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Coleman Furniture

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
782
value
385
shipping
392
quality
362
This company responds to reviews on average within 4 days

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13,094 reviews

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Mohammad H.
1 review
0 helpful votes
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It is nice and very easy to place your online order.

Date of experience: May 22, 2020
Charlene J.
2 reviews
0 helpful votes
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Placing an order was quick and easy
May 22, 2020

Placing an order was quick and easy

Date of experience: May 22, 2020
Carrie S.
1 review
0 helpful votes
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Competitive pricing and free shipping, whats not to like?

Date of experience: May 22, 2020
Pennsylvania
1 review
0 helpful votes
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Great service!
May 22, 2020

Coleman Furniture provided us with a great product, great customer service, and great delivery service!

Date of experience: May 22, 2020
California
1 review
0 helpful votes
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Good selection
May 22, 2020

I found exactly what I was looking for. My only complaint (why it isn't 5 stars) is that tracking of delivery wasn't clear.

Date of experience: May 22, 2020
Paul D.
1 review
0 helpful votes
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Great experience
May 21, 2020

Great experience. Easy to order.

Date of experience: May 21, 2020
Gabrielle L.
1 review
0 helpful votes
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It took longer than anticipated but was delivered and set up as promised.

Date of experience: May 21, 2020
MARION T.
1 review
0 helpful votes
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Easy and fast, compared to other online sites.

Date of experience: May 21, 2020
Texas
1 review
0 helpful votes
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The outdoor furniture we purchase (Ashely Beachcrest sofa and swivel chair) is even better in person than it looked online! The items shipped promptly and the customer service throughout the process was excellent. Would definitely order from Coleman again!

Date of experience: May 21, 2020
Tim K.
Illinois
1 review
0 helpful votes
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Amazing service!!!
May 21, 2020

We ordered a couch and love seat combo from Coleman. They had the best prices I found for what I was looking for. The easy order process was a breeze. The furniture was delivered sooner than expected and they send you detailed e-mails showing you the shipping and delivery process. The delivery guys were very nice. They assembled everything and set it up exactly where I wanted it. We just love the furniture and are enjoying it tremendously. A Coleman representative even contacted me to make sure everything was as expected. What a wonderful experience!

Date of experience: May 21, 2020
District of Columbia
1 review
0 helpful votes
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Happy customer
May 21, 2020

I ordered a set for my outside patio and it arrived weeks before it was supposed to. The set is beautiful and well made. I will definitely be ordering from Coleman again!

Date of experience: May 21, 2020
Pennsylvania
1 review
0 helpful votes
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Ashley Furniture
May 21, 2020

Coleman had the best price for the Ashley living room set that I wanted! It was delivered sooner than expected and the delivery guys were a joy! I would definitely purchase from Coleman again.

Date of experience: May 21, 2020
Texas
1 review
0 helpful votes
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Beautiful Tables
May 21, 2020

These tables are gorgeous. Working with Coleman Furniture was a great experience. They shipped my furniture in perfect condition and very quickly - just in time for Christmas. I would gladly do business with them again

Date of experience: May 21, 2020
Rhode Island
1 review
0 helpful votes
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My family has used Coleman furniture numerous times. Always a great price and excellent service. We've never been disappointed and will continue to use Coleman for future purchases!

Date of experience: May 21, 2020
Illinois
1 review
1 helpful vote
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I am very upset; I spent 1500 on two new beds for my daughters. Both broke within 3 months. The first one, the foot of the bed cracked; when i called coleman, they had to go back to the manufacturer; after weeks of back and forth they finally sent me a new footboard, but made me pay $50 for shipping!

A few weeks later, the second bed broke- the bottom just collapsed while my daughter was sitting on it. It separated from the side, all of the screws came out. She could've gotten hurt. I made another warranty claim, saying i wanted a refund; they said they can't give me a refund, and i should wait 4-5 days to wait to hear from the manufacturer. Worst Furniture company in the world. Do not stand behind their product, and my daughter is now sleeping on a mattress on the floor after i spent 1500 on beds. VERY ANGRY! WORST COMPANY EVER!

Date of experience: May 20, 2020
Brad K. — Coleman Furniture Rep
over a year old

Hi Rebecca,

Thanks for reaching out regarding the defect. Our warranty department currently has an active claim with the manufacturer which is in process, and we are confident the manufacturer will resolve the issue with your daughter's bed.

As a retailer, Coleman Furniture promises to deliver all furniture in the condition advertised - brand new, free of damage or defect at the time of delivery. We are now taking full responsibility in advocating as the go-between between you and the manufacturer in regards to any post-delivery damages which may occur.

We apologize for the stress this has caused and look forward to fully resolving this case with the manufacturer.

The Coleman Furniture team

Florida
1 review
0 helpful votes
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Love this table! The table parts were packed well for shipping and using the enclosed directions, very easy to assemble. Table looks great!

Date of experience: May 20, 2020
Jamie B.
4 reviews
0 helpful votes
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Great place to buy furniture!
May 20, 2020

Great place to buy furniture!

Date of experience: May 20, 2020
Tulani T.
1 review
0 helpful votes
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Great shopping experience and customer service.

Date of experience: May 20, 2020
Mark h.
1 review
0 helpful votes
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My item was delivered damaged didn't see till after I sign the bill contacted Coleman and they covered the cost of the repairs.

Date of experience: May 19, 2020
DFurges D.
1 review
0 helpful votes
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A nice selection of dining chairs to choose from.

Date of experience: May 19, 2020