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Clearly

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Transitions
July 22, 2021

The shady lenses work! I don't squint anymore. Still need shades, but not as much.

Date of experience: July 22, 2021
Canada
1 review
0 helpful votes
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Contact lenses
July 22, 2021

Quick and efficient service. Delivery arrived earlier than the anticipated date.

Date of experience: July 22, 2021
Canada
1 review
0 helpful votes
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Great company
July 22, 2021

Very easy to order and quick delivery easy to go in and put of website

Date of experience: July 22, 2021
Canada
1 review
0 helpful votes
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Great service
July 22, 2021

Contacts are always on time and my experience with them has been excellent

Date of experience: July 22, 2021
Canada
1 review
0 helpful votes
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Good stuff
July 22, 2021

I ordered. It came. Amazing. Absolutely amazing. Amazingly amazing.

Date of experience: July 22, 2021
Egypt
1 review
0 helpful votes
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Fantastic! Thank you as always
July 22, 2021

Superb service and quality! Nothing negative to indicate or preferences for future consideration.

Date of experience: July 22, 2021
Canada
1 review
0 helpful votes
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Great contracts
July 22, 2021

Fast shipping, great price and choices.
Easy to order and reorder.

Date of experience: July 22, 2021
Canada
1 review
0 helpful votes
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Contact lens purchase
July 22, 2021

I had a great experience. My purchase was delivered quickly and correctly. Thank you!

Date of experience: July 22, 2021
Canada
1 review
0 helpful votes
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Satisfied!
July 22, 2021

It was easy to re-order my contact lenses. The order time was slightly delayed due to a supply issue.

Date of experience: July 22, 2021
Angela C. — Clearly Rep
over a year old

Hi Sammy, thank you for your review. We apologize for any delays which were encountered with your order. We know the eyewear we provide is a critical part of our customer's everyday lives, and we understand timeliness is so important when you're relying on our product in order to see, so we appreciate your patience and understanding with us on this. If there is anything further we are able to assist you with, please do not hesitate to reach out! We look forward to 'seeing' you again real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Reliable and quick service
July 22, 2021

Reliable and quick service as it has been for many years.

Date of experience: July 22, 2021
California
1 review
0 helpful votes
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Excellent Customer Service!
July 22, 2021

I had ordered the wrong size contact lenses, Alea, at telephone customer service, was extremely helpful. She processed the return, the refund, and ordered the correct size for me. The new lenses arrived within 2 days! She was very polite, professional, and friendly. It's a pleasure to be a valued client and treated so well! Thank you!

Date of experience: July 22, 2021
Canada
1 review
0 helpful votes
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So easy!
July 22, 2021

Very easy to order and have contacts shipped to me. Saves time and frustration and extra pickups at the optometrist's office.

Date of experience: July 22, 2021
Canada
1 review
0 helpful votes
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Good product. Good price.
July 22, 2021

Order is always delivered promptly. Quality product. Ease of ordering.

Date of experience: July 22, 2021
Canada
1 review
0 helpful votes
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Lenses
July 22, 2021

Great, speedy delivery and the right contacts. Comfortable to wear as well

Date of experience: July 22, 2021
Canada
1 review
0 helpful votes
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Product received on time
July 22, 2021

I am satisfied about this contact lenses. They are exactly what I needed, and the package deal is great for me too.
Will definitely order there again.

Date of experience: July 22, 2021
Canada
1 review
0 helpful votes
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Speedy delivery
July 22, 2021

The eye-candy is a plus. I'm super happy to try the new coloured contact lens and I feel very comfortable with it on first try.

Date of experience: July 22, 2021
Canada
1 review
0 helpful votes
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Best
July 22, 2021

Fast delivery and exactly what I wanted. Better price than in town. Will order again

Date of experience: July 22, 2021
Canada
1 review
0 helpful votes
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They are perfect
July 22, 2021

Exactly what I wanted, fit nice and feel comfortable

Date of experience: July 22, 2021
Canada
1 review
0 helpful votes
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I am the loyal customer of clearly many years. They provided the excellent service. Thank you!

Date of experience: July 22, 2021
Canada
1 review
0 helpful votes
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I receive my order it was great
July 22, 2021

It was great thank you! An awesome experience as always

Date of experience: July 22, 2021