Coleman FurnitureReviews 3,816

We purchased a 7 pc leather sectional a yr ago online and the quality of this furniture for the price that we paid is really poor and it didn't even last a yr. It's not just one or two small areas that have lost its dye. It's looking more like fake leather now with the fading and discoloration in multiple areas. When we called customer service they said we would have to pay to have it repaired but they "might" be able to send us some replacement leather pieces. We explained there are too many areas that have lost its dye. The repairs that they expect us to pay for would cost almost as much as the set did. We paid almost $3,000 for this "leather" sectional. We expected better quality and for the set to last much longer than a yr and now it looks like total crap. This set is definitely NOT worth what we paid for. We will never purchase from Coleman's again and we already filed a compalint with the BBB. Buyers beware because this company is ripping people off. We suggest steering clear from Coleman Furniture and to buy elsewhere.

We were downsizing now that our youngest had moved on to college and we were empty nesters presiding over too large a nest. However rather then move most of our furniture we opted to go fresh and new and change the look to more modern and contemporary style. First off we sold and donated all our old set. We then went to several stores with a huge list. We needed 2 bedroom sets, a dining room set, a counter height dinette set and a living room set with coffee tables. After picking all the different pieces we wanted we shopped online to compare as the local store wanted nearly a thousand dollars just for delivery and we thought we would save online. We winded up finding it with free delivery and full installation free of charge only on Coleman which was the deciding factor for us.

Absolutely awful company. They will actually try to deliver damaged furniture and if you object they will refer you to their fine print policy which states that they have the right to repair any items ordered and you have to accept it unless you want to pay a 25% restocking fee. Additional problems were no communication with holding company. I had to call them after the items were held for over a month. Coleman had on their records the items had been delivered twice over which I had to argue with them that I had not received any delivery of product. They have no communication with suppliers. I would receive stock email updates that they would communicate with the manufacture and let me know ASAP on the status of my order. It never happened. Stay away from this company and cover your wallet is the best I can say.

We ordered a bedroom set we found at ashleys but was informed that some of the pieces were only coming in later. We were offered to take the delivery in two parts or in one large delivery and we picked the later. The delivery guys spent well over an hour setting up everything up and I'm glad I didn't need to find the help as there is no way I would have been able to do it alone. Some of the pieces are very heavy such as the dresser and the chest.

Although I was let down when I found out the items I ordered were actually no longer available. I found a worthy replacement set that will fit our living room space and style. The fiance even said she likes the 2nd choice more although I think my first choice may have been better. It's pretty close but I think I liked the darker shades of the first choice. Homelegance didn't have that one but our 2nd choice did come in about two and a half weeks from when we ordered it.