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Clubfurniture Reviews Summary
Clubfurniture has a rating of 4.1 stars from 718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clubfurniture most frequently mention customer service, delivery men and high quality. Clubfurniture ranks 8th among Furniture sites.
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Very satisfied and the delivery people were extremely accommodating.
I love my purchase. It is much prettier in person. The delivery guy was wonderful.
The chair was delivered between 10:30 & 10:45 PM. They brought in a chair that was not wrapped. It was not a recliner. Our chair was on the truck and still wrapped and in perfect condition. It was after 11 when they left. The driver told Kendall to sign the paper work. He said he had driven down from NY and was tired. No white gloved service here.
The chair was supposed to be delivered between 4 and 8:30 on that date. The driver called after 9 and said he was in VA on Rt 301 coming from Maryland and would be here about 10:30. Ken told them to deliver the chair. We had to leave early Thursday morning and so he said to bring it on. The were also driving a semi and were told delivery was to be in a box truck. Consequently they had to park in the street and carry the chair down the 100' drive. There are no street lights. Houses are not close to each other and the area is fully wooded and dark. Also, the roads into the area are narrow and winding and use prohibited for large trucks unless delivering. Which they were. Not the best time to bring in a big truck. I see no need to will order again. This not the first time we've had delivery problems and the "white gloved delivery" sold us on ordering.
I was hoping that the recliner was more slimline than what arrived. The recliner also seems too tall. I am trying to figure out how to trim the legs down so that it fits me better. Otherwise, it is a good recliner. I love the other two chairs that I purchased.
Wow, This was a positive experience. I Live in far northwest corner of the u.s. This was not a problem. All the samples sent and color was right on. Best of all I got what i wanted and didn't have to look forever to find the right fit for me. I say do it.
Receiving the swatches promptly was the first thing I appreciated. Red leather is iffy. More importantly I found EXACTLY the style recliner I wanted. Waiting with bated breath doesn't come close. It is STUNNING! Larger than expected but fit the footprint for it exactly! It arrived fully assembled. A feature not mentioned is a plus. I prefer the manual version recliner. I don't like handles or anything else to take away from the appearance. I noticed that if you recline completely as you sit up the chair seems to give you a nudge. So there is no frustration getting the footrest to go down. Nor getting more weight on the footrest to make the chair come up to seated position. A feature particularly appreciated by a 'slight' lady.
I'll be moving within the year. So I'll be looking at the Queen sofa beds! Being made here is a MAJOR plus for me too!
Thank you!
I was a bit hesitant about ordering upholstered furniture on line, but this has been a wonderful experience. Great product, American made, excellent customer service and delivery was without issue. I would recommend this company to anyone.
The customer service I spoke to when I was inquiring about the club chair I was interested in, was fantastic! He answered all my questions and then i was sent a sample pack of leather colors and that was really helpful too. My order was processed promptly and my chair delivery went smoothly. I would highly recommend this company and I'll use them again whenever the need should arise.
As a retired Executive Project Manager for IBM, I have been in a lot of executive boardrooms over the past 20 years. I ordered two matching Arthur Chesterfield leather chair recliners from Club Furniture. I have never seen the quality and workmanship in a piece of furniture. Admittedly, I ordered them under one of their seasonal specials but I would have paid twice as much for this furniture. When I ordered them, I talked to one of the owners, Jeff King, personally. They are everything that he claimed and more... Keep up the good work, Darrin and Jeff! I would be proud to be used as a reference. We need more companies like this.
Ordering customers friendly. Samples sent out to assure correct color choice. Chair was delivered by a great delivery company, on time, courteous.
Beautiful product, quality material, well made.
I was very pleased with the whole buying process. It was easy. Receiving swatches and then the call to confirm my fabric and color choices was perfect! My beautiful sofa arrived sooner than I thought it would and was perfect!
My order arrived in great condition and just as I had pictured it. There were a couple of weeks' delay between notification that order was complete and contact regarding delivery. I wasn't in a big hurry, but a little better communication would have been nice. Overall, I found the experience to be a success and will order from them again.
Great purchase and the best price! Delivery was professional, clean, and simple.
We are extremely happy with our furniture. The quality of the leather is outstanding. Also the furniture design is both unusual and sophisticated-not something you would see in even an upscale furniture store. The love seat, the two recliners and the reading chair with ottoman (the latter in fabric) were all well worth the seven-week wait. The home delivery was excellent. We are happy campers!
The overall quality exceeded my expectations. My only reservation, a very minor one, is that I believe the chairs were advertised as extending to a fully horizontal position and they do not do so.
Excellent shopping experience. Delivery faster than expected.
These guys rock! Great recommendations, able to get someone on the phone to discuss and fast delivery.
I ordered a sofa. It was made poorly. I ask for my 2,185 back because they said money back guarantee. I call the same day. They gave me the run around and put up 2 months later. Please shop a pottery barn these people will not give you anything back. Family owned. Hustle you
Quality of furniture matches or exceeds those of well known brands. Purchased a leather recliner and my 6'2' husband approves.
From order to delivery it all went as promised!
From the business
Discount online North Carolina home furnishings store featuring sectionals, sofas and leather furniture all at the best factory direct sale prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members