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Clubfurniture

4.1

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Clubfurniture Reviews Summary

Clubfurniture has a rating of 4.1 stars from 718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clubfurniture most frequently mention customer service, delivery men and high quality. Clubfurniture ranks 8th among Furniture sites.

service
4
value
4
shipping
4
quality
4
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1,226 reviews

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Gerald B.
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Very pleased with the entire experience and dealings with Clubfurniture

Date of experience: July 22, 2016
Jackie K.
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Ive never ordered furniture online
July 20, 2016

Ive never ordered furniture online. I was Leary about not being able to check the quality. Ordering was simple. Delivery of the product took twice as long as I was told. I had bought furniture that was already built and ready to go. When trying to contact the courier I could ever get an answer or a call back until I called Club Furniture after a few fail attempts. The furniture arrived after several weeks.

I love the fabric and the color. I really love the feel, quality and durability of the couch. The chair and ottoman feel cheap they are very light and constantly move and shift when sat in because the are so light in weight. Also it's a down blend supposedly which was why I choose this and it doesn't feel like it at all on any of the 3 pieces I ordered.

Date of experience: July 20, 2016
LINDA H.
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Excellent quality custom made slipcovers at a reasonable price. We hope to enjoy them for many years to come. Club furniture customer service reps we're very helpful in helping pick the best durable fabric for my slipcovered sofa and loveseat at my vacation home. The fabric samples were a big help in deciding best color and fabric.

Date of experience: July 18, 2016
Barbara L.
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I wanted to replace the cover to a chair I bought three years ago. Everything worked perfectly. I was able to select the perfect fabric. The associates were extremely helpful in checking my original order and making sure I was completely satisfied. I now have a whole new chair!

Date of experience: July 17, 2016
Bossless K.
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Transaction was very professional with timely updates during the process.

Date of experience: July 14, 2016
Cindy I.
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Was very pleased with customer service, samples received quickly. They tell you exactly what to expect. Ottoman is gorgeous. Beyond our expectations!

Date of experience: July 14, 2016
Katherine W.
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I love this sofa!
July 13, 2016

I love this sofa! It is perfect for my small house. It is beautiful and comfortable
Thank you

Date of experience: July 13, 2016
M J.
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I ordered from ClubFurniture.com when another company left me in quite a mess. Not only did ClubFurniture.com help me out of my sticky situation, they were NICE, precise, straight forward with me, played NO games, and delivered QUICKLY and delivered exactly what they said they were going to. I was EXTREMELY satisfied with my purchase. And I will definitely be purchasing from them again. I truly had never even heard of ClubFurniture.com before, but now after my flawless experience with them, will be spreading the word to everyone I know! Thanks ClubFurniture.com

Date of experience: July 13, 2016
laura d.
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July 6, 2016

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Date of experience: July 6, 2016
Tim I.
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Sales person was very knowledgeable and helpful. Glad I was sent the swatches. I actually ordered a color slightly lighter than the picture on the web site. Love the chairs, I got two and an ottoman. Very Pleased!

Date of experience: July 5, 2016
Robert B.
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Nice selection of recliners!
July 1, 2016

Nice selection of recliners! I particularly liked that I could see samples of the leather and had the opportunity to change my decision on my initial selection upon receipt of the first sample to review. The telephone follow up also made the shopping experience seem more personal. The delivery experience was okay; however, I felt pushed to schedule at the convenience of the scheduler very early in the morning on a Sunday morning, and they were obviously in a hurry to return to North Carolina once they had delivered my recliner. Overall, though, this was a great experience, and I highly recommend the site, their products (love my recliner), and the top-notch customer service.

Date of experience: July 1, 2016
Gerald B.
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Club Furniture delivers on its promises BIG TIME!

Date of experience: July 1, 2016
Cathy S.
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We had a long experience shopping for new leather furniture, it had to be American made, it had to be well made, and it had to come at a good price. We found all three at Club Furniture. The process was incredibly smooth, from placing an order to the wonderful folks who placed it in our living room. Who knew buying furniture over the internet would be so easy. And our dollars support North Carolina jobs that is even better.

Date of experience: July 1, 2016
Anthony E.
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Great communication, chair arrived quicker then expected. Would definately do business with them again.

Date of experience: June 30, 2016
Zee Z.
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I ordered swatch samples which arrived with a $50 gift card. The wording indicates the $50 is valid in conjunction with other offers. Yet, when I entered the savings code, the current March Madness discounts disappeared and only the $50 remained. The total $$ of my order was increased. I had to re-select the order and left off the $50 savings code. A small detail, but a problem non the less. I am looking forward to receiving all available swatches for the chairs. I am anticipating that this will be a positive experience! Thanks!

Date of experience: June 24, 2016
Kristina X.
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This is my second slip covered sectional from Club Furniture. My fist couch lasted 12 years. Darrin worked closely with me to find the dimensions in which I was used to and I wanted the arms to be straight instead of rolled so he was able to customize that for a small fee. My couch arrived safe and sound this week and we are loving it! Thanks again Club Furniture for the quality product!

Date of experience: June 24, 2016
Azrang L.
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Received my order much earlier than expected
June 23, 2016

Received my order much earlier than expected. The recliner was wonderful and exactly as pictured on the web site. Delivery people were prompt and courteous. Will be ordering again.

Date of experience: June 23, 2016
Jen O.
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Love love love club furniture, everything from start to finish was a wonderful experience. Customer service was fantastic, they helped me to choose the right size and fabric. Delivery went flawlessly and the sofa was even nicer in person! I will only buy my furniture from club furniture from now on! Thank you for amazing customer service and a beautiful sofa!

Date of experience: June 22, 2016
Marsha P.
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We love the chair
June 22, 2016

We love the chair - my husband had buyers remorse after we made the purchase but that all went away when he saw the finished product. The only thing that was not perfect about the transaction was the delivery time, 6:30 a.m. That is just because we are late night workers and do not get up that early in the morning. Actually is was not that bad, I was out of bed and had a productive day before work. The delivery boys explained that they had a 14 hour drive to their next delivery, all was fine. Me just wining, like my sleep.

Thank you for the quality chair and for the many years of enjoyment we are anticipating from it.

Marsha

Date of experience: June 22, 2016
BFM C.
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I love my Christine slipcovered sleeper sofa
June 22, 2016

I love my Christine slipcovered sleeper sofa. It is GORGEOUS! Before ordering I had questions about fabrics, sofa design, and various upgrades. Customer Service answered every question completely and everyone was helpful and caring. When the sofa was delivered it was even more beautiful than I had imagined. Also, the delivery company that they use is the best. I was having the sofa delivered to a different address in a different state than my home, and they worked around my schedule and coordinated the delivery so that it was convenient for me to be there. I highly recommend Club Furniture, both their products and their service.

Date of experience: June 22, 2016

From the business

Discount online North Carolina home furnishings store featuring sectionals, sofas and leather furniture all at the best factory direct sale prices.


clubfurniture.com
Founded in 1998
Charlotte, NC, United States