Coleman FurnitureReviews 3,787

I purchased a beautiful four poster, dark-wood and upholstered canopy bed from Coleman Furniture. The bed is gorgeous, but I'm just as impressed with Coleman Furniture customer service. They kept me informed every step of the way, from the date I placed the order to the day it was delivered. The gentlemen who delivered it arrived right on time, were professional, efficient, super-fast and cleaned up every bit of packaging (including that annoying styrofoam snow residue) before they left. I highly recommend this company -- AND did I mention the bed was stunning? :)

I will tell you how it is so easy Coleman Furniture has CUSTOMER SERVICE second to none. I was a little uneasy about buying furniture online but from now on for me it is the only way to go. As far as I'm concerned CF does all the work they maintain a large inventory, set up free white glove delivery which I received my furniture ahead of schedule they also offer buyer protection plan. CF keeps you informed every step of the way from warehouse to into your home. Your furniture goes thru an inspection process prior to delivery and encourage you to make the final inspection. My purchase went perfect and I mean perfect in everyway. For me it is Coleman Furniture King OF CUSTOMER SERVICE from end to end and they are just a bunch of nice people to do business with. I must say the delivery company were very good professional and friendly. One more thing besides Coleman Furniture being the complete package they have GREAT PRICES! In closing I would like to give thanks to everyone involved at Coleman Furniture.
Happy Happy Buyer
Wm Ladzinski

This was a very easy procedure for ordering. I was a bit nervous at first reading all of the fine print but everything went very well. It took a little long but the fine print did say that it might. I received an email asking if they could deliver on a specific date. I let them know that I would be home most of the day they wanted to deliver except for a couple of hours in the middle of the day, She said they could set us up for the first delivery period which was 7:30-9:30. She said we might get a phone call saying they were on their way. At 7:10 on the morning of delivery I received a phone call. They were at my front door! That was probably the only thing that was a little frustrating.

I do really like the piece of furniture and I would probably order from Coleman again as long as I could see the furniture somewhere else before purchasing. It would be a little disconcerting making such a large purchase if I hadn't seen the product before. The piece arrived with no defects and the delivery men were as professional as they could be.

Thank you.

I placed an order with this online furniture company and was told it would take up to six weeks for delivery. The order was a new bedroom set. Since I already have a bedroom set, I made arrangements to sell mine for the new furniture. At 6 weeks, they sent an email that it will be another 5 weeks. I also ordered a new bed. I was livid because Of the expenses I already made. They claimed the manufacturing is delaying it. I don't understand how they're selling furniture that's not even made yet and then falsely told me when it will be ready. They offered a measly $50 gift certificate for a future order for my major inconvenience, as if I would ever do business with them again. Stay away from them. Because when you order it might take a year to receive your furniture.