CleartripReviews 264

This is Umesh Ravichandran from Dubai. I am also facing the same issue. I booked my flight tickets for in Indigo Dubai to kochi through claertrip website but unfortunately because of covid 19 Indigo cancelled my trip so i cancelled my flight tickets both Indigo and cleartrip websites but still now i haven't got any feedback from claertrip. I am continuously following but no reply. My Trip ID is **************. I lost my job and I booked tickets through credit card but still now there is no response from cleartrip. I Kindly request not to use cleartrip they are frauds...

Never book ticket from CLEARTRIP - before booking you can check the support. They dont have a working contact number at least. In march 19 - 2020 i have calcelled my ticket as per the message from spicejet. The airlines are refund the amount to the agent ( Cleartrip) till 06-07-2020 they dint refund the amount. They are not ready to refund for anyone. I don't know why no one is taking an action against them. #bancleartrip

The worst kind of service i ever encountered in my entire life! I canceld my flight due to covid 19 situation last march 14th 2020 and they sent me an email that it will take 5 to 8 working days. After that 5 to 8 woeking days they told me again that they have a new policy due to pandemic they will extended the 5 to 8 working days refund to a 60 days! So i dont have a choice is to wait that 60days. Then the 60 days came no one initiate from the team cleartrip to send a message regarding my refund or even try to call me i gave my contact number to them and i tried to call them but no one picking up my calls so i send again an email to them asking whats the status of my refund but they are not replying my last email to them until now i didnt get my refund!

Please cleartrip company do an actions on your clients refund i need my refund spcially were under now the pandemic situation. Actually i had two (2) pending tarnsaction of ticket refund one for me and one for my sister. Im adding the proof of refund photo

Please! Please! Please!

Thanks

Its been 80 days and unable to returning the money back, not answering the phone, same emails are repeating again and again which has no meaning. And main point not returning the money back.
So bad service. They even not deserve single star that much bad quality of service. They are playing with my money.
Every 60 days they are saying another 60 days, is this such king of drama.

Company should not do with customer's money. If you are not able to provide the flight ticket service than pay back.

I booked flight from Mumbai to Varanasi for 22nd April for family. While booking I searched and find prices were same onClear trip and Indigo, same time I received call from clear trip and she suggested it's ease for you you book with clear trip and I do same. After some time I booked one more ticket for me through Indigo site at same amount. Due to the COVID I cancelled All tickets and got full refund of ticket which I booked through Indigo site but when I connected with clear trip they said Indigo is not giving refund to us. I connected to indigo customer care and they said they refund full amount to clear trip. Still my conversation is going on but their response is pathetic. I suggest please don't book any ticket through these cheaters. Always prefer airline sites..

We booked ticket in air india flight to and from sharjah to trivandrum from march 6th and return from april 8th we tried to book the ticket on february 1st. I was trying to book the ticket by using my wives cleartrip Id. Just before doing tbe payment for booking we got a call from cleartrip and the person in the line asked me not to do the payment as there is some error in my name. So he told me that he will help me to book the ticket. Later he send me two link to do the payment. Then he send me the copy of ticket. So it is clear that the ticket was booked under his id. Now I am suspecting that he had done that for his personal benefit. Because of that now I am unable to reschedule my ticket, the trip id and email id is not matching. And no persons from clear trip is helping us to reschedule it. It is really unfair. The staff from clear trip is intentionally trying to cheat customers for there own benefit.
I had send several email regarding this issue. They all are work at home. For us, we are under this great trouble. Now we are unable to contact the person also.
So I want to reschedule my ticket or I want the details of cancellation and refund, which is possible.

Didnt show refund amount. When i purchased ticket i paid extra amount so when i cancel the ticket i will get full refund and i should get full refund. What is this it will take 60 days to process the refund r u joking. Really worst policy you guys have 1st and last time i am purchasing from clear trip. You should have customer care person not online. Many things are not clear online if more question need to be asked their is no one and their is no details if you have office in UAE or not and if you have where its located.

Worst customer service ever! I have been trying to get in touch for weeks now! My flights have been cancelled due to coronavirus and there is no option of a refund for my flights on your website. If the airlines are refunding then why is Cleartrip not allowing a refund?! No calls are being answered and no emails are being responded to! This is extremely upsetting and disappointing! Worst customer service I have ever come across!