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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Got my order in less than 2 days! Service is top-notch and fast! Will definitely order via Clearly again next time around.
Good but even though I have the no signature required with Fedex, he stated that because a signature was required from the sender, he couldn't leave it. Doesn't make sense. I wish it was sent signature not required.
Hi Monique, thank you for your review and feedback. We're truly sorry to hear of the issues encountered with FedEx regarding your delivery, but we're so glad to hear that it was easily resolved and that you have successfully received your package! We're looking forward to 'seeing' you again real soon! If there is anything further we are able to assist you with, please do not hesitate to reach out! - Team Clearly
Received product in a timely manner. Quality product. Easy to order online.
We're glad to hear this! Thanks so much for your review and feedback! We aim to make ordering and receiving your order from us as easy as possible for all our customers! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
It wasn't tthe best. I had to follow up many times for my order and why it was delayed
Hi Hoang, thank you for your review. We apologize for the delay caused with your order. We know the eyewear we provide is a critical part of our customer's everyday lives, and we understand timeliness is so important when you're relying on our product in order to see. We really like to reach out to you and see how we can help with this. Thank you for your patience and understanding. - Team Clearly
Exactly what I ordered, cheaper than my local eye place and quick shipping
Everything arrived very quickly and in great shape
I would have preferred to receive my order via Canada Post. I live in a condo so it's far more convenient because they actually leave the parcel in my mailbox.
We are so sorry to hear this, Basia. It's important for us that you receive your contact lenses quickly, and your order may have been upgraded to FedEx to ensure a faster delivery - we're so sorry it's created a poor experience! Someone from our Customer Care team is going to reach out to you directly, over email, to provide further support! Thank you for your patience. -Team Clearly
Quick service and good quality. Will order again from this company. Thanks
Definitely recommend to use clearly to shop your lences online.bi received my order really quickly and it was easy to choose what you need
As always, I had great service and fast delivery. Thank you very much
Clearly was outstanding service! Some of the best customer service I've had in years. Thank you to the Clearly leadership team for empowering their employees.
Low price, product consistently arrives earlier than expected. Really happy with Clearly.
I ordered these specifically for a backpacking trip and was worried they would not come on time since it said 2 weeks till arrival. It surprisingly only took a week which is awesome!
My contacts came fast after shipment and it was easy to find my order online.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hi Rachel, thank you for your review and feedback. We're so glad to hear that your entire ordering experience was a great one! We're sad to see that a 1-star review was received, although we're always wanting to hear how we can improve our services to reach that perfect 5-star mark, so we're looking forward to hearing from you again real soon! If there's anything further we can assist you with, please do not hesitate to reach out! - Team Clearly