CleartripReviews 264

Never ever book tickets through Cleartrip. I had a terrible experience with Cleartrip recently. Booked tickets through Cleartrip for my family. Had to cancel the tickets because of current corona situation. Even though the airlines (Indigo) cancelled the tickets with full refund, Cleartrip has deducted considerable amount from the refund amount. And their customer service is absolutely worst and pathetic, not able to reach at any way. I understand from online complaint section that many people are suffering because of unprofessional and unethical attitude of Cleartrip.

Cleartrip never responded to my email queries on time. Currently the online customer support is inactive. Horrible customer support and whenever you call to their customer support phone number in response you will be responded with a statement that " due to high volume of calls you are in a que and shall be attended shortly" which is usually never attended. Last time when I called them, I was notified with 5 days waiting period to be attended by their customer service. Can you believe this.

The email says it all they got the money back from the airline but they never refunded to me and they have been writing automated, intimidating emails adding more nails to the coffin!

Tried to cancel before 4 days from the trip date- from cleartrip site,
But page not available mean i cant do change date or cancel the trip,
Site cancellation link not working, when i call to customer care they told should be do cancel 24 hours before, i answer i am trying since from 4 days on your site but cancel page not working-they said they cant help and no refund available, so that time on wards i stopped using for book flight by cleartrip.

I booked a return flight Goa to Mumbai April 2019 Air India rescheduled one of the flights after numerous phone calls ( beware mobile number not landline) still not got our refund back They don't answer emails don't pick up phone calls if they do they hang up this is a disgrace Would advice no one to book with Cleartrip they should be stopped from trading They must owe hundreds of pounds to customers who have problems Don't book Cleartrip Mr and Mrs Croft

I booked my flight through cleartrip for my travel from Singapore to Bangalore for 11 Feb2020. Then the flight was cancelled by go air airline. They haven't refunded my money until now. Its been a month already. Nobody is responding to calls or emails. Such a bad experience. They have taken my all money.

CleartripID **************. After writing my bad review after 2 months of chasing back my money, i received a call requesting the new trip booking cost details after they have failed to book my seat with the airline. They have told me it will take 5 to 7 working days for refund. It is already 2 weeks and I still did not receive my money. Since then, I called many times the agency and they have blocked my number. It is fraud to get back my money and they will never pay me back. AIRLINES please break contract with this agency as it is a fraud, thief and liar.

I have booked a ticket on cleartrip on 9th of February 2020 from Dubai to cochin for 3 people at 2400 AED. I am travelling on April 9th. We book the ticket in advance to avoid any price fluctualtions. But 2 days later the price has moved to 1600 Aed. So people who book in advance to avoid price hike are cheated. They run it like stock market. Every minute the price changes. They dont even bother when we call and inform this. They are cheaters and dont bother to book through cleartrip.

I am Rahul i booked flight 7 dec 2019 DXB TO DELHI FROM CLEARTRIP. MY TRIP ID **************. I GOT MSG FROM OMAN AIR SIDE. YOUR FLIGHT WY247 ON 7 DEC 2019 HAS BEEN CANCELLED DUE TO OPERATIONAL REQUIRMENT. I SPOKE TO CLEAR TRIP...
THEY TOLD ME WE CAN'T GIVE U REFUND
WE GIVE U ALTERNET OPTION
7DEC DXB 17.50 18.30 MCT
8 DEC MCT 04.20 09.00 DELHI
BEFORE MY FLIGHT JOURNEY ONLY 6 HOUR AND NOW U CAN SEE ITS MORE THAN 20 HOURS.
Very bad service. Zero rattling for my side