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Clearly

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Contacts
September 6, 2021

Best customer service every time I place a order
Very pleasant and efficient

Date of experience: September 6, 2021
Canada
1 review
0 helpful votes
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On time and Completed
September 6, 2021

My order arrived on time and they work great. Thanks!

Date of experience: September 6, 2021
Canada
1 review
0 helpful votes
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Quick delivery
September 6, 2021

It's nice to get to know this site, delivered faster than i thought

Date of experience: September 6, 2021
Canada
1 review
0 helpful votes
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Excellent
September 6, 2021

Contacts are great. They were a special order and received them before the expected delivery date. Will reorder from Clearly again.

Date of experience: September 6, 2021
Canada
2 reviews
0 helpful votes
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Fantastic service & experience
September 6, 2021

Great pricing, accurate, efficient and quick delivery. You just stole/earned a very loyal, longterm Contact Lens King customer
Well done!

Date of experience: September 6, 2021
Canada
1 review
0 helpful votes
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The quality of the dailies contacts are poor. So many are bent in half and are uncomfortable when first wearing.
The delivery and ease of ordering were great.

Date of experience: September 6, 2021
Megan W. — Clearly Rep
over a year old

We're sorry to hear about this experience! It sounds like these contact lenses may be defective (which is covered under our manufacturers warranty policy), or they may not be prescribed for you by your eye care professional. Either way, we'd like to help further with this, and we'll reach out to you directly. Keep an eye on your email inbox. -Team Clearly

Canada
1 review
0 helpful votes
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Very good service
September 6, 2021

Contacts arrived sooner than expected as they were scheduled to arrive on Tuesday but were delivered on the weekend

Date of experience: September 6, 2021
Canada
1 review
0 helpful votes
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Great
September 6, 2021

Prompt shipping, great products and surprised with a jelly gift!

Date of experience: September 6, 2021
Canada
1 review
0 helpful votes
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Great service as usual!
September 6, 2021

My orders always arrive promptly and are exactly correct every time

Date of experience: September 6, 2021
Canada
1 review
0 helpful votes
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Really good job!
September 6, 2021

Great service, even when I tried to change the colour of frame and my internet connection has been interrupted before confirmation - they already changed it for me! Also had full and friendly service at local store for adjusting frame. Thanks!

Date of experience: September 6, 2021
Canada
1 review
0 helpful votes
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Great!
September 6, 2021

Awesome. Customer service was great, shipping was FAST will definitely be ordering again!

Date of experience: September 6, 2021
Canada
1 review
0 helpful votes
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Would repurchase
September 6, 2021

Great customer service rep Lindsay helped me place my order and they arrived quickly. The contacts have been great as well.

Date of experience: September 6, 2021
Canada
1 review
0 helpful votes
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Always quick shipping
September 6, 2021

Quick shipping and great prices! Website is easy to find what your looking for

Date of experience: September 6, 2021
Samuel H. — Clearly Rep
over a year old

Thank you so much for taking the time to leave us a review, Kristina! We truly appreciate it, and we're happy to hear that you appreciate our fast shipping and our prices. Please don't hesitate to let us know if there is anything more we can do to make your experience worth 5 stars. We're always looking for ways to improve our services. Thank you so much! - Team Clearly

Canada
1 review
0 helpful votes
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Received
September 6, 2021

I have received my order, thank you very much!
Much appreciated

Date of experience: September 6, 2021
Canada
1 review
0 helpful votes
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Fast and reliable
September 6, 2021

Orders are always fast, reliable, and affordable. When I need contacts quickly, I know who to call. Customer service has always been exceptional

Date of experience: September 6, 2021
Canada
1 review
0 helpful votes
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Contacts came fast
September 6, 2021

Contacts came fast.

Contact contact contact contacts contacted contacts

Date of experience: September 6, 2021
Canada
1 review
0 helpful votes
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Will order again
September 6, 2021

Quick. Easy. Good price point. Even tried the clearly brand dailies and they were comparable to the Dailies Total for moisture retention. I have extremely dry eyes and was able to wear them for 8 hours without needing eye drops.

Date of experience: September 6, 2021
Canada
1 review
0 helpful votes
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Super service
September 6, 2021

Thank you for the exact and fast shipping! All was perfect!

Date of experience: September 6, 2021
Canada
1 review
0 helpful votes
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Great! I got what I ordered ahead of schedule and for a fair price!

Date of experience: September 6, 2021
Canada
1 review
0 helpful votes
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Great product
September 6, 2021

I like the contact lenses. Especially that they have a UV filter. Everything was as described. No complaints. Delivery was super fast.

Date of experience: September 5, 2021