Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Coleman Furniture

Coleman Furniture

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
See all photos
How would you rate Coleman Furniture?
grey stargrey stargrey stargrey stargrey star

Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.4 stars from 3,788 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
784
value
385
shipping
392
quality
362
This company responds to reviews on average within 4 days

Instant Feedback

13,092 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Michelle N.
Unfollow Michelle N.
Share Review
Report Review

Excellent
September 4, 2019

Coleman Furniture has great prices and great delivery services! The delivery people were very professional and set everything up quickly.

Date of experience: September 3, 2019
Ann C.
1 review
0 helpful votes
Follow Ann C.
Unfollow Ann C.
Share Review
Report Review

It was so easy and the phone version of your website is a breeze to navigate.

Date of experience: September 3, 2019
South Carolina
1 review
0 helpful votes
Follow Tim G.
Unfollow Tim G.
Share Review
Report Review

I ordered two sofas to be delivered to our new home a few days after we moved in. They arrived on time and were as described. The delivery people were very good. They carried them downstairs and unpacked them with care. They then tested them to be sure they worked as described.

Date of experience: September 3, 2019
New York
1 review
0 helpful votes
Follow jacqueline c.
Unfollow jacqueline c.
Share Review
Report Review

Pleased!
September 3, 2019

These men that came to deliver my couches... hard working and fast... I will definitely use this site again. And recommend it..

Date of experience: September 3, 2019
Linda E.
19 reviews
0 helpful votes
Follow Linda E.
Unfollow Linda E.
Share Review
Report Review

Great
September 3, 2019

Great

Date of experience: September 2, 2019
Texas
1 review
0 helpful votes
Follow Amy R.
Unfollow Amy R.
Share Review
Report Review

I found the couch I bought locally, went online and discovered Coleman Furniture. Purchase, delivery and set up could not have been any easier! I'll be back soon for my next furniture purchase!

Date of experience: September 2, 2019
Laraine B.
1 review
0 helpful votes
Follow Laraine B.
Unfollow Laraine B.
Share Review
Report Review

Had a problem until I used a different credit card
September 1, 2019

Had a problem until I used a different credit card

Date of experience: September 1, 2019
Pennsylvania
1 review
0 helpful votes
Follow Constance M.
Unfollow Constance M.
Share Review
Report Review

Found this exact item at a local furniture store for $200 more marked as a sale price. It arrived in 2 weeks in a well-packaged and protective box by UPS. The company kept me informed over the two weeks as to the status of my order. I was able to assemble alone in one hour with a screwdriver and what was provided in the box. I am very pleased with the quality of the product, ease of order, price value, and ease of assembly.

Date of experience: August 30, 2019
Edna A.
1 review
0 helpful votes
Follow Edna A.
Unfollow Edna A.
Share Review
Report Review

Found what I was looking for right away at Coleman Furniture. I ordered the Kettleby Brown Truck. Beautiful piece of furniture made of all wood. Lots of storage space and well made.

Date of experience: August 29, 2019
Florida
1 review
0 helpful votes
Follow Ramit P.
Unfollow Ramit P.
Share Review
Report Review

Lies, Lies, Lies
August 30, 2019

I placed an order for a bedroom set on 8/2/2019. The company sent me an update on 8/14/2019 that items were shipped out and I should be receiving them in 2-3 weeks. Had another similar update on 8/19/2019. Then received an email on 8/27/2019 that 3 out of 4 items were discontinued by the manufacturer. They gave me an option to buy only bed or cancel the whole order. The whole set is still available on another website but the price has gone up. They refused to pay me the difference. On the same day that I received the email, their salesman was still trying to sell me the same set when I chatted online.

Date of experience: August 29, 2019
Brad K. — Coleman Furniture Rep
over a year old

Hi Ramit,

Thanks for sharing your feedback! All our items are ordered brand new directly from their manufacturer. Upon ordering, the manufacturer confirmed your order but then later informed us that some of the items were discontinued and unavailable to us and all other retailers. In the rare case such a thing happens, we ensure to update the customer accordingly.

Please let us know if you'd like to continue with the available items. We truly apologize for the inconvenience!

The Coleman Furniture team

Arizona
1 review
0 helpful votes
Follow clayton c.
Unfollow clayton c.
Share Review
Report Review

Nightstands
August 29, 2019

Very fast shipping and great communication on the purchase of the things needed to complete the bed room suit

Date of experience: August 29, 2019
Pennsylvania
1 review
0 helpful votes
Follow Amy E.
Unfollow Amy E.
Share Review
Report Review

Perfect
August 29, 2019

First time shopping here, good prices and communication. I contacted the company via chat once prior to ordering and customer service was courteous and helpful. Would buy from this site again.

Date of experience: August 29, 2019
Washington
1 review
1 helpful vote
Follow Wilfredo S.
Unfollow Wilfredo S.
Share Review
Report Review

Excelent service
August 27, 2019

First time purchasing online, placed the order on August 12 and got delivered August 26, very happy with the quality. Highly recommended

Date of experience: August 27, 2019
New York
1 review
0 helpful votes
Follow Kaylan B.
Unfollow Kaylan B.
Share Review
Report Review

Great
August 27, 2019

Ordering was very easy and delivery was sooner than I expected! The delivery service was very good as well! Called to schedule a day that would work, called 30 minutes before and set it all up for me! Couch is very comfy and we love the color!

Date of experience: August 27, 2019
Colorado
2 reviews
0 helpful votes
Follow Lori S.
Unfollow Lori S.
Share Review
Report Review

Their prices beat competitors. Anytime I called, the staff were always courteous and quite helpful.
I received frequent updates as to the progress of my order. Highly recommend and will definitely use Coleman again.

Date of experience: August 27, 2019
Jamie D.
1 review
0 helpful votes
Follow Jamie D.
Unfollow Jamie D.
Share Review
Report Review

Great prices, good shipping options, easy to use website!

Date of experience: August 26, 2019
Washington
2 reviews
0 helpful votes
Follow Robert N.
Unfollow Robert N.
Share Review
Report Review

Great experience
August 26, 2019

Awesome website. Easy to use. Furniture arrived in perfect condition. The guys who brought it in and set it up for me were very professional. The overall experience was great. Also the best price on the office furniture, even better than Amazon. Would highly recommend.

Date of experience: August 26, 2019
Louisiana
1 review
0 helpful votes
Follow K E.
Unfollow K E.
Share Review
Report Review

This is a must buy! The quality and structure of the material, pricing, and delivery service is exceptional. This was my first purchase is will definitely not be my last.

Date of experience: August 26, 2019
Pennsylvania
1 review
0 helpful votes
Follow Doug K.
Unfollow Doug K.
Share Review
Report Review

Ashley Dining room set
August 26, 2019

Table and chairs are great. Shipping and delivery time was precise(4 weeks). Delivery team was very professional(and quick). We would buy from Coleman Furniture again.

Date of experience: August 26, 2019
Texas
1 review
0 helpful votes
Follow Karthik V.
Unfollow Karthik V.
Share Review
Report Review

Fantastic couch!
August 26, 2019

Amazing! The delivery team was in and out in 5 minutes and the couch itself is exceptional. Firm, light and still very luxurious. Amazing stuff.

Date of experience: August 26, 2019