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Clubfurniture

4.1

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Clubfurniture Reviews Summary

Clubfurniture has a rating of 4.1 stars from 718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clubfurniture most frequently mention customer service, delivery men and high quality. Clubfurniture ranks 8th among Furniture sites.

service
4
value
4
shipping
4
quality
4
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1,226 reviews

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Matthew G.
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There is a small imperfection in the finish on one of the arm rails. It is not a scratch, but likely an air bubble that formed in the stain in the application and drying process. I paid a lot for the chair, and it catches the light from all angles. It is difficult to ignore.

Date of experience: January 8, 2016
Nancy S.
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The chair we purchased turned out beautiful
January 8, 2016

The chair we purchased turned out beautiful. Lots of compliments. I would purchase from this company again,great customer service.

Date of experience: January 7, 2016
Ellen H.
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This company is the absolute best!
January 8, 2016

This company is the absolute best! This is the third time I ordered
Furniture from Club Furniture. The quality of the items was only surpassed by the courteous customer service. I tell people about this wonderful company all the time. Thanks!

Date of experience: January 7, 2016
Heather D.
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Jeff was a great help throughout the purchase process. Sending free samples of fabric in two days and helping me with that decision. My initial purchase had been discontinued and with his help I was directed to a similar product and received it in the same amount of time as the original order. Couldn't be happier with the service and my gorgeous new sofa.

Date of experience: January 7, 2016
Lisa E.
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The sofa was very nice overall
January 7, 2016

The sofa was very nice overall. I feel the chaise cushion is not as supportive as the other cushions. Overall the customer service was a great experience.

Date of experience: January 7, 2016
Adam S.
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Thank you
January 5, 2016

Thank you

Date of experience: January 4, 2016
Riverfarm B.
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December 30, 2015

Date of experience: December 30, 2015
W M.
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The chairs were beyond my expectations
December 18, 2015

The chairs were beyond my expectations. One word AWESOME!

Date of experience: December 18, 2015
Lsmith S.
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I poured over the leather sofa options for weeks before making my selection. Talked with Jeff a couple of times and we talked by email.
Always a pleasant experience. Found just what I wanted and the order process couldn't have been simpler. Love my new sofa

Date of experience: December 17, 2015
Stacey W.
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Easy order process, Friendly staff, and a good quality product - I truly love my sofa set and believe it will be around for years to come.

My only issue stems from the delivery service I received. I paid extra for the white glove delivery and I was very explicit about what I needed for delivery of my items. The delivery company was late, I had to be rescheduled which caused various issues. I was supposed to be on the front end of the delivery schedule to avoid late delivery the next time. Still arrived late. Again creating major problems. The drivers who unpacked didn't care and then went so far as to leave small light finger spots on the white fabric. Not cool

Date of experience: December 17, 2015
Linda H.
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I have poured over the leather sofa options for weeks. Have sent e-mails and chatted online with Jeff. Everyone has been very responsive!

Date of experience: December 16, 2015
nancy C.
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Great company, good customer service
December 15, 2015

Great company, good customer service. The recliner we ordered absolutely beautiful. Looking forward to doing business with the company again.

Date of experience: December 14, 2015
Kimberly B.
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I would really like to be able to see the furniture in my upholstery choice.

Date of experience: December 12, 2015
Emily Y.
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December 12, 2015

Date of experience: December 12, 2015
Lisa K.
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I was very pleased with everything from the beginning to the end of purchasing my new sofa. The way the purchase was done worked out perfectly. Putting in the order but no money was taken until receiving the swatches and making a confirmation over the phone. Made me feel so much better about what I was getting and no surprises. I received my sofa in a timely manner and couldn't be happier!

Date of experience: December 10, 2015
Brian O.
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Loved the ottoman that we received
December 10, 2015

Loved the ottoman that we received. Very good quality, ordering online was easy, and delivery was quick. I looked for a long time to find an ottoman of this size and was so happy when it arrived!

Date of experience: December 10, 2015
Livingston P.
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December 10, 2015

Date of experience: December 9, 2015
Kelly T.
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The delivery company couldn't find my furniture but one call to club furniture customer service and all was fixed and I had my wonderful chair in record time. Very pleased.

Date of experience: December 6, 2015
Ky P.
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Super easy ordering with tons of choices in fabrics. Loved the question and answer page that had any and all questions I had and several answers to each.
Took much too long to get the sofa.
Ottoman cover cushion is grey and my sofa is blue. That was a big disappointment.

Date of experience: December 1, 2015
Rene L.
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LOVE this COMPANY!
November 29, 2015

LOVE this COMPANY!
I really do love this company and furniture, but... I a very unhappy with my Margot sofa. I purchased once about a year ago which I LOVE! This one however, I truly HATE. The fabric is shiny and feels like polyester rather than the soft cotton cobblecloth of by other sofa. The color is also off. In addition, the cushions appear over stuffed and stiff. I would like to return it and start over with a different fabric. I may add a section, as well.
I called this weekend, but I see you are only open on weekdays. I will try to call tomorrow, or feel free to call me at XXX-XXX-XXXX.
Thank you~
Rene\' L

Date of experience: November 29, 2015

From the business

Discount online North Carolina home furnishings store featuring sectionals, sofas and leather furniture all at the best factory direct sale prices.


clubfurniture.com
Founded in 1998
Charlotte, NC, United States