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Clearly

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

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Canada
1 review
0 helpful votes
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Fantastic
July 24, 2021

Great service will buy again. I made a mistake in ordering and had no issues sending back and getting my order correct. Thank you

Date of experience: July 23, 2021
Canada
1 review
0 helpful votes
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Love clearly
July 24, 2021

Extremely fast shipping and accurate. Very happy with my purchase

Date of experience: July 23, 2021
Canada
1 review
0 helpful votes
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Love how easy it was!
July 24, 2021

I love my recent order! It came within a few days and it was exactly what I was looking for. You can't beat the prices. I love how easy everything was. I definitely will be ordering again!

Date of experience: July 23, 2021
Canada
1 review
0 helpful votes
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Order Received
July 24, 2021

The auto-reorder is really great. I like that I get a warning a couple of weeks in advance so that if I'm not ready to do another reorder at that time, I can delay it until I think I will need it. This is a great service! Thanks Clearly!

Date of experience: July 23, 2021
Nevada
1 review
0 helpful votes
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Very Happy with my order
July 23, 2021

Had some difficulty with my order online, and had to call in - had great customer service, very friendly and helpful - received our order in two days!

Date of experience: July 23, 2021
Canada
1 review
0 helpful votes
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EXCELLENT
July 23, 2021

My experience was excellent and shipping speed was unbelievably fast

Date of experience: July 23, 2021
Canada
1 review
0 helpful votes
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Great service
July 23, 2021

Received my contacts much earlier than expected and in perfect condition!

Date of experience: July 23, 2021
Canada
1 review
0 helpful votes
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Daily contacts
July 23, 2021

Received order 1 day after order was placed. Very prompt.

Date of experience: July 23, 2021
Angela C. Clearly Rep
over a year old

Hi Susan, thank you for your review! We're thrilled to hear that you're enjoying our super fast delivery services! We look forward to 'seeing' you again real soon! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly

Canada
1 review
0 helpful votes
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Delivered fast!
July 23, 2021

Delivery went very smoothly and came before it was expected which was a pleasant surprise

Date of experience: July 23, 2021
Canada
1 review
0 helpful votes
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Great
July 23, 2021

My experience has been really great. And delivery has been very quick. Thank you

Date of experience: July 23, 2021
Canada
1 review
0 helpful votes
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My experience sure didn't suck!
July 23, 2021

Ordering from clearly was crazy simple. My order arrived the next day! Everything was packaged with care. I could tell that it wasn't just tossed into a $#*!ty box, then kicked down the hallway and used as a puck for the shipping guys street hockey tournament.

Anyway, really happy with my experience and will continue to order from clearly in the future.

Date of experience: July 23, 2021
Canada
1 review
0 helpful votes
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Excellent and very very fast
July 23, 2021

Exactly what I ordered, very fast and convenient. Will definitely order from clearly again. Excellent customer service

Date of experience: July 23, 2021
Canada
1 review
0 helpful votes
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Good service
July 23, 2021

It came pretty quickly and the quality is perfect.
I received an email early on letting me know that it would take a little longer than expected, but the wait wasn't as long in the end.

Date of experience: July 23, 2021
Canada
1 review
0 helpful votes
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Excellent
July 23, 2021

Have ordered from Clearly for years always great service.

Date of experience: July 23, 2021
Canada
1 review
0 helpful votes
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Easy to order, Quick delivery
July 23, 2021

I order from Clearly regularly. The website is easy to navigate and the ordering process is easy. The contacts arrived when promised.

Date of experience: July 23, 2021
Canada
1 review
0 helpful votes
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Réception rapide!
July 23, 2021

Le transport est toujours rapide avec Clearly et les verres de contacts en valent la peine en terme de qualité/prix. J'ai acheté les One-day contact aquacomfort de Alcon et ils sont confortables et pas $#*!échant comme d'autres pourraient l'être. Merci Clearly!

Date of experience: July 23, 2021
Canada
1 review
0 helpful votes
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Best company on the planet
July 23, 2021

I've used Clearly for many years, initially for contact lenses and then also for glasses. The orders have arrived super fast and there has never been an error in my order. Thank you so much.

Date of experience: July 23, 2021
DO
1 review
0 helpful votes
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Contacts
July 23, 2021

Great service advice and lightning delivery! No need for no info

Date of experience: July 23, 2021
Angela C. Clearly Rep
over a year old

HI John! Thanks for your review and feedback! We're so glad to hear that you're enjoying our speedy services, and we're definitely looking forward to 'seeing' you again real soon! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly

Canada
1 review
0 helpful votes
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Great value for price
July 23, 2021

My order arrived within a timely manner and a great product I even received some samples with my order

Date of experience: July 23, 2021
Ohio
1 review
0 helpful votes
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Oasis Contacts
July 23, 2021

Hi All... I have been ordering from you for some time. This batch seems to have an abnormal amount of defective contacts. Curvature is warped and can't be used. Normally those are few and far between. Otherwise, shipment arrived quickly on on time.

Date of experience: July 23, 2021