On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
We monitor reviews for authenticity
Im very pleased, received my order within days. Awesome. Will be ordering again from here
Super fast shipping exactly what I wanted. Definitely will order again
Second time that I Re order my contacts through Clearly.ca. Fast and Easy once again
Ordered four boxes but got 2. Emailed their customer service team and the remaining boxes were shipped immediately. Great service.
My Rx changed and I had some unopened contacts I still had from clearly. The agent was super helpful and was able to issue a credit with the return and helped me purchase new Rx contacts for astigmatism.
Order process went smoothly and my lenses were delivered earlier than expected
Easy to order, problem with last order was resolved and even got a credit on next order!
Didn't get my order by the date I was promised. I told her that was the only thing I really cared about before I made the purchase.
The customer service person was sympathetic and gave me some discount, but she couldn't help getting it any sooner.
I only wish that sales people are more informed about their products so the customers don't get disappointed like me.
Thank you for your review, M K! We are truly sorry to hear of the delays encountered while having your order processed. We know the products we provide are a critical part of our customer's everyday lives, and we understand timeliness is so important when you're relying on our product in order to see so we do thank you for your patience and understanding on this. If there is anything further we are able to assist you with, please do not hesitate to reach out. - Team Clearly
Product is exactly what I ordered and extremely fast delivery.
Received my order very quickly. I was pleased to receive it before the expected delivery date.
Thanks for the candy
The one negative thing is asking for a quick review and then requiring people to write north of 50 characters in order to submit.
I have a subscription. Ran out before the next batch arrived, ended up having to order myself and now have double the amount I needed.
We're terribly sorry about this experience, Trevor! We'd love the chance to make things right for you, and a member of our customer care team will be reaching out to you shortly to provide further support and help. - Team Clearly
I haven't had such a pleasant experience shopping for contacts until now! So easy to buy! No questions asked... and I received my contacts in 3 days!
Been using Clearly for years, never a hiccup. Prescription maintained on file, products I use pre-highlighted, offers on those products delivered to me.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
We're truly happy to hear that you enjoyed our fast delivery and the overall experience with us, Marc! Thank you so much for your review! - Team Clearly