On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
We monitor reviews for authenticity
Ordered my usual contact lenses and it was easy and arrived as promised.
Ordered the opposite prescription strength + v. - and had the best experience with a clearly rep.
She was extremely helpful and got me the correct prescription in two days at only the shipping charge. And accepted return of the other lenses!
I ordered my contacts on a Wednesday and received them two days later on Saturday, way faster than I'm used to when I order them through my optometrist. Thank you for the great service!
Package was arrived on time the lenses are perfect and oh yeah thanks for the little bear candy I liked
Ordered contacts. They came soon and are of great quality.
I got my contacts way faster than expected and they are just as good as I get from my optometrist but way easier to obtain since it can all be done online!
On the suggestion of a colleague I decided to try out Clearly for my contact lens refill order. I'm quite pleased! No fuss, good price, easy to use!
Everything is great. Got what I needed, no complaints at all
There was a very long delay,
but did arrive in good condition and good contacts
Thank you for sharing your experience with us, Ian. Your vision needs are important to us and we are so sorry to hear of this delay with your order. We really would like to see how we could make things right - someone from our customer care team will be reaching out to you shortly. Thank you for your patience! - Team Clearly
This was my first time purchasing with Clearly and I am so impressed with how easy and fast this experience was. Thanks for the best service!
Site is navigable. Cost is commensurate with other online retailers.
Clearly Contacts. Com sends e-mails at each stage of my order. I appreciate the regular communication letting me know where my order is.
Thank you so much for your review, Didi! We truly appreciate it and are so happy to hear that you enjoyed ordering with us! Please don't hesitate to let us know if there is anything more we can do to make this experience worth 5 stars! We're always looking for more feedback to improve our website and services. Thank you so much! - Team Clearly
I was pleasantly surprised at the speed of delivery. However I did expect a brighter colour for my contacts. I was disappointed with that
Thank you for your review, we truly appreciate it! We're sorry to hear your are not satisfied with the colour. We'd love to provide further support with this. Someone from our Customer Care Team is going to reach out to you directly, please keep an eye on your email inbox. Thank you! -Team Clearly
I have a great feeling, the lens is so awesome I feel so comfortable wearing it.
Had no issue ordering my contacts got a 6 month supply and haven't had an issue had to wait a few days for shipment but that is to be expected when ordering online came in the day they told me it would 10/10 experience
Thank you so much for your great review, Ryan! We truly appreciate it and we're glad to hear that you enjoyed your experience with us. Please don't hesitate to let us know if there is anything more we can do to make your experience even better! - Team Clearly
They came super fast this time thank you. Been ordering contacts for years now never had a problem yet. :)
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
Wow, thank you so much for this amazing review, Sean! We truly appreciate it and are so happy to hear that you like the products you purchased with us! Please don't hesitate to let us know if there is anything more we can do to make this experience worth 5 stars! We're always looking for more feedback to improve our website and services. Thank you so much! - Team Clearly