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Coleman Furniture

4.3

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From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
782
value
385
shipping
392
quality
362
This company responds to reviews on average within 4 days

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13,094 reviews

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Texas
1 review
0 helpful votes
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Royalty Bedroom
January 10, 2018

First time buying online and so skeptical about making such a large purchase. I did the chat line and procrastinated for over a week, visiting the online site, calling on the phone, and even going to a local store (another distributor in my state). Called again and this time the guy who answered asked me what were my reservations or concerns. OK, #1) too many negative reviews. RESPONSE: Only people who are unhappy usually want to tell about it and its usually due to reasons beyond our control, like they ordered something that doesnt fit in their home or maybe delivery delayed by carrier due to scheduling, weather, or availability.
After that response, #2,3, or any others didnt matter.
RESULTS: Coleman was upfront about availability and estimated delivery dates. They called me with status and also to advise when manufacturer completed and shipped my bedroom set. Delivery was ahead of estimated time and while glove service was outstanding.
BEST part is I literally paid 50% less than my local distributor (saved on sales tax too).
Absolutely delighted with every aspect of this purchase. My husband said he felt like royalty when he saw it and was very pleased with white glove delivery. Coming from a 40 year experienced furniture mover, I have to agree with the Royalty rating and experience.

Date of experience: January 9, 2018
Maria T.
1 review
0 helpful votes
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Delivery was unable to be expedited which was disappointing however this was explained to me prior to ordering which means I knew what I was in for. The delivery process itself was smooth.

Date of experience: January 9, 2018
John M.
1 review
0 helpful votes
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I love the size of this sofa table
January 9, 2018

I love the size of this sofa table. Really narrow which is all the space i needed to put some of the small dolls we purchased on our travels through Asia and have now beautifully displayed.

Date of experience: January 9, 2018
Ohio
1 review
0 helpful votes
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Great Company
January 6, 2018

I have ordered twice from Coleman Furniture and both times I have had wonderful experiences. Great products and great customer service

Date of experience: January 5, 2018
Maryland
1 review
0 helpful votes
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Coleman Furniture was reliable from start to finish. I placed an order online, received e-mail updates, a phone call verification for delivery, and the delivery team that brought my piece of furniture was exceptional. My 5 star rating is well deserved. This furniture company was excellent to work with, and I highly recommend them!

Date of experience: January 2, 2018
Michigan
1 review
0 helpful votes
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My family and I are thrilled with the coziness of the leather. Had good leather from previous furnture, but this is by far the best we have had.

Date of experience: December 26, 2017
Kentucky
2 reviews
0 helpful votes
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This company is great! The website is very user friendly. The customer support is outstanding! Prices are fabulous! They call to confirm your order and you will get emails updating you on every step taking place. Will for sure shop here first for any future furniture needs! Plus with certain purchases, you will receive a free protection plan.

Date of experience: December 20, 2017
Washington
1 review
0 helpful votes
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The Coleman shopping experience from start to finish was a breeze. I came to the site looking/hoping they had a certain table that was out-of-stock elsewhere. They did, and what's more, it's was significantly cheaper. The checkout process was quick and painless and, and the communication was always professional and timely. Would use again.

Date of experience: December 19, 2017
Oregon
2 reviews
0 helpful votes
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Couldnt believe how high-quality this product was, great packaging made for no damage. Easy to assemble (less than 10 min. Total). Friends at our party were amazed at the table, and couldnt believe how little we paid for it. Were already looking at dining room sets. I know the shipping can take a long time, thats because its furniture, LOL. This table took about a week, so not bad at all.

Date of experience: December 19, 2017
Florida
1 review
0 helpful votes
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I waited months to receive my furniture, which was back ordered and I didnt realize it was back ordered until much later. I had white glove delivery so the guys brought it right inside and set it up how I liked it. And I got some credits so used that to buy a silver accent piece. Im very happy with my furniture so far, and I would probably order from them again.

Date of experience: December 18, 2017
South Carolina
2 reviews
6 helpful votes
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First purchase with Coleman was great. Ordered an ottoman that was $100 cheaper than the next cheapest place. They contacted me numerous times via email and phone to give me status. It arrived sooner than expected via FedEx in perfect shape. No problems or drama. Would definitely shop here again.

Date of experience: December 15, 2017
Maryland
1 review
0 helpful votes
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Recomendation
December 16, 2017

We purchased large amounts of furniture and art from Coleman's and are satisfied customers. We recommend them. Barbara P.

Date of experience: December 15, 2017
California
1 review
0 helpful votes
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I had researched a bed on many websites but chose Coleman. Their price was competitive, plus they had free delivery and set up, plus they gave me a free 5 year protection plan. I couldnt pass this offer up. The company was true to their word and delivered to me my beautiful bed. Im very happy with my purchase and would recommend this company to others.

Date of experience: December 14, 2017
Shannon J.
5 reviews
0 helpful votes
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The North Shore living room set is a real beauty
December 14, 2017

The North Shore living room set is a real beauty.

Date of experience: December 14, 2017
California
3 reviews
0 helpful votes
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Great stuff
December 15, 2017

I always loved this furniture store and always find what I am looking for. When you order you get a lot of feedback on delivery schedule dates and times so it makes it easy to know what exactly to expect. I would recommend this store

Date of experience: December 13, 2017
Texas
1 review
0 helpful votes
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We scrubbed the internet looking for the best price on the Ashford collection, and Coleman had the best price, and shipping time. Furniture is high quality, could last 20-30 years, very well made! This is the place to stop and buy if your looking!

Date of experience: December 12, 2017
Chris M.
9 reviews
0 helpful votes
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The desk is bigger than I expected but I should have taken measurements. It isn't a huge difference to me as I'm only one who works in my home office and don't meet anyone here.

Date of experience: December 12, 2017
Texas
1 review
0 helpful votes
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Just bought a desk and matching file cabinet from Hooker furniture through Coleman website. Came on time. Very attentive delivery process with full service. This is the second purchase and I've been very happy with both.

Date of experience: December 11, 2017
Szemin Y.
1 review
0 helpful votes
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The sales rep suggested the larkinhurst to us at the store but online it was cheaper. Got the same exact item we saw and we have been very much pleased with it.

Date of experience: December 11, 2017
Marie N.
12 reviews
0 helpful votes
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Been enjoying this power sofa throughout the football season. Every Sunday and Monday night you can find me comfortably perched on mine.

Date of experience: December 8, 2017