Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!
Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.
We monitor reviews for authenticity
It took a while but we finally found the practical table we were looking for. It is manufactured by magnussen and has this really cool weathered look. Even cooler it's got an amazing leaf extension system, where the leaf just swings under the table when not needed! It never detaches from the table and it doesn't require any additional storage space.
I was charged with ordering new chairs for our local community center (where I Volunteer) that would be both elegant and still affordable. We found great folding chairs made bu Flash which were wood and had a nice finish. They store nicely as well. I have been getting lots of compliments on them!
Home office furniture is pretty much office furniture that looks nicer as you don't want those boxy urly type metal desks. We found a nice collection made by liberty furniture and I must say I really do like the feeling. I did buy a leather pad to place on the desktop as I opted to not purchase a glass top and I wanted to protect the wood finish.
Overall not much to say about our new sofa other than it was a much needed replacement to our faded one we bought back around y2k. It's comfortable and roomy so it fits our needs perfectly.
The beds we ordered did require assembly however the delivery team took care of this for us. It was free of charge however we felt it proper to give a small tip.
I had an amazing experience with this company. I ordered a sofa set and by mistake ordered the worng color. Called back and Carolyn assisted me right away in getting it corrected. Their service was amazing. No issue on my end!
I wanted a new tv stand that wasn't the junky pressed wood quality as those tend to sag with time. The reps at Coleman answered my questions about a few I spotted that they carries and I really like the one I've bought
I found out about coleman from a friend of mine who ordered. I found them to be honest in saying it would take a few weeks to receive my furniture (unlike another experiance I had ordering furniture online someplace else) and fair in pricing.
We had found some nice mattresses at ashley and decide to check online if anyone sold it cheaper. Coleman came up right away and we found they were substantially less and actually delivered free even though we lived all the way across the country in California.
We have started to redo our home and began with the dining room. After repainting the walls we opted to go with a very regal dining set. The north shore round set fit the room nicely and we are thrilled thus far. We are excitedly shopping for furniture for our living toom which is currently being redone as well.
The office furniture was set up free of charge and that was the big difference maker hear. I am simply not interested at this stage in my life to put furniture toghther.
I am exceptionally delighted with the quality of your customer service rep, Nicole and the support given. She demonstrated the highest quality of knowledge, patiance and communication skills. All issues are now resolved. Thank You.
This is my first time ordering from Coleman and I'm pretty happy overall. Matt helped me with my order. Service was pretty impressive... they managed to get me my products 1 week earlier than I expected. Will definitely use them again.
The table set is nice but the price was nicer. A table set is a must have for your living room provided you have the space.
Just wanted to give a shout to your helpful salesman Ed who answered all our questions in regards what the pieces are of a sectional and how it would best fit our room.
Very Happy with the North Shore panel bedroom set. I opted out of the chest as I had a small toom but the dresser has plenty of space. The wood finish is really nice and most people guess I paid far more for it then I really did.
It's really not a big secret that guys like the big comfy recliners instead of those boxy contemporary uncomfortable furniture. Found a great plushy recliner for our family room in front of our TV. Very happy overall with the purchase and experience.
Just a tip, Leather living room furniture is much easier to clean. For years we had upholstered which was polyester most of the time. Now that oir new leather set arrived I'm happy we went for it despite the more expensive cost. The furniture is really nice looking and as I mentioned, cleaning it is much simpler.
My wife and I wanted to find a more modern dining room set and after shopping around settled on a glass top table with a shiny base. The sales reps were very friendly and helpful. The new table set is just the start of our remodling.
The table lamps came as a set of two which we didn't REALLY need. We like it and set it up on both end tables. Only reason I'm rating it slightly lower because i couldn't buy them individually. The cocktail and end tables thought are just about perfect.
Answer: Hi Fran, Thanks for reaching out. The delivery will give you time to inspect your items prior to signing for the delivery. In case of damage, please notate it on the delivery paperwork and notify our customer service team for assistance. We look forward to serving you! The Coleman Furniture Team
Answer: DO NOT BUY ANYTHING FROM THIS COMPANY Internet searching I found some furniture at a reasonable price, contacted the merchant to confirm the actual size of the furniture knowing it had to be moved through a narrow staircase. The representative stated that the furniture would be shipped unassembled, that the delivery persons would deliver and assemble the furniture into any room of our choice. Ordered based on representatives assurance that there would be no issues with delivery through the staircase. Waited. Waited. Waited. Nearly two months. Furniture arrives, fully assembled. Will not fit through staircase. Delivery persons load furniture back on truck and leave. Email customer service, I'm told to call. Call, get transferred to several representatives telling each of them the situation, each of them stating manager would resolve everything for me. Receive email from Coleman Furniture, 'Rom Tacata' does not give any title or call back number; states that I have restock fees and am being charged round trip shipping charge (for the free shipping). That I will only receive about half of the amount I paid for the furniture back. He never once addressed any of my concerns. Worst service ever. DO NOT BUY ANYTHING FROM THIS COMPANY.
Answer: Believe them! If your furniture arrives with obvious defect, they will do nothing. My sofa has a huge gap and not only will they not fix it, they will not put a claim through Ashely Furniture warranty. Stay far away from Coleman Furniture
Answer: A: Hi Eleni! Shipping times depend on item availability and shipping location. Please feel free to call a helpful customer service agent at (800) 974-5255 or chat with us online at www.colemanfurniture.com for an ETA to you. We're standing by ready to assist! The Coleman Furniture team
Answer: Nope they will threaten to make you pay a 15% restocking fee. Plus. A shipping fee. It will take you 5 months to get a damaged item... save a bit and go to Ashley during memorial day/ veteran day july 4th or a major holiday. Lol it's so BBB cant track each I'm learning. Coleman is a shell. Renegade is a " parent " so it's harder to get things done. Use a credit card you use for nothing else if you are foolish enough to venture into this.
Answer: Hello Carla! Coleman Furniture is an online retailer which carrier 100+ furniture brands. We offer higher end, quality brands as well as more affordable sets. All furniture ship brand new directly from the manufacturer and many sets include free delivery and in-home setup. Please feel free to call our customer service team at (800) 974-5255 if further assistance is needed.
Answer: Hello Margi! Coleman Furniture is an online retailer which carries 100+ furniture brands. We offer higher end, quality brands as well as more affordable sectionals. All furniture ship brand new directly from the manufacturer and many sets include free delivery and in-home setup. Please feel free to call our customer service team at (800) 974-5255 if further assistance is needed.
Answer: My dining set is solid wood. Chairs are strong and sturdy. The table has the original knots and markings making each piece one of a kind. You can tell the table was one solid cut rather than pieces put together
Answer: Hi Susan! It's our top priority to handle your concern so please feel free to call our customer service line at (800) 974-5255 for additional assistance. We look forward to hearing from you!

