaller than most - due to the cost of real estate. We didn't find anything to our liking. We found this site online - and chatter with our questions. We were made comfortable to order - and they did not disappoint. We will be recommending you to others. Thank You Coleman Furniture.

Date of experience: December 24, 2014
Rossy Z.
1 review
0 helpful votes
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I have been a fan of Coleman for many years!
December 24, 2014

I have been a fan of Coleman for many years! The furniture is high quality outstanding prices. Customer service is fantastic!

Date of experience: December 24, 2014
Kylene K.
1 review
0 helpful votes
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Received my order now that I ordered Black Friday
December 12, 2014

Received my order now that I ordered Black Friday. Fast Delivery - and great value buying at colemans.

Date of experience: December 11, 2014
Jesse Q.
16 reviews
0 helpful votes
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Ordering was easy, enjoyed filtering out by price and selection - something I didn't fins elsewhere. Furniture looks great online - and I placed my order now. Thumbs Up

Date of experience: November 26, 2014
Lynette U.
2 reviews
0 helpful votes
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We really do live the new living room set
November 26, 2014

We really do live the new living room set. My favorite piece is the reclining loveseat. It has this great console built in where I can keep my drinks and the armrest opens where we can store the remote control.

Date of experience: November 26, 2014
Kerr H.
1 review
0 helpful votes
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We ordered a bed, dresser, nightstand, mirror and matching chest. I'm over 50 and for the first time in my life I don't just have a random jumble of furniture but rather a set. I must say it does look good in my bedroom. Now comes the tough task of finding matching bedding sets :)

Date of experience: November 25, 2014
Sherry T.
3 reviews
0 helpful votes
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We didn't know whether or not we wanted to spend more on real leather vs faux leather for our new sofa. After reading around we took the plunge and went for the real thing. Well worth it and we are really happy with it. Ours was actually only leather over the seating areas so it was priced more affordable vs the pieces
That are leather over the entire (front and back) of sofa.

Date of experience: November 25, 2014
Catherine E.
16 reviews
0 helpful votes
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I made an order last month
November 24, 2014

I made an order last month. There was a problem during the online order process which was immediately and courteously solved by my customer service rep named Carolyn. My lamps arrived on time in perfect condition. Positive Experience.

Date of experience: November 24, 2014
Manikanda I.
1 review
0 helpful votes
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Good site
November 23, 2014

Good site. The price of their products are lower than others found. Fast communication and easy site to shop on.

Date of experience: November 23, 2014
Cheryl Z.
13 reviews
0 helpful votes
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Bob and I have always been traditional shoppers
November 23, 2014

Bob and I have always been traditional shoppers - in a store - bit we took the risk this time to order online as there was significant savings. We are not disappointed. Ordered 4 bar stools and they shipped very fast. Came as advertised. Thank you. Cheryl

Date of experience: November 23, 2014
Patricia P.
17 reviews
0 helpful votes
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I highly recommend Coleman to others
November 22, 2014

I highly recommend Coleman to others. Prices are comparable with other sites - but this is the only company I found that offers delivery and setup free. Matt was extremely helpful - and he mailed me a sample of the material the sofa comes in. Many Thanks

Date of experience: November 21, 2014
Mike J.
26 reviews
0 helpful votes
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I bought a kitchen clock on this site
November 21, 2014

I bought a kitchen clock on this site. It was super easy, came fast and I saved lots on money! It was exectly what I wanted and looks great. I will be using them again to purchase more items.

Date of experience: November 21, 2014
Chase C.
4 reviews
0 helpful votes
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We are enjoying the new office set
November 20, 2014

We are enjoying the new office set. Thanks foes to Matt for his answering our myriad of questions.

Date of experience: November 20, 2014
Phyllis Z.
1 review
0 helpful votes
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We ordered a ladelle sofa set but also found the ladelle table that foes along with it. We did have to search the site so just be aware that some items you might see in the picture with your set can be found elsewhere on the site. It does match the set nicely so I'm happy we were able to locate it.

Date of experience: November 18, 2014
Ann E.
12 reviews
0 helpful votes
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After keeping our eyes open for a dining set that we would have ready for thanksgiving. We found a nice big table and decide on chairs from another set that still matched it nicely. Furniture came and we are excited for our guests. Gobble gobble!

Date of experience: November 17, 2014