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Clubfurniture

4.1

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Clubfurniture Reviews Summary

Clubfurniture has a rating of 4.1 stars from 718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clubfurniture most frequently mention customer service, delivery men and high quality. Clubfurniture ranks 8th among Furniture sites.

service
4
value
4
shipping
4
quality
4
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1,226 reviews

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Taral I.
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Very good service!
August 21, 2016

Very good service!

Date of experience: August 21, 2016
Mike Z.
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Couch, chairs, and ottomans as well as their covers are very positive additions to my home. Design, comfort, and workmanship are at a very high level. Excellent customer service as well as contracted delivery service that unwrapped and placed all 7 pieces and disposed of cartons and packing. Very pleased with this purchase. If I had more room I'd order more.

Date of experience: August 20, 2016
Teresa Y.
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I am very happy with my choice to buy from Club furniture. They answered all my questions and were both patient and helpful in helping me to decide which leather to choose for our lifestyle. Delivery was sooner than expected and my order was delivered in perfect condition right into my family room. The quality is exceptional!

Date of experience: August 18, 2016
Ben K.
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I could not be more pleased with my purchase of a leather chair from Club Furniture. It certainly was a gamble spending that much money on a chair that I had never seen or sat in - even though I knew you promised free returns if not satisfied. I can't describe how relieved I was when it arrived and we unwrapped it. What a beautiful, high quality built chair! I am looking at it right now and it looks even better than the photographs on your website. I wanted a small leather recliner and everywhere I went all I could find were huge and not particularly high quality chairs. Thanks for making such beautiful furniture in the USA.

Date of experience: August 18, 2016
Ronda G.
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Found this piece for $400 less than anywhere else!

Date of experience: August 18, 2016
Olga O.
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Everyone was amazing from the sales force to the delivery team. I will not only recommend but I will ship again without hesitation!
Thank's. OF, Miami

Date of experience: August 17, 2016
KMK I.
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Took longer than expected
August 18, 2016

Took longer than expected. Not quite as plush as I would expect a tufted leather item to be. This piece also feels more like vinyl than leather. Not sure why that is. Once I paid and heard nothing for a week, I contacted customer service regarding delivery. I got a bit of a story, I think. Overall, the piece is the size I wanted, so it works.

Date of experience: August 17, 2016
Heidi J.
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We absolutely love our beautiful furniture!
August 17, 2016

We absolutely love our beautiful furniture! This is the first time I've ever had brand new furniture! Thank you!

Date of experience: August 17, 2016
Carol O.
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Shopping was relatively easy
August 16, 2016

Shopping was relatively easy. Made in America, yay!

Date of experience: August 15, 2016
Bob T.
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Good furniture, good delivery
August 15, 2016

Good furniture, good delivery

Date of experience: August 15, 2016
Melissa B.
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I called to inquire on getting a quick delivery sofa. I had the best customer service! I got exactly what I wanted just in time for guests. The quality is impeccable! There is no reason to go to any furniture store locally, you will get much better products through clubfurniture.com!

Date of experience: August 11, 2016
nschaffel F.
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This is my second purchase from Club Furniture
August 12, 2016

This is my second purchase from Club Furniture. The first was an apartment size sectional. This time it was a full size sectional. Quality and price are top notch. Delivery personnel were very cooperative and on time.

Date of experience: August 11, 2016
Rowe c.
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Service was professional though hard to speak to human voices.
The one Hughes concern is the putrid smell in all 4 of my chairs. I need this to be abated or picked up

Date of experience: August 10, 2016
Ruth H.
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The chair is beautiful and delivery was great
August 11, 2016

The chair is beautiful and delivery was great. Delivery people were very nice and helpful. No damage at all.

Date of experience: August 10, 2016
Beulkej S.
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Good experience
August 10, 2016

Good experience. Great customer service. I was missing two arm chair plugs and they did the followup with the manufacturer to get them shipped put quickly

Date of experience: August 10, 2016
Chris A.
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It took about 16 weeks to receive my sofa, which is about twice as long as I expected it would take. And when the delivery time finally arrived, I was given barely any notice and had to rush to prepare the space for the sofa to be delivered. On the day of delivery, the showed up about 4 hours before the window they gave me and asked for me to come home despite meetings that I had going on at work. The furniture quality and customer service from club furniture was excellent, but the time it took and delivery process definitely sub standard.

Date of experience: August 10, 2016
Elizabeth T.
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Customer service was excellent, very friendly and professional. The delivery team was also very friendly and arrived well within the time window specified.

Date of experience: August 10, 2016
Lisa G.
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...
August 10, 2016

Date of experience: August 10, 2016
Lils m.
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I needed a new chair and while searching on line, I saw many attractive chairs, but discovered most were made overseas. Then I searched for American made furniture and found Club Furniture. Not only is my chair made in America, but I was able to customize it to my liking. It is lovely; the service, product and delivery were exceptional.

Date of experience: July 28, 2016
Jenice F.
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Love my new couch
July 28, 2016

Love my new couch. Great employees, deliver team has wonderful. Only thing I would change would be receiving larger fabric samples.

Date of experience: July 28, 2016

From the business

Discount online North Carolina home furnishings store featuring sectionals, sofas and leather furniture all at the best factory direct sale prices.


clubfurniture.com
Founded in 1998
Charlotte, NC, United States