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Clubfurniture

4.1

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Clubfurniture Reviews Summary

Clubfurniture has a rating of 4.1 stars from 718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clubfurniture most frequently mention customer service, delivery men and high quality. Clubfurniture ranks 8th among Furniture sites.

service
4
value
4
shipping
4
quality
4
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Jim F.
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February 16, 2016

Date of experience: February 16, 2016
Lynn P.
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Nervous about ordering furniture sight unseen on the Internet? I was too! But... I did and couldn't be happier. 8 years later I just ordered new slip covers and it's like having a whole new set again. This is quality furniture that lasts! When the time comes to order new furniture for my family room, I will rotate my older set and get a new one for my living room without a second thought. You will not be disappointed with the look or quality.

Date of experience: February 13, 2016
Joe K.
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The chair is good quality, looks great and is a solid value for the price paid. After discounts, this was less than half the price of a "very similar" chair (though not available in the wide range of leathers at clubfurniture.com) from Crate & Barrel, and no sales tax! It was a relatively painless process. There was a loss of communication once the product was in the hands of the freight company and that process took longer than expected (though I am in California), but it eventually came together.

Date of experience: February 11, 2016
Stephanie S.
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After buying a couch and a bed, and both coming in beautifully, I know I can trust any and all quality at Club Furniture for all our future furniture purchases.

Date of experience: February 11, 2016
Shelley C.
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Great range of styles and colors and the added benefit of top quality American-made craftsmanship.

Date of experience: February 9, 2016
S W.
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Fantastic!
February 6, 2016

Fantastic! It scared me to death to order a COUCH online. I relied heavily on the reviews of previous buyers. I would like to add to the chorus that this is a SPECTACULAR leather/wood sleeper sofa. We even slept in it over night to see what our guests experiences would be. Very comfortable! I really appreciated the time the staff spent with me answering questions about the leather options. He was knowledgeable, patient and made the purchasing experience a pleasure. One word of caution - the delivery men had to work hard to get it into the room. In the end they had to take the door off the hinges. Because of the slight flair to the legs they could not stand it on end. (we love the flared legs!). They managed somehow without damaging the leather or wood.

Date of experience: February 6, 2016
Jeannie W.
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I was happy with the couch but it took a very long time for the couch to be delivered. That was the fault of the delivery company, but it asks for rating of products/services, so I had to reflect my disappointment in my rating. Club Furniture did everything they could to rectify.

Date of experience: February 1, 2016
David B.
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January 30, 2016

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Date of experience: January 29, 2016
Michelle M.
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Nice selection of fabrics and styles
January 27, 2016

Nice selection of fabrics and styles. My sofa is really lovely.

Date of experience: January 27, 2016
Miss K.
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January 23, 2016

Date of experience: January 23, 2016
Chris c.
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Very easy and loved all the choices!
January 19, 2016

Very easy and loved all the choices!

Date of experience: January 19, 2016
Morpheus M.
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This was my second experience buying furniture online. The first purchase from another manufacturer was returned because of a tare in the leather and shoddy seams. So my order from Club Furniture was made with much more scrutiny, researching the company's history and customer satisfaction. The quality of the materials used was important, but more so, that American workers made my furniture.

The web site provided detailed information and was easy to navigate. I received a confirmation call from a company representative in order to confirm my choices and to describe the series of steps up to delivery.

Delivery went smoothly. The deliver personnel were efficient and respectful.

I am very satisfied with the entire process and quality of my purchase.

Date of experience: January 17, 2016
Gary G.
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Excellent on all accounts!
January 17, 2016

Excellent on all accounts! Will buy again!

Date of experience: January 16, 2016
Peggy O.
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Absolutely love my new bed and matching nightstands! Took a little longer than expected, but it was worth the wait. They style and quality of the furniture pieces are outstanding! Best quality furniture in my entire house!

Date of experience: January 14, 2016
Jim D.
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The selection and ordering process was very straight forward and I really felt the customer service was outstanding - extremely personable.

Date of experience: January 13, 2016
T T.
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When using the website to order I would like to be able to make changes from the cart without actually starting over completely, but other than that one minor detail, everything else was great. The sofa I ordered is really nice, the fabric looks great and the customer service that you receive via phone is wonderful. Everyone that I spoke with during this process was so nice and helpful. The price for the product that you receive is amazing! I purchased this sofa for a vacation home and as soon as I can afford a new one for my permanent home I will definitely be purchasing my custom sofa from Club Furniture.com. I am extremely satisfied!

Date of experience: January 13, 2016
online s.
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Chair is beautiful!
January 13, 2016

Chair is beautiful! Shopping was easy. Delivery service great.

Date of experience: January 13, 2016
Jeremy T.
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Great service and furniture
January 11, 2016

Great service and furniture.

Date of experience: January 10, 2016
Camille W.
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I was looking for an over sized chaise and found this one. We love it. Great price and love how they send the fabric samples and confirm everything with a real person.

Date of experience: January 9, 2016
Rachel U.
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I ordered a quick ship sectional right before the holidays. I was very worried the furniture would not arrived on time and called Club Furniture and Darren took care of making sure my set was delivered in time for Christmas. He called me personally several times to communicate when the items would be shipped and when they would arrive. Turns out my furniture came a day early which worked out perfect! When it arrived, it was beautiful, even better than what I had expected, and I felt like it was excellent quality and a reasonable price. I have already recommended club furniture to a friend!

Date of experience: January 8, 2016

From the business

Discount online North Carolina home furnishings store featuring sectionals, sofas and leather furniture all at the best factory direct sale prices.


clubfurniture.com
Founded in 1998
Charlotte, NC, United States