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Coleman Furniture

4.3

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From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
782
value
385
shipping
392
quality
362
This company responds to reviews on average within 4 days

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13,094 reviews

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Victoria G.
12 reviews
0 helpful votes
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Put together a big order of a collection we spotted from Pulaski in our local store. I shopped it around everywhere and more or less got the same pricing. Coleman was slightly more expensive however they were offering to set it up for free. The only lower offer wanted another $200-$300 to set it up and they were about $40 less. It was in out eyes that the best value by far to go with the free setup and we are glad we did. The pieces combined weight well over 1000 pounds and there is no way we would have been able to handle ourselves.

Date of experience: May 29, 2017
Minnesota
1 review
1 helpful vote
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Wrote an email a few months ago asking to purchase extra covers for my sofa. Rachel Thau responded that they were available. Wrote back again a few months later and recieved an email that they were not in stock. No problem, I can wait, right? Sent am email back asking when they would be back in stock and Rachel wrote back they will no longer stock the item. I wrote back again asking if they still stock the sofa, she snarkily replied that they will not take cushions from warehouse sofas. Um- what? I never mentioned I expected her to do so. But, now that she mentioned it, they never have charge backs? My intention was to purchase another sofa. I am appalled at the way I was treated. Unfortunately, there is no other way to contact the company other than through her. I hope someone from corporate will read this and can help remedy this event.

Date of experience: May 25, 2017
Jessica T.
15 reviews
0 helpful votes
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Adjustable headrest on sofa is so simple and for some reason I haven't seen it before. Why should you strain your neck to view the TV while reclined? It's a simple solution and we were glad to have finally found it in the graford. We weren't initially crazy about the color but it has grown on us.

Date of experience: May 25, 2017
Samara Q.
1 review
0 helpful votes
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We waited for almost 3 months for this bar to finally come out of production. To be fair we were forewarned that it may take a while by the sales guy on the phone but we couldn't find anything as perfect for our basement. It has a cozy fireplace that looks really sweet built in and the bar stools have the back to it which we really wanted. Waiting was though but we are thrilled now.

Date of experience: May 24, 2017
Rodney B.
4 reviews
0 helpful votes
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All that was needed was a small nightstand for our basement guest room and we found one here that looked nice and would fit the room properly.

Date of experience: May 24, 2017
Robert D.
24 reviews
0 helpful votes
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The Diva set is great but I was nervous about scratching the shiny finish so we added a table pad upon siggestion from the sales rep. We are glad we did.

Date of experience: May 22, 2017
patrick Z.
1 review
0 helpful votes
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The delivery guys held the delivery and extra couple weeks until they finished retiling our floors. It was really helpful and once the floor had set we were able to put the living room set into the right places without having to haul them twice.

Date of experience: May 22, 2017
Shane N.
7 reviews
0 helpful votes
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It was a simple transaction and as expected
May 19, 2017

It was a simple transaction and as expected. Item arrived with UPSand was not too difficult to assemble. My only complaint would be the assembly instructions could use some clarification but once I decided to do it on my own it wasn't nearly as difficult.

It was a simple transaction and as expected. Item arrived with UPS and was not too difficult to assemble. My only complaint would the be assembly instructions could use some clarification but once I decided to do it on my own it wasn't nearly as difficult.

Date of experience: May 19, 2017
Jackie H.
6 reviews
0 helpful votes
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My order was just a simple clock for our kitchen and it performs as expected.

Date of experience: May 2, 2017
Henry M.
23 reviews
0 helpful votes
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The sectional was big one and only breaks into 2 pieces so the delivery guys had to bring it through the back door so it would fit. They did that graciously and professionally.

Date of experience: April 28, 2017
Nancy W.
15 reviews
0 helpful votes
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We enjoyed the Lonsdale sectional different options when we saw it in store but it was above our budget. That is until I did some poking around online and found it for much cheaper here. We are thrilled and thank you.

Date of experience: April 27, 2017
Tim N.
9 reviews
0 helpful votes
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I was suggested on the phone that if I wanted to make the sectional larger I can add an armless sleeper. We did that it's now huge and lines the whole wall of the basement. It actually looks really good like that and if you have the space, a smart choice,. The line is Delta.

Date of experience: April 26, 2017
Mia S.
1 review
0 helpful votes
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We were moving to a new home and needed a new bedroom set and mattresses anyhow. We checked out our local store but being smart shoppers we always check online to see if we are getting a good deal. We found it for less here and the store refused to match prices. We were pleased the delivery included assembly and do enjoy our new bedroom set in our new bedroom.

Date of experience: April 26, 2017
Tiffany Y.
6 reviews
0 helpful votes
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Our home was not yet ready but I was told that I should order and they can have it held for a delivery company for a extra week. This extra week combined with the 2 weeks it took for the delivery co to get it gave us enough time to finish the paint and flooring. I'm grateful for the extra flexibility that allowed me to
Get a good sale price which was going on the day we ordered.

Date of experience: April 25, 2017
Joslyne O.
1 review
0 helpful votes
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We first spotted a different entertainment system by Liberty and liked it. When we went online we found the same series was available in a couple different colors. We thought we would like the dark one more but were a little hesitant to order online. We deliberated on it for a while and decided to take the plunge. Once we received the item we really liked the finish in person and are very happy we found it in this espresso color.

Date of experience: April 21, 2017
Alan W.
15 reviews
0 helpful votes
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We had found our dining set used on craiglist but really wanted the matching buffet. After searching online the cheapest we found was here. It was also assembled free for us so overall a goof value considering it's new.

Date of experience: April 21, 2017
Amy J.
22 reviews
0 helpful votes
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I like the lamp and it wasn't too difficult to put together. It's a nice height and projects the light nicely.

Date of experience: April 18, 2017
Dickemz B.
1 review
0 helpful votes
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We found a clearance floor model of a perfect wine cabinet but didn't buy it right away as we wanted to go home and measure. Once we did we came back to buy it but someone had beaten us to it. We were so dissapointed but the store gave us the model number to see if anyone else had it. We searched online and found it here and we called them. They didn't have it but checked and the manufacturer said they still had a few available. Not wanting more dissapointment we ordered on the spot and are really happy with it.

Date of experience: April 12, 2017
John X.
24 reviews
0 helpful votes
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Just a simple tv stand was needed and I kept finding I was getting charge so much for shipping. I like how prices here we competitive and had free shipping on the site on anything.

Date of experience: April 12, 2017
Veronica T.
2 reviews
0 helpful votes
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Kerridon is a nice series howeveer the putty color may not work for everyone. It did for us but we have a very "bright" home and the color goes over well there.

Date of experience: April 12, 2017