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Coleman Furniture

4.4

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From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.4 stars from 3,797 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
788
value
385
shipping
392
quality
362
This company responds to reviews on average within 4 days

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13,091 reviews

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Louisiana
1 review
0 helpful votes
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Perfection!
June 6, 2019

We purchased a Windsor Court Plasma Entertainment center from Coleman. Deliver & set up were perfect

Date of experience: June 6, 2019
Virginia
1 review
0 helpful votes
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Great experience
June 5, 2019

Got my sectional to me earlier than expected. The guys got it up the stairs well and did a great job with the installation. No hassles. Highly recommend

Date of experience: June 5, 2019
New York
1 review
0 helpful votes
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I ordered an end table from Coleman Furniture. It arrived in less time than posted when I made the purchase. It was well wrapped for shipping and arrived in good condition. The experience met my expectations.

Date of experience: June 5, 2019
Germany
1 review
0 helpful votes
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I ordered a mattress, ( first time on the internet)So easy to search, order, and receive, first time costumer, would recommend it to everyone. Better price than all of the other websites.

Date of experience: May 31, 2019
Florida
1 review
0 helpful votes
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Placed an order over the phone and received email confirmation. Called back and was told the chairs were a stock photo, but the correct chairs (had the same name) would be shipped. The shipping process took twice as long as quoted and I was given excuse after excuse as to what the delay was. Paid for white glove delivery... what I got was furniture in crates( why was it delivered with known flaws?) with no hardware delivered from a third party delivery company that has never worked with Coleman before. Delivery team said they would return once the hardware was received. They left crates and trash where it was in the middle of my floor. Chairs are not correct and rather than taking them back, they want to send replacement parts (I refuse to fix broken chairs). I will never do business with this company again. Furniture from what I can tell looks beautiful and well constructed... will know for sure if it ever gets assembled...

Date of experience: May 30, 2019
Minnesota
1 review
0 helpful votes
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I was able to find the Ashley Furniture console table and stools I wanted through Coleman Furniture and I saved almost $200 off the manufacturer's price! Ordering was easy and I received my order in a timely fashion and it arrived in perfect condition. I was so happy with my purchase, I even ordered two more stools the very next week and they arrived in two days! I would definitely use Coleman Furniture again!

Date of experience: May 30, 2019
Virginia
1 review
0 helpful votes
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So-so
May 30, 2019

The top of my dining room table has small, randomly placed pen marks all over. I need to figure out what I need to do to get those erased without damaging the exterior. Every time I had a question about my order status, I did an online chat rather than calling. They were helpful and professional. The delivery guys were friendly and prompt. I would've given it full five stars had it not been for those pen marks.

Date of experience: May 30, 2019
New Jersey
1 review
0 helpful votes
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The Furniture was beautiful! Made very well, very sturdy. Delivery was very professional. Did take longer than originally promised, but we were in no rush so that wasn't a problem for us!

Date of experience: May 29, 2019
Washington
1 review
0 helpful votes
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I ordered sectional sofa set by Ashley Furniture. Shopping online was easy and best price. We were informed about the stages in shipping and provided with estimated shipping time. The only thing I would love to improve is faster shipping time.

Date of experience: May 29, 2019
California
1 review
1 helpful vote
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Great experience!
May 25, 2019

All was great with my Coleman experience. I ordered a couch and loveseat first then ordered a dining room table. The only issue I had with both orders is the amount of time it took to receive them. If you're not in a hurry for your furniture, this is the way to go!

Date of experience: May 24, 2019
Florida
1 review
0 helpful votes
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Great service
May 25, 2019

Great experience with buy our furniture. Very easy to purchase and very good prices. Communication process was very good

Date of experience: May 24, 2019
Wisconsin
1 review
0 helpful votes
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Great experience
May 24, 2019

We ordered a large sectional from Coleman and are very pleased with our purchase. The online purchasing site was easy to navigate and had lots of options, and the delivery process went seamlessly. Would definitely order from them again!

Date of experience: May 24, 2019
Arizona
1 review
0 helpful votes
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Drystan Nightstand
May 24, 2019

Great price! Saved $50 per item, no sales tax, and free shipping! Arrived as promised in excellent condition.

Date of experience: May 24, 2019
Michigan
1 review
0 helpful votes
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Great experience!
May 24, 2019

We purchased two additional Adirondack chairs to match two we had purchased locally. They arrived quickly, matched the two we had, and were less expensive than the locally purchased ones. We would shop Coleman in the future.

Date of experience: May 24, 2019
Indiana
2 reviews
0 helpful votes
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The piece of furniture was brought into my home already put together and it looks great and appears to be well built!

Date of experience: May 23, 2019
Ohio
1 review
0 helpful votes
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Pray that nothing is wrong with your order because if you have to go through customer service for anything... it will be the worst experience in your life! They are terrible, their follow through skills are terrible and nothing gets accomplished!
I received damaged merchandise and now 2 months later it is still not resolved! Pathetic! Save yourself the headache and anguish and spend the extra money elsewhere... your sanity is well worth it!

Date of experience: May 23, 2019
Texas
3 reviews
4 helpful votes
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I bought a cocktail table + end tables recently. Since the website is displayed as "Coleman Furniture - Official | Free In Home Delivery & Setup", I made a bad assumption thinking that this applied to all purchases. This is not the case. The 3 items were delivered outside my door. The packages weighed 100 lbs for the cocktail table and 65 lbs for each end table. I am a small 70-year old female, and I do not have the strength to handle this type of package any more. I would never have placed this order if I had known it would not be at least delivered inside my door. Worse yet, one of the boxes was damaged. We opened the carton and I was relieved to see all of the additional protection in the box, but it was not enough. I didn't find all of the dings and one really large place where the top surface was completely gone until after we had disposed of the packaging. We did this in order to have room in my small condo to assemble the other pieces. Long story short, buyer beware and make sure you know exactly what services you are getting. Check their return policy before opening anything. I really like the furniture and it fits great in my small living room. I would have given them a 5 if I could have replaced the table and made sure the delivery would be to inside my home. And I am really sorry that I won't be able to shop here for some of the other pieces I still need.

Date of experience: May 22, 2019
Wisconsin
1 review
0 helpful votes
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I ordered a Realyn Bench from Coleman and I love it! Super easy to put together. Looks exactly like picture yet better! The price was great! Many places sell this bench but Coleman was the lowest price out there! Finally it arrived a week early which was a pleasant surprise!

Date of experience: May 21, 2019
Oregon
1 review
0 helpful votes
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Excellent Company!
May 21, 2019

We purchased a coffee table from Coleman over the internet at a great price. It arrived on time and in great condition. We love it! The entire process was seamless!

Date of experience: May 21, 2019
Georgia
1 review
0 helpful votes
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This was my first time ordering from Colemans furniture what a wonderful experience. We received our furniture earlier than we expected and it is beautiful. Colemans has wonderful communication and they kept us up-to-date on every step of the way until delivery and even after Just checking in with us to make sure that everything was OK. I would definitely recommend them for your furniture needs and I would definitely do business with them again.

Date of experience: May 21, 2019