CleartripReviews 264

I used Cleartrip to book a hotel for my trip to Dubai and while I was booking the transaction got failed and they deducted the money from my card, after a long search on the internet I fount the customer service number as their website doesn't show any contact info and took a very long time to get an available agent to talk to me. However, this agent wasn't helpful at all and he didn't know anything he told me that I will get a refund within 7 days but I didn't cancel the booking it was their fault! And now after spending all the money that I possessed on this scam website I was left with no money and my trip is canceled! NEVER EVER BOOK WITH CLEARTRIP IT IS A FEAUD!

By far the worst travel company I have ever dealt with. No customer service, no help at all and very inconsiderate. After booking my flight and deducting the money from my account due to their system faults, after calling and speaking to 6 different agents and yet no help was offered, they came to a conclusion of refunding the money to my account which will take 5 working days. Keep in mind that I have bills and other pending payments to make. Do not book through them, they will waste your time and money. So now, I'm stuck with no flight ticket and insufficient money to book a new ticket and will have to wait 5 days, if not more to make a new booking. And that wallet/cashback coupon they lure people into making their bookings through them does not work or exist. It is the whole reason my booking has failed apparently, when in fact at the check out of my booking, it was automatically selected along with my debit card. What a shame.

Do NOT deal with Cleartrip ever. I regret booking my ticket with them on July 1,2018 for a flight for the 10th of July - 15th of July 2019. The money was deducted from the account but no ticket was issued. I phoned customer support and they said the money will be refunded in 2-3-4-5 days (there was really no uniformity between them). I phoned them and the only thing they can offer is to provide a link to. Guess what! Pay them more money. The amount was 1, 20, 832 rupees. So yes. NEVER book with these frauds.

I don't recommend anybody to use cleartrips service not even on my enemy, they lied over the phone saying I would be refunded in no less then one day, I then call after 5 days and one of their rude consultants say you will get your techno in 4" days, again now they are saying you will get your money in 0 days, I mean just send it already wtf is zero days service is appualing

Any news about my refund money. Since March 21 almost 2 months already. Everytime I will call mr. Rohan the supervisor told me he will call me back within 48 hours. But he did not call me back. And then I called again he told me that he will call me back that day and again I didn't receive any call even to any agent. I dont know if they playing only the customer. They said binayak told me Rohan is there after he hold the call he told me Rohan left already and then he hold me again he said Rohan is busy. All of your agent are lying really they dont know how to handle the customer complain especially the supervisor name Rohan. They can't give me any manager on duty or any supervisor this is the first time that I encounter the company without manager or supervisor on duty. Maybe it's better to post this feedback to the Google or to your Facebook account. Now I believe now to the people that posting bad feedback in your company. Just tell me only If i will received my money or not. You told me me that you will get back to me but you didn't give any answer. Same only the call center. I hope this message you gonna take action. This is the first time that I book in cleartrip but maybe the last it's a very bad service bad management. Poor management

I booked a round trip flight with cleartrip. When I noticed that I booked wrong dates by mistake I called them same day itself for amendment. The call centre executive pointed out that it will be less costlier for me if I cancel and make a fresh booking than amending the date. Since I could not do it from my mobile app she convinced that it may be a technical glitch and she agreed to do it from their end and offered me to expect refund in 5 to 7 working days. Since then I have been calling them regarding the matter over the past 6 weeks but always with the same response as sorry, will escalate to higher management, top priority, will call back in 48 hours etc etc. If we ask for high management number they give other number which ends up in the same call centre. Sometimes they give us our complaint number to trace later which nobody can if we call again. I asked for their local office location in Dubai for me to make a personal visit which was denied as well. They give false assurances that it will be resolved in 48 hours but nobody cam be accounted for when we call again. Please use their site if you prefer not to loose money and dignity.

Worst costumer service EVER.
Worst costumer service EVER.
The contact number is always out of service, even if you are lucky and the number is worming you spend a quite good time until someone pick up your phone.
Refund process is so annoying and it can take up to 1 month... I don't know what are they doing with our money this long period of time.
My flight was cancelled from airline in March 24 2019 and today it is April 22nd and still my money is with Cleartip!

Heads up people... these guys are fraudsters!... their system charges your twice and no matter what you do... they do not accept the mistake, they have a policy for everything just not to accept their mistake. After having realised what I have gotten into went online and read up about them... was shocked to know that I am not the only one... 100 of others have the same issue and all have been denied refund... read for yourself... https://www.trustpilot.com/review/www.cleartrip.com - just search for more online, there are many other review sites all filled with complaining customers. Such a company should not be allowed to operate!

Worst experience from a trusted band like cleartrip they have cancelled my flight and now not rebooking my flight. After 7 days I will get the money by that time the price of the flight will be 3 time the price in which I have done and when I ask them y they say we r just the third party but I have done my booking from u guys right believing in cleartrip so this is to all the first time users who does the booking from cleartrip its same as the droid company tho says believe us but when u need they say who r u and disappointed with the service... the only thing agents say is sorry nothing else. I m sorry for trusting cleartrip now I will suggest and let other people know about claertrip scam and m glad to know the truth...

Clear trip and Jet airways together is
Clear trip and Jet airways together is
Clear trip and Jet airways together is the worst combination ever,
We have booked our ticket from Coimbatore to Toronto via cleartrip and all of a sudden the airline have cancelled our ticket. When we call customer care they are all bunch of fools who have very different answer to each other... they were suppose to get back to us within 2 days but all in vain... we have waited but no calls came back. Asking for refund they say it will come after 07 days. That means after my travel date... This way they are just making fool of us and making people forced to book ticket urgently at a high price.

I would never suggest anyone to use Clear trip neither will i ever use clear trip again. WORST TRAVEL WEBSITE EVER!

For my reference would share my trip id so that someone will get back to us... but i think all will be in vain...
Trip id *******3166

I have the names of the people whom i have contacted and how they treated a senior citizen

Please dont do booking with clear trip... I booked ticket and bcoz of typing mistake i spelled my name wrong for 10 days i was calling them to do the correction every day they were like we are working and then they said emirates is not allowing us and when i called emirates they said we can do it in an hours just ask them to do... But cleartrip was lieing they wanted me to cancel the ticket and when i cancelled they said with in 5 to 7 days you will get refund bt now its been 10 days i dont get my money back please my advice is dont do any bookings with them