Coleman FurnitureReviews 3,779

I found a desk that I loved on another furniture website but it was sold out. After searching for the desk online I found the desk at a lower price than anywhere else online through Coleman furniture. I was wary as I am a bit set in my ways in only ordering from sites I have used before or the really big names, but I went ahead and ordered my desk. The process was easy, I got email updates throughout the process, and I received my desk very quickly. The desk was wrapped in the same packaging that it came in from the manufacturer and though there were some facial marks on the box form transport, everything inside was very safely packaged. My desk is absolutely beautiful and I am really glad I ordered it through Coleman.

In looking at some of the Coleman reviews, it sounds like some of the issues others are experiencing with damaged furniture or shipping issues may have originated at the furniture manufacturer. I would suggest that anyone thinking of ordering furniture through Coleman also do some research on the manufacturer or the product to eliminate the chance of issues with their furntiture.

I ordered my couch from 6 months ago, they kept pushing back the delivery date, when I finally got fed up and called they had zero information, told me I could wait for it, or cancel, no accountability, no remorse. Decided to wait for it more since I had already waited so long till I got my 6th email pushing back the delivery date another 3 weeks. So now I can wait for a couch I may literally never receive, or cancel and start my search all over again. This company is grossly incompetent, I urge you to stay away from them.

They refuse to help a customer in any situation. All they do is try to offer you some lousy 50-75 dollars for MONTHS of frustration. They constantly lie about when you'll get your items and do not care about the inconvenience they cause. I will NEVER shop here again. It is a week away from august and I still have to contact these liars about items I ordered back in may, one of which showed up damaged and I never heard back from the delivery company since. SAVE YOUR TIME AND MONEY and go elsewhere. Not even worth it. At all! I will be going to my bank Monday morning as I feel this is now fraud on the companies end. DID NOT DELIVER ANYTHING

My wife and I have never experienced the headache we did with those purchase and today just decided to throw the 3 months we have waited for our sectional and cancel the order (and they had the nerve, to try and charge us a cancellation fee). Got an update that said our coach would be delivered in 1-2 weeks a week ago, and today we received an update talking about another month. Not to mention a number of other emails that gave incorrect Etas. It got so bad they started sending calls to voicemail to dodge customers. They need an extreme revamping to there Logistics operations to say the least. I would advise you to head the other way unless you want to wait until 2021 for your items!

I'm gonna give it to you straight as you're probably seeing a lot of complaints about delivery. One, we are in the middle of a freaking virus taking over the US, so take that into consideration. Two, the prices are really good so I kind of expected the delivery to take some extra time. As long as you don't need the furniture yesterday, then all is well. I ordered in May and received the furniture in July, no big deal. They consistently sent an email keeping me informed of my order... that's all I ask is that I get communication.
As are as quality of the sectional... it is in line with the pricing. My wife and I are fully satisfied with the construction and design. We would totally buy from Coleman again.
So, in a nutshell, if you're willing to wait and couple of months for decently priced furniture, hit these guys up. Don't let the haters hate!

While the furniture was delivered and set up, we noticed that two of the doors were not mounted correctly and the gap at the top tapered from 1/8" to about 3/8". We also did not like the color as it looked different from the photos on the website. We really were not happy with the items. I called customer service to ask if we could exchange these items. Sorry, no exchanges. You can return them but it will cost you a 15% restocking fee ($175) and shipping charges of about $425. Our total loss is $600 of an $1100 dollar purchase. I would been happy to exchange the items, but it is not an option. We just moved into our new home and I will not be purchasing from Coleman in the future.

The entertainment center went together very well and the overall size was perfect for my living room. The issues I had were: 1. The color wasn't a clean white but has a light cast of blue/green to it which stands out against the pure white of my fireplace and shutters, etc. 2. The thin wooden backing on the lower middle unit was installed crooked and I had to remove five screws, straighten it and reinstall it myself. 3. The whole entertainment center unit leans out from the wall noticeably as opposed to being vertical. Poor workmanship consistent with number 2. Don't judge the color by this photo because I played with the color to make it appear a purer white as I was sending it to friends...