Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Clubfurniture has a rating of 4.1 stars from 718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clubfurniture most frequently mention customer service, delivery men and high quality. Clubfurniture ranks 8th among Furniture sites.
We monitor reviews for authenticity
There is a small imperfection in the finish on one of the arm rails. It is not a scratch, but likely an air bubble that formed in the stain in the application and drying process. I paid a lot for the chair, and it catches the light from all angles. It is difficult to ignore.
The chair we purchased turned out beautiful. Lots of compliments. I would purchase from this company again,great customer service.
This company is the absolute best! This is the third time I ordered
Furniture from Club Furniture. The quality of the items was only surpassed by the courteous customer service. I tell people about this wonderful company all the time. Thanks!
Jeff was a great help throughout the purchase process. Sending free samples of fabric in two days and helping me with that decision. My initial purchase had been discontinued and with his help I was directed to a similar product and received it in the same amount of time as the original order. Couldn't be happier with the service and my gorgeous new sofa.
The sofa was very nice overall. I feel the chaise cushion is not as supportive as the other cushions. Overall the customer service was a great experience.
Thank you
The chairs were beyond my expectations. One word AWESOME!
I poured over the leather sofa options for weeks before making my selection. Talked with Jeff a couple of times and we talked by email.
Always a pleasant experience. Found just what I wanted and the order process couldn't have been simpler. Love my new sofa
Easy order process, Friendly staff, and a good quality product - I truly love my sofa set and believe it will be around for years to come.
My only issue stems from the delivery service I received. I paid extra for the white glove delivery and I was very explicit about what I needed for delivery of my items. The delivery company was late, I had to be rescheduled which caused various issues. I was supposed to be on the front end of the delivery schedule to avoid late delivery the next time. Still arrived late. Again creating major problems. The drivers who unpacked didn't care and then went so far as to leave small light finger spots on the white fabric. Not cool
I have poured over the leather sofa options for weeks. Have sent e-mails and chatted online with Jeff. Everyone has been very responsive!
Great company, good customer service. The recliner we ordered absolutely beautiful. Looking forward to doing business with the company again.
I would really like to be able to see the furniture in my upholstery choice.
I was very pleased with everything from the beginning to the end of purchasing my new sofa. The way the purchase was done worked out perfectly. Putting in the order but no money was taken until receiving the swatches and making a confirmation over the phone. Made me feel so much better about what I was getting and no surprises. I received my sofa in a timely manner and couldn't be happier!
Loved the ottoman that we received. Very good quality, ordering online was easy, and delivery was quick. I looked for a long time to find an ottoman of this size and was so happy when it arrived!
The delivery company couldn't find my furniture but one call to club furniture customer service and all was fixed and I had my wonderful chair in record time. Very pleased.
Super easy ordering with tons of choices in fabrics. Loved the question and answer page that had any and all questions I had and several answers to each.
Took much too long to get the sofa.
Ottoman cover cushion is grey and my sofa is blue. That was a big disappointment.
LOVE this COMPANY!
I really do love this company and furniture, but... I a very unhappy with my Margot sofa. I purchased once about a year ago which I LOVE! This one however, I truly HATE. The fabric is shiny and feels like polyester rather than the soft cotton cobblecloth of by other sofa. The color is also off. In addition, the cushions appear over stuffed and stiff. I would like to return it and start over with a different fabric. I may add a section, as well.
I called this weekend, but I see you are only open on weekdays. I will try to call tomorrow, or feel free to call me at XXX-XXX-XXXX.
Thank you~
Rene\' L
Answer: Fair still given me the run around. I have given Up on a refund
Answer: We just received our first Club Furniture order. Order process was seamless. Our leather sofa is stunning and well-made. 100% top grain leather, no bonded-leather nor color-match vinyl. Frame, cushions and construction are excellent. For half the price of anything comparable from a local retailer. Hustle? Definitely not.
Discount online North Carolina home furnishings store featuring sectionals, sofas and leather furniture all at the best factory direct sale prices.

