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Coleman Furniture

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
782
value
385
shipping
392
quality
362
This company responds to reviews on average within 4 days

Instant Feedback

13,094 reviews

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Florida
1 review
0 helpful votes
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Perfect, quality item.
August 8, 2025

Delivery and setup was great! Everything was perfect. Delivery was timely and scheduled as stated. Item was very good quality.

Date of experience: July 29, 2025
Illinois
1 review
0 helpful votes
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Wahoo!
August 8, 2025

Easy shopping experience, quick shipping, awesome comfort!

Date of experience: July 29, 2025
Maryland
1 review
0 helpful votes
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Grear
August 8, 2025

Perfect thank you for the perfect match. It went together exactly how we expected

Date of experience: July 29, 2025
New York
1 review
0 helpful votes
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Great service from beginning to end
August 8, 2025
Updated review

Although it took a few weeks for delivery the overall experience was great. Delivery guys were the absolute best. Respectful and beyond helpful

Date of experience: July 9, 2025

Very helpful
June 19, 2025
Previous review

Very helpful

Date of experience: June 9, 2025
Michigan
1 review
0 helpful votes
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Caramel leather couch
August 8, 2025

Absolutely LOVE the couch! It's so comfortable and beautiful in our living room. Delivery was faster than the site had predicted. Great experience.

Date of experience: July 29, 2025
Ohio
1 review
0 helpful votes
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My bedroom
August 8, 2025

Everything was great the bedroom and the delivery Bedroom looks great in my house

Date of experience: July 29, 2025
Ohio
1 review
0 helpful votes
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Best website to oreder
August 7, 2025

I love the furniture. So happy... Best of the best website to order

Date of experience: July 28, 2025
California
1 review
0 helpful votes
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I'm really happy
August 7, 2025

Great price, happy that I got a warranty and delivery was smooth. Love our sofa and the process to getting was made easy.

Date of experience: July 28, 2025
Florida
1 review
0 helpful votes
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Great
August 7, 2025

Great, easy delivery and communication. Good quality of the item

Date of experience: July 28, 2025
New Jersey
1 review
0 helpful votes
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GReat service
August 7, 2025
Updated review

Great service. Respectful. As expected. Would recommend.

Date of experience: July 28, 2025

Super easy checkout
June 18, 2025
Previous review

Super easy checkout

Date of experience: June 8, 2025
Iowa
1 review
0 helpful votes
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Poor service
August 7, 2025

Took over a month to get my item very disappointed
I will not buy from this company again extremely slow service very dissatisfied. I don't see why I have to have over 150 words because of the first few words should've told how I feel about this place. Don't use them.
On a scale of one to 10, I give them a negative 25!
I will never ever use this outfit again!

Date of experience: July 28, 2025
Brad K. — Coleman Furniture Rep
8 months ago

Hello Brad

We’re sorry to hear that the transit time for your order was longer than expected. While shipping delays can happen from time to time, our customer service team did their best to stay in touch with you via email and provide updates whenever requested.

We understand how frustrating delays can be, and we truly appreciate your patience. We hope you're enjoying your new recliner and that it brings you comfort for years to come.

If there's anything more we can do to help, please don’t hesitate to reach out.

The Coleman Furniture Team

Illinois
1 review
0 helpful votes
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Speedy.Delivery
August 6, 2025

The ottoman came very quickly within a matter of a few days. I already had the sectional. I decided I wanted the ottoman also.

Date of experience: July 27, 2025
Illinois
1 review
0 helpful votes
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My couch arrived on time and intact. The white glove delivery service workers were polite and helpful, however my WHITE couch was delivered without any covering which meant it had several smudges from riding in the back of the truck, and even the delivery process upstairs to my apartment. That is my only disappointment and biggest recommendation is that future delivered via white glove be covered to protect it from damage and staining in the moving process.

Date of experience: July 27, 2025
Michigan
1 review
0 helpful votes
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Great chairs and sofa
August 6, 2025

The delivery was reasonably quick and the Quality and comfort of the cushions and the wicker as well as the design are excellent!
We have received LOTS of compliments on the swivel egg shaped chairs, in particular!
They look great and are fun as nd comfy

Date of experience: July 26, 2025
Arizona
1 review
0 helpful votes
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Delivery was fast, Very professional, The whole process was a stress-free.

Date of experience: July 25, 2025
North Carolina
1 review
0 helpful votes
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Nice furniture
August 4, 2025

Good. It was delivered on time and in good shape. Delivery guys were great.

Date of experience: July 25, 2025
New York
1 review
0 helpful votes
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I placed an order for a dining table and an ottoman. The table arrived much quicker than expected and the delivery team brought it into my home and set it all up for me. They were so polite, professional, and quick! The table is absolutely GORGEOUS! It's so unique and really a quality item - we've gotten countless compliments on it in the short time we've had it! The ottoman was out of stock for a bit but Coleman kept me updated with estimated back in stock dates and tracking once it shipped. Anyone I spoke to and dealt with from Coleman and their partners have been friendly, professional, knowledgeable, and all around amazing! 10/10 would most DEFINITELY shop at Coleman again and recommend them to everyone!

Date of experience: July 25, 2025
Brad K. — Coleman Furniture Rep
8 months ago

Hello Jill,

Thank you so much for your wonderful review! We’re thrilled to hear how much you love your new dining table and ottoman and that the delivery experience exceeded expectations. We also appreciate your patience while waiting for the ottoman and are glad our team was able to keep you updated throughout the process. We look forward to helping you again in the future.

The Coleman Furniture team

New Jersey
1 review
0 helpful votes
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Middle Rating
August 4, 2025

Due to credit card circumstances ended up mistakenly ordering 2. Once we realized our error it was apparently too late to cancel one of chairs without paying a penalty. Tsk, Tsk.

Date of experience: July 24, 2025
Georgia
1 review
0 helpful votes
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Excellent and efficient
August 3, 2025
Updated review

I spoke with the customer rep and she made the purchasing process so smooth and easy. Within a week I had my item delivered, which i haveabsolutely no regrets about purchasing. The quality and price is unmatched.

Date of experience: June 4, 2025

It was so quick and easy looking forward to my purchase
June 14, 2025
Previous review

It was so quick and easy looking forward to my purchase

Date of experience: June 4, 2025
Florida
1 review
0 helpful votes
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Very smooth purchasing experience
July 21, 2025
Updated review

Ordering the Loveseat to its delivery went very smoothly. The delivery schedule was adhered to very well, no delays. Communication was excellent at the time of delivery and white glove delivery went off very well. I will not hesitate to buy from this vendor if another opportunity arises.

Date of experience: July 11, 2025

My Phone call with the agent convinced me to do the...
May 15, 2025
Previous review

My Phone call with the agent convinced me to do the purchase

Date of experience: May 5, 2025